An EY India report suggests that banks must compete on customer experience and evolve physical branches into phygital advisory hubs. The report highlights the importance of anticipating customer needs and blending digital tools with human interaction.
Chennai Customs officials seized over 10 kg of suspected high-grade hydroponic ganja from a passenger arriving from Bangkok at Anna International Airport.
A court in Mumbai sentenced a customs clearing agent to two years' imprisonment in four cases of import duty evasion, while acquitting three others due to flawed investigation by the CBI.
The Customs Commissionerate (Preventive), Kochi, has seized multiple SUVs and arrested a used luxury car showroom owner as part of 'Operation Numkhor', an ongoing investigation into the smuggling of luxury vehicles from Nepal and Bhutan.
Revenue intelligence and customs officers are set to intensify surveillance and increase vigilance on international borders to combat potential gold smuggling following a significant increase in customs duty on gold.
Customs officials at Mumbai's Chhatrapati Shivaji Maharaj International Airport seized hydroponic weed valued at nearly 20 crore and USD 1 lakh in cash over two days.
The Rajasthan High Court overturned a family court's decision, granting a woman a divorce and strongly criticising the 'Aata-Sata' marriage custom, highlighting the need to assess matrimonial disputes based on the 'preponderance of probabilities' rather than criminal law standards.
IDFC First Bank has integrated with ICEGATE 2.0 to enable digital payment of customs duty, central excise, and service tax for its customers.
Nagaland is seeking to implement the Juvenile Justice Act and Adoption Regulations in a way that respects the state's customary laws and traditional systems of care, while remaining legally sound.
Seven customers of Bharat Petroleum Corporation Limited (BPCL) in Indore have been booked for allegedly misappropriating over Rs 5.7 crore that was wrongly deposited into their digital wallets. Police are investigating how Rs 129.55 crore was incorrectly credited to around 1,000 BPCL 'Smart Fleet' customers.
Customs officials at Indira Gandhi International Airport seized over 2 kg of suspected ganja from a Bangkok-Delhi flight, highlighting ongoing efforts to combat drug smuggling.
Customs officials at Indira Gandhi International Airport in Delhi seized suspected ganja worth 12.91 crore from a passenger arriving from Bangkok.
Customs officials at Kempegowda International Airport in Bengaluru seized large quantities of hydroponic ganja from passengers arriving from Bangkok, leading to the arrest of six individuals.
Customs officials at Pune International Airport seized a large consignment of hydroponic marijuana, valued at Rs 26.8 crore, that was concealed within boxes labelled as 'Mandarin orange sacs' arriving from Bangkok.
The Central Board of Indirect Taxes and Customs (CBIC) has enabled UPI, debit, and credit card payments for Customs duty on the ICEGATE portal, enhancing ease of doing business for importers and exporters.
A special court in Thane, Maharashtra, acquitted three women accused of trafficking girls for prostitution due to the prosecution's failure to examine key witnesses and provide sufficient evidence.
The Reserve Bank of India (RBI) is developing digital public infrastructure and payments intelligence platforms using artificial intelligence and application programming interfaces to improve customer experience and strengthen the payments ecosystem.
While SUVs have steadily gained share across the industry, data shows that nearly three in 10 luxury vehicles sold in India are sedans, highlighting the segment's resilience despite years of SUV-led growth.
A man in Thane was allegedly assaulted by a tea stall owner after complaining that the tea served to him was cold, leading to a police investigation and a viral video.
Authorised push payment frauds have emerged as a growing challenge globally as scammers increasingly rely on social engineering techniques to persuade users to transfer money voluntarily, making recovery more difficult even when transactions are authenticated.
'Customers do not recover the original making charges paid on old jewellery. Sentimental value is lost when heirlooms are exchanged.'
Delhi Police have arrested two men from Uttar Pradesh for allegedly cheating a Delhi resident of Rs 1.25 lakh by posing as customer care executives of an e-commerce brand.
The National Payments Corporation of India (NPCI) is set to consider linking the ATM interchange fee to the Wholesale Price Index (WPI), alongside a potential hike from the current 19 to 21-22, which could impact customer charges for transactions beyond the free limit.
Six Thai nationals, including three women, were arrested at Lal Bahadur Shastri International Airport in Varanasi after customs officials seized hydroponic cannabis valued at over Rs 19 crore from their possession.
Tata Consultancy Services has partnered with French artificial intelligence firm Mistral to provide frontier grade AI solution, Mistral Forge, for enterprises across the world.
The Federal Communications Commission (FCC) is considering proposals to encourage businesses to bring call centre jobs back to the US and require call-takers to be proficient in American Standard English.
Indian Customs officials have arrested five individuals from West Bengal and Assam for their involvement in smuggling high-end used cars from Bhutan. The investigation revealed a widespread network of forged documents and illegal vehicle registrations.
A shopkeeper was shot dead by two unidentified attackers in Makhu town, Ferozepur district, Punjab. Police have launched an investigation and are examining CCTV footage to determine the motive.
Customs officials at Delhi's IGI Airport seized approximately 48 crore worth of hydroponic weed from two Thai nationals arriving from Bangkok, marking one of the largest narcotics recoveries at an Indian international airport in recent years.
Customs officials at Delhi's IGI Airport seized suspected hydroponic weed worth approximately Rs 48 crore from two Thai nationals arriving from Bangkok.
Realty firm Unitech Ltd reported a consolidated net loss of Rs 441 crore for the quarter ended March 2026, compared to a net loss of Rs 309.95 crore in the year-ago period. The company faces a cash crunch and delays in housing projects, affecting around 22,000 customers.
Customs officials at Delhi's Indira Gandhi International Airport have thwarted two separate gold smuggling attempts, seizing over 3.17 kg of gold worth approximately Rs 4.35 crore and arresting three foreign nationals.
Haryana Police have dismantled a fraudulent international call centre in Panchkula, arresting 21 individuals involved in scamming US citizens by impersonating employees of a major e-commerce company.
A man from Uttar Pradesh was arrested at Ahmedabad airport for allegedly possessing over 20 kg of marijuana after arriving from Bangkok.
Haryana Police busted a fake international call centre in Panchkula, arresting 21 individuals for defrauding US citizens by posing as employees of a leading e-commerce company.
Customs officials at Delhi's Indira Gandhi International Airport seized approximately Rs 48 crore worth of hydroponic weed from two Thai nationals arriving from Bangkok.
A consumer court in New Delhi has directed the Bank of India to refund Rs 10,000 to a woman and provide additional compensation for a failed ATM transaction that was not reversed for several months, citing deficiency in service and violation of RBI guidelines.
Credit card adoption is rapidly expanding beyond India's major metropolitan areas into Tier-II and Tier-III cities, driven by increasing incomes, digital awareness, and the integration of RuPay credit cards with UPI, according to a new report by SBI Card.
Police in Thane, Maharashtra, have dismantled a flesh trade operation disguised as a health spa, rescuing five women and arresting one woman involved in the racket.
Customs officials at Delhi airport seized 115 smuggled gold bars weighing 3.5 kg from an American national of Indian origin, who allegedly concealed the contraband in a specially designed belt.
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