Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI.
From going all glitz and glam to dishing out desi girl goals, Namrata Thakker looks at all the fashion that we loved this month.
'Everyone at Guru Dutt Productions would get monthly salaries. Waheeda didi would get Rs 2,500 per month. And that was the reason why she left.'
'Abrar uncle said he had started drinking from the afternoon on that fateful day. And he continued drinking till late at night.' 'Thereafter, he must have consumed some sleeping pills, as was his habit.' 'I think that combination went fatally wrong.'
Jannik Sinner defeated Carlos Alcaraz in a high-octane final to claim his maiden Wimbledon trophy and fourth Grand Slam crown on Sunday.
Panchayat Season 4 is watchable, mainly because of the wonderful actors, who, over the seasons have developed a warm rapport, notes Deepa Gahlot.
Three judges, including two high court chief justices, were appointed to the Supreme Court on Thursday.
Delhi Lieutenant Governor V K Saxena has accorded sanction to prosecute author Arundhati Roy and a former professor in Kashmir under the stringent Unlawful Activities (Prevention) Act for allegedly making provocative speeches at an event in New Delhi in 2010, Raj Niwas officials said on Friday.
The year 2025 started slowly at the box office but the summer is looking up for theatrical releases.
KKR's 'Runs to Roots' returns: KKR Co-owner Juhi Chawla, cricket stars plant first trees of 2025 initiative
Wondering where to catch some overlooked, understated gems. Here are some OTT recommendations for you.
'I am not playing someone's mother or grandmother just because a big director is offering a role. Believe me, I have many got such offers but they don't persuade me.'
The Supreme Court collegium has recommended the appointment of Karnataka High Court Chief Justice N V Anjaria, Gauhati High Court Chief Justice Vijay Bishnoi, and Bombay High Court judge Justice A S Chandurkar as judges of the Supreme Court. The five-member collegium, headed by Chief Justice B R Gavai, decided to recommend the names to fill three existing vacancies in the top court. The appointments follow the superannuation of former Chief Justice Sanjiv Khanna, and Justices Abhay S Oka and Hrishikesh Roy. The Supreme Court, which has a sanctioned strength of 34 judges, is currently working with 31 judges.
The Enforcement Directorate (ED) on Thursday issued summonses to two Trinamool Congress leaders, including MP and popular Bengali actor Dev, for questioning in connection with its probes into money laundering cases, an official said.
'The industry has never accepted me.' 'When I was shooting Aashiqui, I would hear comments like, "Yeh toh bahut lambi hai. Heroine nahin dikhti hai".' 'Aashiqui became such a big hit, and you know how the industry is.' 'You have success, then you have everything.'
'I am glad Aranyer Din Ratri is being shown at Cannes.' 'The film was better appreciated outside India even when released originally.'
Roy and his wife were found hanging, while the body of the minor was found tied to his father, the officer said.
The Bhootnii is just never thrilling, frightening or funny enough to pass itself off as a horror comedy, notes Deepa Gahlot.
Summer is slowly but surely kicking in and Bollywood's sizzling divas look all set to raise the mercury in their scorching backless avatars.
President Droupadi Murmu conferred the coveted Padma awards on 68 eminent personalities, including former Chief Justice of India Jagdish Singh Khehar, dancer Shobana Chandrakumar, actor Anant Nag, and Vice Chancellor of King George's Medical University Soniya Nityanand. The awards were given in various disciplines and fields, including art, social work, public affairs, science and engineering, trade and industry, medicine, literature and education, sports, and civil service. The Padma Vibhushan was awarded to Justice (retd) Khehar for public affairs, while nine individuals received the Padma Bhushan. The Padma Shri was awarded to leading immunologist and KGMU VC Nityanand, footballer Inivalappil Mani Vijayan, singer Ashwini Bhide Deshpande, actor Ashok Laxman Saraf, mask maker Reba Kanta Mahanta, and musician Ricky Gyan Kej, among others.
'It took me three days to tell him that I am his huge fan.'
Celebrities are already cooling off in style.
Rajbaris are a link to Bengal's rich past, of grand mansions, classical fine dining, and allow guests to be pretend zamindars for those few hours or days that they stay.
The curious onlookers that greet the candidates are, however, unaware about the importance of history. They are just there to catch a glimpse of 'Rani Ma' Amrita Roy or Mahua Moitra.
Infighting within West Bengal's ruling Trinamool Congress (TMC) came to the fore after a video of an alleged verbal spat between party MPs and screenshots of heated exchanges from its official WhatsApp group for parliamentarians went viral. The incident reportedly involved a public altercation at the Election Commission headquarters, followed by a heated exchange on the party's WhatsApp group, leading to accusations of misconduct and leaked screenshots. The controversy has triggered calls for action against the party chief whip, Kalyan Banerjee, who is accused of misbehavior and tarnishing the party's image.
"I am really disappointed with the way the party is functioning. I am fed up with so many allegations of corruption levelled against the party and the government. I also do not support the way the issue of Sandeshkhali was handled," he said while maintaining that the dual issues of corruption and Sandeshkhali were the primary triggers for his decision to quit.
Kolkata Knight Riders will have little motivation left when they take on also ousted Sunrisers Hyderabad in an inconsequential IPL game in New Delhi on Sunday.
Both the CBI and the state government filed appeals before the high court seeking capital punishment for Roy.
Sen fell to Ireland's Nhat Nguyen in a tense three-game battle, losing 18-21, 21-9, 17-21 in a men's singles match that lasted one hour and 20 minutes.
The sequel factor seems to have worked, as audiences have given a thumbs up to the film.
'If inner line permit was in place in Meghalaya, the details of the three people who allegedly murdered Raja would have been on record.'
Firmly committed to prioritise national interest over all other considerations: JioStar
'They can't take even the smallest step.' 'The mental abuse is so insidious that sometimes they don't even realise it's happening.'
Forget smarts or cheek, there's little novelty to be found in Jewel Thief's juvenile script, barring its now free usage of the F-word to make it sound all hip and adult, observes Sukanya Verma.
The Indian mixed doubles pair of Dhruv Kapila and Tanisha Crasto fought hard to beat Hoo Pang Ron and Su Yin Cheng of Malaysia to enter the pre-quarterfinals of the Badminton Asia Championships.
'If you look around the world at people of colour, religion, caste, sexuality or any of the marginalised communities, we are always talking in numbers.' 'We are always assigning them a statistic.' 'That is an easy way to assuage your urban guilt. Because you hide your apathy with hollow sympathy.' 'We are, in a way, making them invisible.'
The CBI lawyer pleaded for the highest penalty for the convict, calling the crime "rarest of the rare".
Today's Hindi film mothers are younger, trendier, more mischievous. But, truth be told, says Dinesh Raheja, I still do miss sometimes the comforting presence of the trad mother.
'For the first time in this country, perhaps the first time anywhere, we are going to use backwardness index.' 'It is a fundamental shift in the discourse in the country's social justice.'
The alleged entry of 'plainclothes police personnel' on the university campus on Monday also did not go down well with a section of the students and teachers.
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