News for 'Consumer Complaint'

Trai Targets Spam Calls From Apps

Trai Targets Spam Calls From Apps

Rediff.com1 days ago

Trai has brought app-based spam calls under tighter regulations through new A2P call rules.

Consumer Commission Orders Bank To Refund Customer For Undispensed ATM Cash

Consumer Commission Orders Bank To Refund Customer For Undispensed ATM Cash

Rediff.com10 Sep 2026

A Delhi consumer commission has directed Punjab and Sindh Bank to refund Rs 10,000 to a customer whose ATM transaction failed to dispense cash but debited the amount. The bank was also ordered to pay compensation for delayed reversal, mental agony, and litigation expenses, highlighting a deficiency in service.

Banks, railways lead in corruption complaints, shows CVC report

Banks, railways lead in corruption complaints, shows CVC report

Rediff.com2 Sep 2026

A recent Central Vigilance Commission (CVC) report reveals that over 70,500 corruption complaints were lodged against various government bodies last year, with banks and the Railways accounting for the highest numbers. While a significant portion of these complaints has been disposed of, thousands remain under process, highlighting ongoing challenges in addressing corruption within public sector entities.

Expiry date display on ecom platforms is under consumer dept rules: Fssai

Expiry date display on ecom platforms is under consumer dept rules: Fssai

Rediff.com24 Jun 2026

The Food Safety and Standards Authority of India (FSSAI) has clarified that the display of expiry and 'best before' dates on packaged food products sold on e-commerce platforms is governed by the Legal Metrology (Packaged Commodities) Rules, 2011, which are administered by the Department of Consumer Affairs (DCA).

Mumbai Couple Wins Battle Against Builder

Mumbai Couple Wins Battle Against Builder

Rediff.com27 Aug 2026

The Maharashtra State Consumer Disputes Redressal Commission has ordered Rizvi Estates and Hotels Pvt. Ltd. to either rectify defects in a flat or pay 1,50,000 for repairs, along with 50,000 for mental agony and 25,000 for litigation costs, after a couple reported cracks, leakage, and unfulfilled amenities.

Landmark Ruling: Bank Must Refund Customer For Undispensed ATM Cash

Landmark Ruling: Bank Must Refund Customer For Undispensed ATM Cash

Rediff.com10 Sep 2026

A Delhi consumer commission has directed Punjab and Sind Bank to refund Rs 10,000 to a customer whose ATM transaction failed to dispense cash but debited his account. The bank was also ordered to pay significant compensation for delayed reversal, mental agony, and litigation expenses, reinforcing consumer rights in banking disputes.

Bipasha Basu flags worms in food packet, tags Tukaram Mundhe

Bipasha Basu flags worms in food packet, tags Tukaram Mundhe

Rediff.com10 Sep 2026

Actress Bipasha Basu has raised concerns over food safety and the quality of packaged food after claiming that she found several tiny worms inside a newly opened food container, prompting her to seek intervention from Maharashtra FDA Commissioner Tukaram Mundhe.

Mumbai's Olympia Coffee House, where Christopher Nolan stopped for chai, loses licence

Mumbai's Olympia Coffee House, where Christopher Nolan stopped for chai, loses licence

Rediff.com2 days ago

The Maharashtra Food and Drug Administration (FDA) has suspended the licences of several food establishments in Mumbai, including the Nair Hospital canteen and Olympia Coffee House, due to serious violations of food safety and hygiene standards. Inspections revealed issues like unsanitary conditions, improper food handling, pest infestations, and lack of trained staff. The FDA also cancelled licences of other businesses and seized unhygienic milk products as part of a festive season campaign.

IPS trainee attempts suicide after sexual harassment complaint

IPS trainee attempts suicide after sexual harassment complaint

Rediff.com20 Jul 2026

A trainee IPS officer at SVPNPA, accused of stalking and sexually harassing a fellow woman trainee, attempted suicide by consuming a poisonous substance. He is currently hospitalised, and a case has been registered against him under various sections, including the BNS and IT Act.

'Misleading and unfair': Govt bans advance tipping on ride-hailing apps

'Misleading and unfair': Govt bans advance tipping on ride-hailing apps

Rediff.com4 days ago

India's Consumer Affairs Secretary Nidhi Khare announced that cab aggregators have been ordered to cease advance tipping options, deeming the practice misleading and unfair. This follows the Central Consumer Protection Authority (CCPA) imposing a Rs 10 lakh penalty on Rapido for unfair business practices, including advance tipping and "dark patterns" that pressure users to pay more. Investigations into Uber and Ola are ongoing, with the government emphasizing that tipping should be voluntary and post-ride.

Govt Amends E-commerce Rules to Boost Transparency, Curb Manipulation

Govt Amends E-commerce Rules to Boost Transparency, Curb Manipulation

Rediff.com10 Sep 2026

The Indian government has amended its e-commerce rules to enhance price transparency, prevent manipulation of search results, mandate clear disclosure of sponsored listings, and combat 'dark patterns' to protect consumers.

EAGLE Force Cracks Down On Ganja Suppliers And Consumers In Hyderabad

EAGLE Force Cracks Down On Ganja Suppliers And Consumers In Hyderabad

Rediff.com6 Jun 2026

The Telangana government's EAGLE Force has apprehended two ganja suppliers and 13 consumers in Hyderabad following complaints of drug consumption and public nuisance. Operations were conducted at Public Gardens and Jagadgirigutta, leading to arrests and deaddiction treatment for some individuals.

Kerala biryani outlet ordered to pay Rs 96,500 to woman over food poisoning

Kerala biryani outlet ordered to pay Rs 96,500 to woman over food poisoning

Rediff.com23 Aug 2026

A consumer redressal commission in Pathanamthitta, Keralam, has ordered King's Biriyani Cafe to pay Rs 96,500 to a woman who suffered a Salmonella infection after consuming food from the eatery. The woman experienced severe illness and hospitalisation, leading to the commission's ruling against the cafe's proprietor and manager.

MP hooch tragedy claims 11 lives, 54 fall ill; 3 officials suspended

MP hooch tragedy claims 11 lives, 54 fall ill; 3 officials suspended

Rediff.com6 Sep 2026

Eleven people have died and 54 others fallen ill after consuming spurious liquor in Madhya Pradesh's Sagar district. A preliminary investigation suggests the illicit liquor was supplied from Lalitpur in Uttar Pradesh. Authorities have suspended three excise officials and two police personnel, and multiple FIRs have been registered as a probe is underway.

Teen Girl Dies, Lover Critical After Consuming Poison In Hotel

Teen Girl Dies, Lover Critical After Consuming Poison In Hotel

Rediff.com9 Jun 2026

A teenage girl died and her alleged lover was hospitalised in critical condition after they reportedly consumed a poisonous substance in a Baghpat hotel. Police are investigating the incident, which follows an earlier elopement complaint filed by the girl's family.

Maha BJP ex-MLA, axed cop booked for gang-raping woman at gunpoint

Maha BJP ex-MLA, axed cop booked for gang-raping woman at gunpoint

Rediff.com3 days ago

A former BJP MLA, Narendra Pawar, and a dismissed police constable, Shailesh Patil, have been booked in Thane for allegedly gangraping a 22-year-old woman after holding her captive at gunpoint at a farmhouse. The woman was reportedly coerced into consuming alcohol before the assault.

Student dies after consuming hot tea, RKM school shuts hostel

Student dies after consuming hot tea, RKM school shuts hostel

Rediff.com3 Jul 2026

Ramakrishna Mission Vidyalaya in Narendrapur, West Bengal, has indefinitely closed its hostels and suspended classes after a Class 12 student died following an alleged incident involving hot tea. The decision comes amidst widespread protests, a police probe into negligence, and the suspension of three staffers, with the headmaster also offering to resign.

Twin poison incidents rock MP police stations; man dies, woman critical

Twin poison incidents rock MP police stations; man dies, woman critical

Rediff.com2 Aug 2026

A 22-year-old woman in Chhatarpur, Madhya Pradesh, allegedly consumed poison inside a police station, prompting an inquiry. Her family claims police ignored their repeated complaints regarding an ongoing feud and threats from a rival group. The incident, captured on video and CCTV, occurred while police were verifying a new complaint. The woman is stable but remains under medical observation.

Bank Must Pay For ATM Failure: Consumer Court

Bank Must Pay For ATM Failure: Consumer Court

Rediff.com23 May 2026

A consumer court in New Delhi has directed the Bank of India to refund Rs 10,000 to a woman and provide additional compensation for a failed ATM transaction that was not reversed for several months, citing deficiency in service and violation of RBI guidelines.

'Nobody is...': Tukaram Mundhe on notice to SRK, Ajay Devgn and Tiger

'Nobody is...': Tukaram Mundhe on notice to SRK, Ajay Devgn and Tiger

Rediff.com18 Aug 2026

Mundhe said the FDA was examining advertisements for products other than tobacco-related items and would act wherever misleading claims or other violations were found.

Wedding Procession Delayed: Consumer Commission Orders Compensation

Wedding Procession Delayed: Consumer Commission Orders Compensation

Rediff.com8 May 2026

A Delhi consumer commission has directed a transport service provider to refund money and pay compensation to a man whose wedding procession was delayed after a hired bus broke down.

Maha FDA unveils permanent food safety calendar for festivals

Maha FDA unveils permanent food safety calendar for festivals

Rediff.com3 Sep 2026

Maharashtra's Food and Drug Administration (FDA) has introduced a permanent, year-round food safety calendar to ensure public health during major festivals. This first-of-its-kind initiative categorises festivals into three levels and implements a four-stage inspection mechanism, focusing on preventing adulteration and unsafe food practices for high-demand products like sweets, dairy, and edible oils.

Customer ordered iPhone, received beard oil; sellers fined Rs 1.8 lakh

Customer ordered iPhone, received beard oil; sellers fined Rs 1.8 lakh

Rediff.com25 Jul 2026

A Mumbai consumer court has directed Flipkart and its seller to refund over Rs 1.11 lakh to a customer who received beard growth oil instead of an Apple iPhone, and to pay an additional Rs 70,000 in compensation and litigation costs, citing "unfair trade practice" and "deficiency in service."

Junk food to paper leaks: HC takes up Gen Z, Alpha, Beta challenges

Junk food to paper leaks: HC takes up Gen Z, Alpha, Beta challenges

Rediff.com25 Aug 2026

The Rajasthan high court, Jodhpur, has taken suo motu cognisance of issues concerning Gen Z, Gen Alpha and Gen Beta, expressing concern over junk food, excessive screen time, paper leaks, inadequate infrastructure in rural schools and the possible erosion of basic learning skills in the age of artificial intelligence.

Chhattisgarh: Father rapes 16 year old daughter, forces abortion, sells newborn

Chhattisgarh: Father rapes 16 year old daughter, forces abortion, sells newborn

Rediff.com19 Aug 2026

A minor girl in Raipur was allegedly repeatedly raped and impregnated by her father, who then arranged her delivery using forged documents and sold the newborn. Eight people, including the father, aunt, and nurses, have been arrested in connection with the horrific crime, which also involved a forced abortion.

RBI Ombudsman Can Award Compensation Of Up To 30 Lakh For Financial Loss

RBI Ombudsman Can Award Compensation Of Up To 30 Lakh For Financial Loss

Rediff.com18 Jul 2026

...and 3 lakh for harassment.

Police stops Kejriwal's E20 protest march to PM's house

Police stops Kejriwal's E20 protest march to PM's house

Rediff.com4 Aug 2026

The Aam Aadmi Party, led by Arvind Kejriwal, staged a protest in New Delhi against the government's E20 petrol policy, attempting to march to the Prime Minister's residence with over 2.30 lakh petitions from vehicle owners concerned about the ethanol-blended fuel.

Is Paying Through Your Bank Safer Than UPI?

Is Paying Through Your Bank Safer Than UPI?

Rediff.com2 Sep 2026

Can your money be protected against online frauds like hacking, digital arrests, etc?

BIS to scale up silver hallmarking, expand lab network amid rising demand

BIS to scale up silver hallmarking, expand lab network amid rising demand

Rediff.com9 Aug 2026

The Bureau of Indian Standards (BIS) is preparing to significantly increase its silver jewellery testing capabilities and expand its national laboratory network, driven by a shift in consumer demand from gold to silver and a broader push for enhanced product certification and surveillance.

When Ratan Tata Saved My Dog

When Ratan Tata Saved My Dog

Rediff.com4 Sep 2026

The Small Animal Hospital, which provides world-class treatment to pets and strays alike, continues Ratan Tata's legacy.

TMC Files Complaint Against Assam CM Over Bengal Poll Remarks

TMC Files Complaint Against Assam CM Over Bengal Poll Remarks

Rediff.com18 Apr 2026

The TMC has lodged a complaint with the Election Commission against Assam Chief Minister Himanta Biswa Sarma, alleging that he made polarising and criminally intimidating statements during election campaigning in West Bengal.

Infection risk looms large as CJP protesters fall ill

Infection risk looms large as CJP protesters fall ill

Rediff.com25 Jul 2026

Protesters at Jantar Mantar are facing significant health challenges due to scorching heat, high humidity, and overcrowding, leading to widespread viral infections, dehydration, and injuries. Volunteer doctors are providing essential medical care amidst these difficult conditions.

Why India Must Resist US Pressure On UPI Policies

Why India Must Resist US Pressure On UPI Policies

Rediff.com6 Aug 2026

A think tank, GTRI, has urged India to resist US pressure regarding its UPI policies, advocating for the defence of competition, policy autonomy, and the long-term sustainability of its payments ecosystem. This comes as the Lok Sabha passed a bill allowing charges on UPI transactions, a move GTRI suggests should not be influenced by foreign trade complaints.

Govt adviser bats for E10 petrol to protect older vehicles

Govt adviser bats for E10 petrol to protect older vehicles

Rediff.com17 Aug 2026

A government adviser has called for India to reintroduce a petrol variant with a lower ethanol blend, such as E10, alongside the current E20 fuel. This move aims to protect millions of older vehicles, particularly two-wheelers, which may experience performance issues and damage from the higher 20 per cent ethanol blend.

Former Sena-UBT MP's daughter-in-law accuses him of torture, black magic

Former Sena-UBT MP's daughter-in-law accuses him of torture, black magic

Rediff.com12 Jul 2026

Former Shiv Sena (UBT) Lok Sabha member Vinayak Raut, his son, and five others have been booked for allegedly physically, mentally, and financially torturing his daughter-in-law, Girija Raut, and subjecting her to black magic. The complaint details allegations of abuse, medical negligence, and occult rituals, which the Raut family vehemently denies, stating the accusations are an attempt to pressure them amidst ongoing divorce proceedings.

Hospitalisation, Cashless Claims & Settlement: What Every Medical Insurance Policyholder Should Know

Hospitalisation, Cashless Claims & Settlement: What Every Medical Insurance Policyholder Should Know

Rediff.com7 Aug 2026

Many claim disputes arise not because the insurer refuses to pay but because policyholders don't know the claim process, miss important documents or misunderstand what their policy covers.

What made SIAM do a U-turn on E20 fuel within a week?

What made SIAM do a U-turn on E20 fuel within a week?

Rediff.com8 Aug 2026

Why the industry's public position changed is difficult to say. What the developments did establish, though, is that ethanol-blended petrol has become one of the country's most politically and commercially sensitive policy issues.

Doctor's E20 Petrol Car Ordeal: 'I've Lost Faith In Maruti'

Doctor's E20 Petrol Car Ordeal: 'I've Lost Faith In Maruti'

Rediff.com20 Jul 2026

'I am now driving an electric vehicle. I have lost faith in petrol-run cars.'

No rollback of E20 petrol, no selling pure petrol: Govt

No rollback of E20 petrol, no selling pure petrol: Govt

Rediff.com13 Jul 2026

It, however, conceded that 20 per cent blending of ethanol with petrol leads to 3-5 per cent lower mileage in vehicles than conventional petrol, but said the blend offers a significantly higher octane rating, superior anti-knock properties, faster combustion, better pickup, smoother acceleration, and cleaner engine operation.

Man kills wife, sends video of final moments to her family

Man kills wife, sends video of final moments to her family

Rediff.com28 Jul 2026

A man in Karnataka has been arrested for allegedly murdering his wife, whom he suspected of having an extramarital affair. Police report that he filmed her final moments while she was hanging and circulated the video. The investigation is ongoing to determine the exact circumstances of her death, as blood injuries were found on her body.