Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI.
A family in Noida was duped of over Rs 1 crore after they were kept under 'digital arrest' for five days by unknown people posing as government officials. The scammers threatened the family with arrest by making video calls and claiming to be investigating money laundering and other crimes. This is a new type of cyber fraud where the accused pose as law enforcement agency officials and use video calls to intimidate their victims.
Adani Group Chairman Gautam Adani and Preeti Adani distribute food at the ISKCON temple camp during the Mahakumbh Mela 2025 in Prayagraj on Tuesday, January 21, 2025
This is a film that should appear on every year-end 'Best of' list, recommends Mayur Sanap.
The Pipers surged ahead in search for an equaliser towards the end of the second quarter but the Tigers scrambled to defend their slender 1-0 lead.
India mauled minnows Thailand 13-0 to register their third consecutive win at the women's Asian Champions Trophy hockey tournament in Rajgir, Bihar on Thursday.
'Parvin Dabas, Bollywood actor and co-founder of the Pro Panja League, has been hospitalised and is in the ICU at Holy Family Hospital Bandra following an unfortunate car accident in the early hours of Saturday morning.'
'My journey has just been so different. Each character has been so different.'
The wife of an army Colonel, who has accused 12 Punjab police personnel of assaulting him and his son over a parking dispute, has started a sit-in protest along with ex-servicemen outside the Patiala Deputy Commissioner's office to press for a CBI probe. The family is demanding a CBI probe and the transfer of Patiala Senior Superintendent of Police Nanak Singh, accusing him of failing to take action on their multiple requests to file an FIR. Despite Patiala Deputy Commissioner (DC) Preeti Yadav assuring them of a fair and transparent probe, the family refused to lift the 'dharna' and said it would continue until their demands were met.
JSW Soorma Hockey Club earned a comprehensive 5-1 victory over Delhi SG Pipers in the Women's Hockey India League.
Film folk attended the Ganesh Chaturthi celebrations at Nita and Mukesh Ambani's residence, Antilia, in Mumbai.
When I go to act in a film, I don't think of the journey.'
The Indian government's announcement of 10,000 additional seats in medical colleges next year, part of a plan to add 75,000 seats over five years, has been welcomed by education experts and stakeholders. The move aims to address the shortage of medical professionals and reduce the outflow of Indian medical students to other countries. The budget also includes infrastructure expansion at five new IITs to accommodate 6,500 more students and an allocation of Rs 500 crore to set up a Centre of Excellence in Artificial Intelligence for education.
Elodie Picard's brilliance between the sticks gave Delhi SG Pipers a consolation 3-2 win against Odisha Warriors in the shootout in the Women's Hockey India League.
Reader Pradeep has sent us a photograph.
Here's designer Preeti Kapoor's ethnicwear line from Lakme Fashion Week's first day.
There's nothing in this weak Kannada story to hold our attention.
Preeti said she had gone to meet Gawli only to persuade him to take up her case against Bhandarkar in the state assembly as he was an independent legislator.
Shuba Punja gives a low down on her role in the Kannada film.
Chat with best-selling author Preeti Shenoy on writing books and being in love.
Sukanya Verma raises a toast to the top female performers of 2024.
A look at India's schedule at the Paris Olympics on Saturday, July 27, 2024:
Rathi, who hailed from Delhi, had died of multiple organ failure after Panwar allegedly threw acid on her in May 2013.
India rewrote several records and unlocked some new firsts at the Paralympic Games.
The para-athletes outnumbered the able-bodied ones in the list this time due to the magnificent Paris Paralympics performance in which they returned with 29 medals, including seven gold and nine silver.
Preeti Jain has allegedly given a 'supari' to kill Bhandarkar, whom she had earlier accused of rape.
Former Miss Britain-turned-actress cries foul over topless pictures that have surfaced on the Internet
Shooter Manu Bhaker won two bronze medals at the 2024 Paris Olympics while Gukesh was crowned the World Chess Champion in Singapore, last month.
Amit Panghal's campaign at the Paris Olympics mirrored his experience at the Tokyo Games. The seasoned boxer once again made a pre-quarter-finals exit while debutant Jaismine Lamboria was also ousted on Tuesday.
Manu Bhaker marched into the final of women's 10m air pistol event at the Olympics after finishing third in qualifications on Saturday.
Film folk get fashionable on the red carpet at the Bollywood Hungama's Style Icons Summit Awards 2024 in Mumbai.
Coaching crisis, heartbreaks and Olympic setbacks mark a disastrous year for Indian boxing
Striker Deepika converted a penalty stroke three minutes from the final hooter to lead India to a tense 3-2 win over South Korea
Gawli was aware of plot to kill Bhandarkar: Police
Preeti Jain admits to having paid money to kill Bhandarkar
The wedding celebrations of Radhika Merchant and Anant Ambani that started in Jamnagar in March and continued in Italy in May, finally culminated in Mumbai on July 14, with the Mangal Utsav or the wedding reception.
A look at how India's athletes fared on Day 4, Tuesday, July 30, 2024:
What if a celebrity told you about their favourite holiday destination? Told you about all the things they like to do there -- be it tasting the local cuisine, indulging in leisure activities or haunting museums.
Manu Bhaker and partner Sarabjot Singh will compete in the 10m air pistol mixed team bronze medal play-off match on Tuesday.
Five Indian boxers, aiming for glory at the upcoming Paris Olympics, will embark on a month-long training camp in Germany.
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