Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI.
Now, a new dawn breaks for Sangeeta Pendurkar, 43, who takes charge mid-month as managing director at Kellogg India.
Uttam Khobragade, former IAS officer and father of Devyani Khobragade, India's deputy consul general in New York, on Satyurday alleged her daughter's former maid Sangeeta Richards could be a "CIA agent".
Celeb spotting at Lakme Fashion Week Summer/Resort 2016.
Nope. That's not a typo! (And certainly not a question.) Here we have Bijli and more celebs from Lakme Fashion Week.
Sangeeta Ghosh returns to television after six years in a new show called Kehta Hai Dil Jee Le Zara.
The recently-concluded Lakme Fashion Week saw celebs at their stunning best on the ramp. Who's your favourite?
Sangeeta Bijlani talks about her early days in Bollywood, her comeback film with Onir, and everything in-between.
'I find his sense of history astounding, not just history of film, but of life in general.' Another fascinating excerpt from Sangeeta Datta's book Shyam Benegal.
'Naseer does not have the sense of humour that Om Puri has. 'Also Om has a great deal of compassion as a human being. Naseer was too focused on his own self.' A fascinating excerpt from Sangeeta Datta's book, Shyam Benegal.
Former India captain Mohammad Azharuddin has separated from his wife of 14 years Sangeeta Bijlani, the Mid-Day newspaper from Mumbai reported on Friday.
For India to transform into a high-income country with a projected gross domestic product (GDP) of $23-35 trillion, will need a sustained annual growth of 8 per cent to 10 per cent. This will be powered by India's demographic dividend, technological innovation, and sectoral transformation, according to the "India@2047: Transforming India Into A Tech-Driven Economy" report by Bain & Company and Nasscom. By 2047, the services sector is expected to contribute 60 per cent of India's GDP, while manufacturing will account for 32 per cent, both playing a pivotal role in economic expansion.
Former Indian cricket team captain Mohammad Azharuddin, who is contenting the 2014 Lok Sabha election from Rajasthan's Tonk-Sawai Madhopur, was on Sunday accompanied by his wife and former Bollywood actress Sangeeta Bijlani.
Former India cricket captain Mohammad Azharuddin with his wife Sangeeta Bijlani on the second day of India Couture Week '08 in Mumbai on Wednesday.
Bollywood's gorgeous women made sure to grace Sonakshi Sinha and Zaheer Iqbal's wedding reception in Mumbai on June 23, and give it a glamorous touch.
The police said the woman has a postgraduate degree in social work from Utkal University of Culture, Bhubaneswar, has been a research fellow, and has over eight years of experience in the social sector.
Bangitsan releases on August 7.
Workers' outfits staged a rally outside the Indian Consulate in New York to show support for Sangeeta Richard, whose allegations of low wages and exploitation led to the Indian diplomat Devyani Khobragade. George Joseph reports
Three Bharatiya Janata Party leaders have threatened to contest as Independents from Jalna in the upcoming Maharashtra assembly polls after the seat went to Eknath Shinde-led Shiv Sena as part of the Mahayuti's seat-sharing arrangement.
The death toll in the overnight stampede at the New Delhi Railway Station climbed to 18 on Sunday, with a senior railway official saying the incident occurred after some passengers slipped and fell on others while coming down from a footover bridge.
Disha goes bold... What Richa is dreaming of...Sidharth in a vintage stage of mind...
Bollywood stars rush to be by Salman's side.
'It all feels surreal, but seeing the happiness in my parents' eyes fills me with gratitude.'
ou can e-mail your pictures to getahead@rediff.co.in (My Lord Ganesha Pix) with your name, location, details about your Lord Ganesha and what this festival means to you. We will publish the best entries right here on Rediff.com.
Following a fatal collision between a ferry and a Navy craft off the Mumbai coast, authorities have made life jackets mandatory for all passengers taking boat rides from the Gateway of India. The decision comes after survivors of the Wednesday tragedy claimed the ferry did not have enough life jackets. Some tourists, however, raised concerns about the effectiveness of life jackets if people don't know how to use them properly.
Watching the dancing queen groove is such a satisfying experience that even a bad movie cannot come in its way.
Here's a round-up of the celebs who attended Day Two of Lakme Fashion Week!
Simran Shaikh stays in a tiny 12 by 12 feet room along with her grandmother, parents and siblings. On Sunday, her life changed perhaps forever when she became the most expensive hire at the Women's Premier League auction.
Polling for the fifth phase of the seven-phase Lok Sabha elections will take place on May 20, 2024, with 49 seats going to the polls across 8 states.
A Delhi court directed the city police on Thursday to immediately reinstate the security of a female wrestler who has accused former Wrestling Federation of India (WFI) chief Brij Bhushan Sharan Singh of sexual harassment.
On Friday, Salman Khan hosted a wedding reception reception for the new couple at the Taj Lands End in the western suburbs of Mumbai. Bollywood celebrities came out in numbers to bless the new couple.
The postmortem report of the slain children has revealed that the assailant stabbed the elder brother 13 times and his sibling 11 times, officials said, adding injury marks have been found on the neck, chest and other parts of bodies of the two children.
Gauri wasn't very happy about living the Bombay life. With no friends in the city, she wanted her husband's films to flop so they could go back home, to Delhi.
Rautu Ka Raaz is a dragged-out slow burner of a film that just fails to ignite, sighs Mayur Sanap.
She was referred to King George's Medical University as the women's hospital in Ayodhya did not have the facility to provide adequate treatment, the district's chief medical officer Sanjay Jain said.
'This fight is not just theirs -- it is for all women in our country.'
The Supreme Court on Monday kept in abeyance the fresh election for the post of the mayor of Solan in Himachal Pradesh as it termed the disqualification of the incumbent, Usha Sharma, "a case of male bias".
The International Olympic Committee should investigate India's wrestling federation and bolster its tools to report cases of sexual harassment, the Sport and Rights Alliance (SRA) said
Vantika Agrawal, 21, is aiming to become a Grandmaster, which could happen as early as next year.
