News for 'customer engagement'

Cheerio AI Raises Rs 8 Crore in Seed Funding Round

Cheerio AI Raises Rs 8 Crore in Seed Funding Round

Rediff.com7 days ago

Cheerio AI, an AI-powered customer engagement platform, has raised Rs 8 crore in seed funding to build multi-modal AI capabilities and expand its platform.

Cognizant Research: Companies Prioritise Custom AI Solutions for Enterprise Value

Cognizant Research: Companies Prioritise Custom AI Solutions for Enterprise Value

Rediff.com1 days ago

Cognizant's research reveals that companies seeking AI adoption favour IT services firms offering custom, full-stack AI solutions, prioritising flexibility and expertise over cost and speed.

Tata Power and Salesforce Collaborate to Boost Renewable Energy Growth

Tata Power and Salesforce Collaborate to Boost Renewable Energy Growth

Rediff.com6 days ago

Tata Power has partnered with Salesforce to digitally transform its rooftop solar, EV charging, and smart home solutions businesses, aiming to enhance customer engagement and operational efficiency.

Tata Power and Salesforce Join Forces to Boost Renewable Energy Solutions

Tata Power and Salesforce Join Forces to Boost Renewable Energy Solutions

Rediff.com6 days ago

Tata Power collaborates with Salesforce to digitally transform its rooftop solar, EV charging, and smart home solutions businesses, aiming to enhance customer engagement and operational efficiency.

IDFC First Bank Pays Rs 583 Cr To Haryana Govt

IDFC First Bank Pays Rs 583 Cr To Haryana Govt

Rediff.com25 Feb 2026

'...even though the investigation in the matter is ongoing, we have paid 100 per cent of the principal and interest to relevant departments of the Haryana government.'

AI-Skilled Graduates Make Up 60% Of TCS Fresher Hiring

AI-Skilled Graduates Make Up 60% Of TCS Fresher Hiring

Rediff.com2 Mar 2026

'A prime hire can have a salary as high as Rs 11 lakh at the entry level and above.'

RBI looks to ban sales incentive to bank staffers from third party

RBI looks to ban sales incentive to bank staffers from third party

Rediff.com12 Feb 2026

In a move aimed at curbing the mis-selling of financial products, the Reserve Bank of India (RBI) has proposed banning incentives paid to bank staffers by third parties such as insurance companies and mutual fund houses for selling their products and services. It has also proposed that banks must ensure their user interfaces do not deploy "dark patterns" to lure customers.

IDFC First bank flags Rs 590 crore fraud in Haryana govt accounts

IDFC First bank flags Rs 590 crore fraud in Haryana govt accounts

Rediff.com22 Feb 2026

IDFC First Bank reported a Rs 590 crore fraud involving its employees and others in accounts held by the Haryana government. The bank has informed regulators and filed a police complaint, initiating internal reviews and forensic audits.

Developers Must Rethink Coding For AI Era

Developers Must Rethink Coding For AI Era

Rediff.com12 Dec 2025

'Perhaps unlike any previous era of software, this one requires a rethink in even the lifecycle of how we build.'

Sebi Steps Up Surveillance Amid Surge in Retail Investors

Sebi Steps Up Surveillance Amid Surge in Retail Investors

Rediff.com2 Mar 2026

Sebi Chairman Tuhin Kanta Pandey announced intensified surveillance and technology-driven enforcement to combat pre-investment scams targeting retail investors, who are increasingly being lured by fake trading apps and promises of high returns.

Coast Guard busts international oil smuggling racket; seizes 3 vessels

Coast Guard busts international oil smuggling racket; seizes 3 vessels

Rediff.com7 Feb 2026

The Indian Coast Guard intercepted three vessels involved in an international oil smuggling syndicate operating in international waters near Mumbai, uncovering a sophisticated operation that evaded customs duties.

'Koi mai ka laal...': FM's strong retort to Rahul's 'sold India' remark

'Koi mai ka laal...': FM's strong retort to Rahul's 'sold India' remark

Rediff.com11 Feb 2026

Finance Minister Nirmala Sitharaman launched a strong attack on Rahul Gandhi and the Congress party, accusing them of compromising India's interests on the world stage and selling out farmers and the poor during their time in power.

Maharashtra's Saundala village declares itself 'caste-free'

Maharashtra's Saundala village declares itself 'caste-free'

Rediff.com12 Feb 2026

Saundala village in Maharashtra's Ahilyanagar district has passed a resolution declaring itself 'caste-free' to eliminate discrimination and promote equality.

The Samsung Galaxy Z Flip7 You Can't Buy

The Samsung Galaxy Z Flip7 You Can't Buy

Rediff.com5 Feb 2026

Samsung has revealed a bespoke Galaxy Z Flip7 Olympic Edition, crafted solely for competitors at the Milano Cortina 2026 Winter Olympics and Paralympic Winter Games.

Jeep places India at centre of Asia-Pacific strategy

Jeep places India at centre of Asia-Pacific strategy

Rediff.com2 Feb 2026

Jeep outlines a renewed regional roadmap with higher localisation, export expansion and focus on products and ownership experience amid intense competition in India's SUV market.

HUL tops sustainability rankings as India Inc deepens ESG focus

HUL tops sustainability rankings as India Inc deepens ESG focus

Rediff.com19 Feb 2026

Hindustan Unilever (HUL) has topped the Perpetual Capital Hurun India Impact 50 - 2026 list with 53.9 points (on the scale of 0-100), reflecting a strong performance across key sustainable development goals (SDGs), including climate, water, circularity, gender and biodiversity.

How This IITian Is Solving India's Clean Air Crisis

How This IITian Is Solving India's Clean Air Crisis

Rediff.com12 Feb 2026

Ravi Kaushik has sold 70,000 units of air filters through his start-up Airth and aims to sell 10 lakh units in the next five years.

How India-US Trade Deal Finally Shaped Up

How India-US Trade Deal Finally Shaped Up

Rediff.com12 Feb 2026

The turning point came with the appointment of Sergio Gor as the US ambassador to India.

Indian pharma to get stronger dose of EU mkt access

Indian pharma to get stronger dose of EU mkt access

Rediff.com5 Feb 2026

The European Union's (EU's) offer to slash tariffs on 97.5 per cent of Indian chemical exports to zero is set to give India's pharmaceutical and medical device firms preferential access to the European markets.

Bank customers can opt for up to four nominees from Nov 1

Bank customers can opt for up to four nominees from Nov 1

Rediff.com23 Oct 2025

Beginning next month, a bank customer can opt for up to four nominees in her or his account with a view to ensure uniformity, and efficiency in claim settlement across the banking system. The key provisions relating to Nomination under the Banking Laws (Amendment) Act, 2025 will come into effect from November 1, 2025, a finance ministry statement said on Thursday.

Don't Expect Tax Relief In This Budget!

Don't Expect Tax Relief In This Budget!

Rediff.com27 Jan 2026

After the last Budget's announcement of a major tax relief for those earning an annual salary of less than Rs 12 lakh, there is not much that individuals can look forward to in the forthcoming Budget, points out A K Bhattacharya.

Restrictions, penalties are last resort: RBI governor Sanjay Malhotra

Restrictions, penalties are last resort: RBI governor Sanjay Malhotra

Rediff.com10 Jan 2026

The relation between a regulator and its regulated entities is collaborative and not adversarial with the common objective of maintaining the stability and credibility of the financial system. However, the action on regulated entities like penalties and business restrictions are the last resort, Reserve Bank of India (RBI)'s governor Sanjay Malhotra said on Friday.

What Budget 2026 Says About Taxes

What Budget 2026 Says About Taxes

Rediff.com5 Feb 2026

This Budget positions India's taxation ideology as not merely a revenue source but as a strategic catalyst for growth, inclusion and long-term confidence.

'After GST cut, innovation will boost life insurance'

'After GST cut, innovation will boost life insurance'

Rediff.com5 Dec 2025

The reduction in goods & services tax (GST) on individual life and health insurance premiums has been called a "landmark step" for making insurance affordable and inclusive. In a panel discussion at the Business Standard BFSI Insight Summit 2025, Anup Bagchi, managing director (MD) & chief executive officer (CEO) of ICICI Prudential Life Insurance; Mahesh Balasubramanian, MD & CEO of Kotak Life Insurance; Tarun Chugh, MD & CEO of Bajaj Life Insurance; and Ratnakar Patnaik, MD of Life Insurance Corporation of India (LIC), listed what else the industry needs to reach more people.

Winter Recipe: Anita's Mithi Dabal

Winter Recipe: Anita's Mithi Dabal

Rediff.com9 Jan 2026

The milky bread-based sweet is softened by sugar syrup and garnished with pistachios.

Can't treat compliance as a quarter-end activity: RBI DG

Can't treat compliance as a quarter-end activity: RBI DG

Rediff.com13 Jan 2026

Banks cannot treat compliance as a quarter-end activity, and must have stronger operational discipline and data governance throughout the year, Reserve Bank of India (RBI) Deputy Governor Swaminathan J said in a speech at the Third Annual Global Conference of the College of Supervisors.

Gaya's Tilkut Awaits GI Tag

Gaya's Tilkut Awaits GI Tag

Rediff.com14 Jan 2026

'The day tilkut gets the GI tag, it will be a big hit for its health benefits during the cold season in the USA, Canada and Europe.'

500% US Tariff Threat Looms Over India

500% US Tariff Threat Looms Over India

Rediff.com9 Jan 2026

A 500 per cent tariff would effectively shut out India's goods and services exports to the US.

How India Is Rewriting Its FTA Playbook

How India Is Rewriting Its FTA Playbook

Rediff.com28 Jan 2026

India has been on an FTA-signing spree of late. Since 2021, it has signed eight trade agreements, three of which -- with the UK, Oman and New Zealand -- were finalised in 2025 alone.

Op Sindoor forced Pak to carry out hurried...: CDS

Op Sindoor forced Pak to carry out hurried...: CDS

Rediff.com10 Jan 2026

Operation Sindoor compelled Pakistan to undertake constitutional amendments, which is an acknowledgement that things did not go well for the neighbouring nation, Chief of Defence Staff General Anil Chauhan has said.

10 Human-Forward Work Skills You Must Master in 2026

10 Human-Forward Work Skills You Must Master in 2026

Rediff.com7 Jan 2026

Here are ten human-forward skills that will quietly but decisively shape professional growth in 2026.

Lessons To Learn From The Tatas

Lessons To Learn From The Tatas

Rediff.com30 Jan 2026

Usually, in the western view, corporate success is attributed to efficiency, organisational structure, and scale. R Gopalakrishnan and Harish Bhat argue that philosophy, culture, and the transmission of values are more important for sustaining growth and profitability of an enterprise over a period of time.

No cashless treatment for Bajaj Allianz customers of north India

No cashless treatment for Bajaj Allianz customers of north India

Rediff.com22 Aug 2025

The Association of Healthcare Providers - India (AHPI), representing hospitals and healthcare institutions across the country, has advised its members in north India to stop providing cashless treatment facilities for policyholders of Bajaj Allianz General Insurance Company, with effect from September 1.

Can AI Improve Customer Service At PSBs?

Can AI Improve Customer Service At PSBs?

Rediff.com20 May 2025

'AI analyses body language, etiquette, and communication skills, providing an in-depth performance matrix and a ranking system to help employees identify areas of improvement.'

Hyundai Returns As ICC Partner Till 2027

Hyundai Returns As ICC Partner Till 2027

Rediff.com24 Dec 2025

The partnership strengthens HMC's presence in global cricket, marking its return to the sport after its earlier association with the ICC between 2011 and 2015.

Modi To Inaugurate New Guwahati Airport

Modi To Inaugurate New Guwahati Airport

Rediff.com19 Dec 2025

'International flights will continue to operate from the old terminal because of customs and other requirements. Eventually, the old terminal will be closed.'

What Amazon Can Learn From Meesho

What Amazon Can Learn From Meesho

Rediff.com19 Dec 2025

'The Indian consumer is moving so quickly and they have so many options.'

How Brands Can Connect with Gen Alpha

How Brands Can Connect with Gen Alpha

Rediff.com15 Oct 2025

Though the oldest Alphas are just turning 15 in 2025, they're already more digitally fluent than any generation before, points out Sandeep Goyal.

Avatar: Fire And Ash Review: Predictable

Avatar: Fire And Ash Review: Predictable

Rediff.com19 Dec 2025

Avatar: Fire And Ash is visually stunning and emotionally engaging, offering strong performances and thrilling action, notes Syed Firdaus Ashraf.

10 Tips To Grow Your Brand On Social Media

10 Tips To Grow Your Brand On Social Media

Rediff.com21 Nov 2025

People connect with people. No matter how small your brand is, when you share your journey or the why behind your business, you automatically humanise your brand and make it unique as compared to faceless competitors, says Vinayak Burman.