News for '-customer-service'

Jio ranked 5th strongest brand globally

Jio ranked 5th strongest brand globally

Rediff.com28 Jan 2021

Billionaire Mukesh Ambani's four-year-old telecom venture Reliance Jio has been ranked the fifth strongest brand globally behind the likes of Ferrari and Coca-Cola. The Brand Finance's Global 500 ranking of the strongest brands globally, which determined the relative strength of brands, is topped by WeChat, according to its annual report on most valuable and strongest global brands.

How Covid changed the lives of Amazon India's employees

How Covid changed the lives of Amazon India's employees

Rediff.com21 Feb 2021

From virtual yoga to empathy, the pandemic has prompted the e-commerce giant to double down on building innovations focused on improving remote work culture especially employee well-being, both mental and physical.

PSB reforms only on paper; 10 don't even have chairman

PSB reforms only on paper; 10 don't even have chairman

Rediff.com10 Aug 2021

The talk of governance reforms at public-sector banks seems to remain on paper, as a majority of them continue to be working with just a handful board members. Half of the board seat at these banks have been vacant. Ten of the 12 public-sector banks, even large ones like Punjab National Bank, Canara Bank and Union Bank of India - all except State Bank of India (SBI) and Bank of Baroda - don't even have a chairman. In 2014, while splitting the post of chairman & managing director (CMD), the government had decided to appoint non-executive chairmen at these banks. SBI, which has an executive chairman and four managing directors, was an exception.

The Future Of Work

The Future Of Work

Rediff.com5 Oct 2021

Workers of tomorrow will have to figure out how to help themselves transition to different career pathways, predicts Sandeep Goyal.

How coronavirus has affected jobs India

How coronavirus has affected jobs India

Rediff.com13 Mar 2020

'Sectors related to foreign trade, exchange, import and travel are experiencing a slowdown, which is now reflecting in their talent demand too.'

Despite slew of records, problems still plague MGNREGA

Despite slew of records, problems still plague MGNREGA

Rediff.com25 Apr 2021

MGNREGA scheme: A significant Rs 17,370.58 crore has been carried forward over to the next financial year as unpaid dues as demand for work continued unabated for the scheme in rural areas.

Buying a house this festive season?

Buying a house this festive season?

Rediff.com2 Nov 2021

Experts say this is a good time to buy a house for self-use, points out Sanjay Kumar Singh.

All is not lost for India's Harley-Davidson enthusiasts

All is not lost for India's Harley-Davidson enthusiasts

Rediff.com27 Oct 2020

The country's largest two wheeler maker Hero MotoCorp and Harley-Davidson on Tuesday announced a wide ranging partnership for the Indian market, days after the US cult bike manufacturer announced its exit from the country. As part of the deal, Hero MotoCorp will develop and sell a range of premium motorcycles under the Harley-Davidson brand name in the country. Besides, it will take care of service and parts requirements for the Harley bikes.

5 CRITICAL skills for IT professionals

5 CRITICAL skills for IT professionals

Rediff.com12 Apr 2021

A candidate with good communication skills, critical thinking and problem solving abilities will have a higher chance of being hired.

Sunil Mittal on how the govt can save India's telecom sector

Sunil Mittal on how the govt can save India's telecom sector

Rediff.com28 Jul 2020

The government must also look at rationalising the levies on the sector and close long standing legal disputes that are a big drag on performance of operators, he said.

IndiGo accounts for over a third of lost baggage complaints

IndiGo accounts for over a third of lost baggage complaints

Rediff.com8 Mar 2015

Spicejet receives maximum complaints regarding refunds

10 career tips for Indian techies

10 career tips for Indian techies

Rediff.com19 May 2020

Employers are now looking to hire professionals who can demonstrate their skills rather than reel off a catalogue of undirected theoretical qualifications.

Tips To Get Your DREAM Job

Tips To Get Your DREAM Job

Rediff.com4 Oct 2021

'It is important that students not focus on the remuneration that the job fetches in the first year, but look at the next 5 year journey with that job role.'

Get ready to meet Vistara's RADA at Delhi's T3

Get ready to meet Vistara's RADA at Delhi's T3

Rediff.com12 Jun 2018

The Tata-SIA airline Vistara is gearing up to station an indigenously developed robot, RADA, at its signature lounge at Delhi airport's Terminal 3. Powered by AI, the robot is programmed to scan boarding passes, provide information on the terminal, departure gates, real-time flight status and weather conditions of destination city etc. And RADA can also entertain people by playing games and multimedia content, says Sangeeta Tanwar.

Feels Like Ishq review

Feels Like Ishq review

Rediff.com23 Jul 2021

At the end of the six short stories, Feels Like Ishq is uneven yet watchable, feels Sukanya Verma.

Why depositors continue to flock co-op banks

Why depositors continue to flock co-op banks

Rediff.com10 Oct 2019

The interest offered is mostly 0.5 to 1 per cent more than what other banks offer. Moreover, customer service and long-term association spanning generations are also other reasons for the popularity.

For Jet Air staff, it's 'light at the end of the tunnel'

For Jet Air staff, it's 'light at the end of the tunnel'

Rediff.com19 Oct 2020

Jet's staff strength stands whittled down to around 4,000, with many former employees having joined airlines in India and abroad.

BPO jobs for graduates, undergraduates

BPO jobs for graduates, undergraduates

Rediff.com14 Nov 2005

WNS is recruiting Senior Customer Service Associates, Customer Service Associates and Trainee Customer Service Associates.

The BIGGEST challenge facing hotels today

The BIGGEST challenge facing hotels today

Rediff.com18 Apr 2017

The days when clean sheets and a well-stocked minibar were enough to ensure a satisfied customer are long gone, says Frederick Sabty.

RIL is world's 2nd biggest brand; Apple No 1

RIL is world's 2nd biggest brand; Apple No 1

Rediff.com5 Aug 2020

FutureBrand, which is a global brand transformation company, said part of Reliance's success could be attributed to Mukesh Ambani's recasting of the firm as a one-stop-shop for Indians.

Banks, end KYC-account freeze nonsense

Banks, end KYC-account freeze nonsense

Rediff.com7 May 2021

While law-abiding customers are harassed for KYC and have to comply with endless paperwork even to open and close accounts, DHFL could easily open nearly 260,000 fake home-loan accounts, reveals Debashis Basu.

'Economy well placed to capitalise on recovery in 2021'

'Economy well placed to capitalise on recovery in 2021'

Rediff.com6 Jan 2021

'The financial sector's performance in the first two quarters was a revelation.' 'It clearly showed the clean-up had been done in the past one-and-a-half years and that capital brought in was significantly stronger.'

How to get licence for selling petrol, diesel

How to get licence for selling petrol, diesel

Rediff.com4 Aug 2020

Govt's move will facilitate entry of global giants such as Total SA of France, Saudi Arabia's Aramco, BP Plc of the UK, and Trafigura's downstream arm Puma Energy.

COVID fallout: Markets crowded, but malls empty

COVID fallout: Markets crowded, but malls empty

Rediff.com17 Dec 2020

What can malls do to entice customers? Brand coach Ambi Parameswaran has a few suggestions.

WhatsApp to go ahead with privacy update despite backlash

WhatsApp to go ahead with privacy update despite backlash

Rediff.com19 Feb 2021

The company said the new policy will be rolled out but the platform will allow users to read it at "their own pace".

Over 10K drivers in London register on Ola ahead of launch

Over 10K drivers in London register on Ola ahead of launch

Rediff.com17 Dec 2019

Ola said it will not charge commission from drivers for the first two months after the launch, allowing them to retain 100 per cent of their earnings from the platform.

How do I join a BPO?

How do I join a BPO?

Rediff.com21 Dec 2004

Airtel in outsourcing pact with IBM

Airtel in outsourcing pact with IBM

Rediff.com15 Oct 2008

The six-year Q3 contract for outsourcing contact services to IBM's Managed Business Process Services unit would involve augmentation of Airtel's sales, customer service, and back office capabilities, an IBM release said. services covering both voice and back office in areas such as customer service, collections, customer retention and the like to Airtel Platinum customers from its centres.

Must Read: The future of jobs in India

Must Read: The future of jobs in India

Rediff.com26 Dec 2017

'The rule for millennials is: You can have a career for life.' 'You have to constantly adapt to the needs of the industry to stay relevant.' 'The jobs will be the same, but the skill sets required will be different.' 'Technology will dominate the nature of jobs available in the future.'

Amazon India launches global selling platform for businesses

Amazon India launches global selling platform for businesses

Rediff.com9 Jun 2015

It would start with their products listing on Amazon.com and Amazon.co.uk.

Wipro secures $143 mn outsourcing deal from Levi Strauss

Wipro secures $143 mn outsourcing deal from Levi Strauss

Rediff.com13 Nov 2014

The move, first announced in March 2014, is expected to generate net annualised cost savings of $175-200 million once fully implemented.

Toyota rejigs senior management in India operations

Toyota rejigs senior management in India operations

Rediff.com31 Jan 2014

Japanese auto major announced top level management changes in its Indian arm with Sandeep Singh, Deputy Managing Director slated to move for a new role in its Asia Pacific operations.

India's got a job for Westerners

India's got a job for Westerners

Rediff.com22 Jun 2007

More companies on the subcontinent are looking for Western executives to provide international experience. There's no shortage of applicants.

Looking for a BPO job?

Looking for a BPO job?

Rediff.com10 Jan 2007

MphasiS is looking for Technical Customer Service Executives and Customer Service Executives.

Aussie firm to outsource jobs to India

Aussie firm to outsource jobs to India

Rediff.com1 Sep 2006

A major investment company owned by Australia's leading bank Westpac is set to outsource over 70 jobs to India in a bid to improve customer service.

Infosys inks applications development deal with Volvo

Infosys inks applications development deal with Volvo

Rediff.com17 Mar 2014

Infosys will provide applications to support multiple operations, including marketing and sales, customer service, manufacturing, product development and corporate functions.

Get paid to make travel plans!

Get paid to make travel plans!

Rediff.com19 May 2005

Godrej Upstream Limited is recruiting Customer Service Representatives.

Is Uber trying to invade your privacy?

Is Uber trying to invade your privacy?

Rediff.com14 Dec 2016

Safe or not, the global taxi giant can now track you even after you have been dropped off.

3 PSU banks will be merged to create India's 3rd largest lender

3 PSU banks will be merged to create India's 3rd largest lender

Rediff.com17 Sep 2018

These PSU banks also account for the lion's share of bad loans or NPAs plaguing the sector and need crores of rupees in new capital in the next two years to meet global Basel III capital norms.

Beauty care company needs team leaders

Beauty care company needs team leaders

Rediff.com14 Sep 2006

WNS is recruiting Customer Service Associates and Team Leaders for a beauty care company.