News for '-customer-service'

How India Inc can change the lives of others

How India Inc can change the lives of others

Rediff.com22 Sep 2015

A new book may help companies in getting corporate social responsibility right, notes Ajit Balakrishnan.

Wallet stolen? Here's how you can get back on your feet

Wallet stolen? Here's how you can get back on your feet

Rediff.com6 Jan 2015

Going through these steps are by no stretch of imagination fun things to do, but if you do indeed lose your wallet, these steps may come in handy and reduce your stress.

Test career ends, but 'Brand Dhoni' all set for new innings

Test career ends, but 'Brand Dhoni' all set for new innings

Rediff.com31 Dec 2014

MS Dhoni all set for new innings.

The Tumhari Sulu in your life

The Tumhari Sulu in your life

Rediff.com17 Nov 2017

Radio jockeys, the new celebrities.

New Zealand rolls out easy visa route to encourage Indian tourists

New Zealand rolls out easy visa route to encourage Indian tourists

Rediff.com30 Nov 2014

The US has already eased the procedure for issuing visa to attract a million Indian tourists by 2015

Can Ratan Tata rescue the sinking Railways?

Can Ratan Tata rescue the sinking Railways?

Rediff.com25 Mar 2015

A new leadership is needed to replace the present culture of indifference.

Why Aditya Puri is one of the world's top CEOs

Why Aditya Puri is one of the world's top CEOs

Rediff.com27 Mar 2017

'If you want to live a happy life, you have to help the downtrodden. You have to understand that you have been given a position which is a confluence of your own capability and the grace of God. You must use that position to exemplify to others what has to be followed.'

World's 10 most innovative companies that will inspire you

World's 10 most innovative companies that will inspire you

Rediff.com31 Oct 2014

There are few firms that are applauded for managing a healthy top line growth along with an impressive brand image that inspires most companies.

A start-up by IIM, IIT grads to quickly deliver food from restaurants!

A start-up by IIM, IIT grads to quickly deliver food from restaurants!

Rediff.com7 Jul 2015

Swiggy, a Bengaluru-based food ordering and delivery start-up, says it aims to revolutionise this segment.

Odds favour Kejriwal, but air not even yet

Odds favour Kejriwal, but air not even yet

Rediff.com2 Jan 2016

Delhi's chief minister claims success, but his ambitious odd even scheme's real test could be on Monday.

New age technologies will shape the future of young India

New age technologies will shape the future of young India

Rediff.com23 Dec 2014

New age technology will reshape India's future.

Why India needs an independent aviation regulator

Why India needs an independent aviation regulator

Rediff.com10 Nov 2014

Whether this happens because DGCA actually cares about the future of the national carrier or for other motives is not clear.

India's e-commerce 1/80th the size of China's

India's e-commerce 1/80th the size of China's

Rediff.com17 Jun 2015

Despite having the third-largest internet user base in the world, India does not feature in the top ten e-commerce markets

'IT jobs will rise to 6 million in next 5 years'

'IT jobs will rise to 6 million in next 5 years'

Rediff.com16 May 2017

'If the Indian economy formalises, industrialises, urbanises and develops human capital, 10 lakh youngsters will join the labour force every month in the next 10 years.' 'It's not a bulb that will go off; it is a sunrise.'

Banking gets faster, easier and highly secure

Banking gets faster, easier and highly secure

Rediff.com27 Jun 2016

New offerings by banks are changing the way you transact.

FDI in retail and 'Two Cultures'

FDI in retail and 'Two Cultures'

Rediff.com22 Apr 2014

The e-commerce marketplace is like an information intermediary these days.

5 tips to make the most of this online shopping festival

5 tips to make the most of this online shopping festival

Rediff.com13 Dec 2014

If you are raring to go this festive season, here are a few tried and tested tips to help you avoid online shopping pitfalls.

2 years of Raghuram Rajan: Many hits but some misses, too

2 years of Raghuram Rajan: Many hits but some misses, too

Rediff.com3 Sep 2015

We need a change in mindset, says the RBI Governor.

Foreign e-commerce sites can be cheap but risky

Foreign e-commerce sites can be cheap but risky

Rediff.com18 Apr 2016

Be extra careful while using credit cards because there is a risk of misuse

Arundhati Bhattacharya's 'Super Six' strategy worked wonders for SBI

Arundhati Bhattacharya's 'Super Six' strategy worked wonders for SBI

Rediff.com18 Aug 2015

SBI's gross NPA figures have shown a decline for three consecutive quarters.

SBI readies plan to improve profitability

SBI readies plan to improve profitability

Rediff.com20 Feb 2014

NPAs, cost, fee income, productivity, HR reorientation are focus areas; schedules drawn for addressing all from weeks to a year.

Freshdesk: An Indian product wins global recognition

Freshdesk: An Indian product wins global recognition

Rediff.com27 Jun 2016

'We had a great product for the global market and we could sell it globally resulting in this amazing growth.' 'When customers come online and buy a product, they don't look at whether it is created in India or somewhere else.'

Amid industry gloom, some life insurers see rise in profits

Amid industry gloom, some life insurers see rise in profits

Rediff.com26 Aug 2013

HDFC Life, which posted a consolidated net profit of Rs 281.83 crore (Rs 2.81 billion) for the quarter ended June compared with Rs 11.92 crore (Rs 119.2 million) in corresponding period last year (according to HDFC's first quarter results), has diversified its distribution mix.

'We need to reinvent the Pay Commission to link salaries with performance'

'We need to reinvent the Pay Commission to link salaries with performance'

Rediff.com16 Nov 2015

Manish Sabharwal is chairman of TeamLease, which has helped hire 1.4 million sales and customer service reps and logistics employees such as couriers for companies across India since it was founded in 2002.

Insurers turn attention to wealthy with customised products

Insurers turn attention to wealthy with customised products

Rediff.com19 Jul 2013

Apart from special services from banks for their wealth management needs, HNIs are now getting offers from insurance companies, too.

Mittal's battle cry: Bring it on Jio, Airtel is ready for the challenge!

Mittal's battle cry: Bring it on Jio, Airtel is ready for the challenge!

Rediff.com21 Sep 2016

Sunil Bharti Mittal, bottom, left, says he is fond of Bill Gates' famous quote: "Success is a lousy teacher." Back from a long foreign business trip, the founder-chairman of Bharti Enterprises talks to Malini Bhupta and Kiran Rathee about the challenges posed by Reliance Jio and how he is determined to come out on top once again. Mittal says , today, Airtel is as ready as Jio in pure-play 4G operations.

Meet the Japanese thavil player

Meet the Japanese thavil player

Rediff.com21 Oct 2015

Hidenori Ish talks about his fascinating journey, from a small town in Japan to Tamil Nadu in India, for the love of music.

During monsoons, keep car policy papers handy

During monsoons, keep car policy papers handy

Rediff.com17 Jun 2013

As monsoon picks up, be ready to drive through water-logged areas and mushy roads. Since motor accidents typically see a rise during rains, motor claims also move up.

Oracle co-founder Larry Ellison steps aside

Oracle co-founder Larry Ellison steps aside

Rediff.com19 Sep 2014

Ellison and the two new co-CEOs each stressed that nothing would change under the new management structure, with Ellison staying on as executive chairman and chief technology officer.

40 years ago and now: A fascinating journey for Havells

40 years ago and now: A fascinating journey for Havells

Rediff.com16 Mar 2015

What has paid in the long run is the continuous investment in technology.

SBI is the most trusted bank but needs to shift gears for Gen-X

SBI is the most trusted bank but needs to shift gears for Gen-X

Rediff.com29 Dec 2014

SBI had a tough journey in the last 40 years.

'The economy is turning for the better'

'The economy is turning for the better'

Rediff.com13 Apr 2017

'India easily remains one among the more attractive large economies, with high growth and stable/improving macros, as a top investment destination.' 'We are looking pretty good.'

How entrepreneur Girish built $94 mln worth Freshdesk in no time

How entrepreneur Girish built $94 mln worth Freshdesk in no time

Rediff.com24 Aug 2015

Freshdesk also launched an IT service management product Freshservice to offer cloud-based service desk solution for smaller companies for their internal IT support.

Happy 5th, Xiaomi, now can you show Indians you care?

Happy 5th, Xiaomi, now can you show Indians you care?

Rediff.com8 Apr 2015

As Chinese gadget-maker Xiaomi, the world's third largest smartphone seller after Apple and Samsung, turns five today, it will seek to intensify its India push. But there are miles to go before it can claim true success in India, as a harrowing experience of one of its smartphone users suggests.

How rising competition adds to Air India's woes

How rising competition adds to Air India's woes

Rediff.com4 Nov 2014

The national carrier's market share has declined from a near-monopoly to 16.6 per cent as of September 2014.

'The psychological impact of layoffs is often forgotten'

'The psychological impact of layoffs is often forgotten'

Rediff.com6 Oct 2014

But when organisations cushion the impact to make it less traumatic, it helps in the recovery process, Wayne F Cascio tells Abhilasha Ojha

How home loans have changed in the past 4 decades

How home loans have changed in the past 4 decades

Rediff.com15 Sep 2014

HDFC, the pioneer, ICICI, the game-changer, and SBI, the original teaser, turned the market on its head.

Is online transaction truly online?

Is online transaction truly online?

Rediff.com16 Mar 2015

The online world is driven by convenience, simplicity and speed.

Marc Rich, 'King of Oil',  dies at 78

Marc Rich, 'King of Oil', dies at 78

Rediff.com26 Jun 2013

Belgian-born Rich, whose trading group eventually became the global commodities powerhouse Glencore Xstrata, died in hospital from a stroke.

Desi WTF News: It's weird, true and funny!

Desi WTF News: It's weird, true and funny!

Rediff.com5 Nov 2014

Want to know about some weird stuff happening in your backyard? Read on...