News for '-customer-service'

40 Years Ago...And now: A roller coaster ride for India's airlines

40 Years Ago...And now: A roller coaster ride for India's airlines

Rediff.com9 Feb 2015

Life of air passengers was different in the 1970s.

The scramble to lure the Rs 1k-2k phone customer

The scramble to lure the Rs 1k-2k phone customer

Rediff.com16 Nov 2017

With slower than expected growth in smartphone penetration, operators and OEMs are joining hands to provide affordable mobile devices with attractive offers.

Private banks at high risk of losing customers: IBM study

Private banks at high risk of losing customers: IBM study

Rediff.com13 Mar 2014

Conducted by research firm IDC, the study titled 'Understanding the Indian Retail Banking Customer' says push marketing is fast becoming obsolete and the thrust should be on creating brand advocates.

Amazon narrows gap with Flipkart, tops Snapdeal

Amazon narrows gap with Flipkart, tops Snapdeal

Rediff.com2 Jul 2016

Amazon signed up Motorola as an exclusive brand partner for its new devices, which in turn helped it grow

Net Neutrality: Nasscom opposes Airtel Zero, Free Basics plans

Net Neutrality: Nasscom opposes Airtel Zero, Free Basics plans

Rediff.com4 Jan 2016

Trai has invited comments till January 7 on its paper on differential data pricing.

Reputation, frugality and more tips from successful entrepreneurs

Reputation, frugality and more tips from successful entrepreneurs

Rediff.com31 May 2017

Overcoming challenges is what entrepreneurship is all about.

The Zomato boomerang

The Zomato boomerang

Rediff.com25 Dec 2018

'For the likes of Zomato or Swiggy or Foodpanda or similar others, the customer has been sensitised for all times to the perils of the food pack being pilfered.' 'An important matter of trust has been exposed. And that really has been the biggest downer of this entire episode,' points out marketing guru Sandeep Goyal.

How Eureka Forbes remains relevant 25 years on

How Eureka Forbes remains relevant 25 years on

Rediff.com10 Jul 2017

The company behind brands like Aquaguard focuses on technology to differentiate brand, rethinks communication strategy.

Designing a flag for an upcoming revolution

Designing a flag for an upcoming revolution

Rediff.com28 Aug 2017

Ajit Balakrishnan envisions a flag to capture the spirit of the impending conflicts of the Information Age.

ATM woes: 'I still haven't received the money'

ATM woes: 'I still haven't received the money'

Rediff.com20 Jun 2016

Readers share their bitter-sweet experiences at the ATM.

All Jan Dhan bank accounts be linked to Aadhaar: PM

All Jan Dhan bank accounts be linked to Aadhaar: PM

Rediff.com24 Jan 2015

All Jan Dhan bank accounts should be linked to Aadhaar, Prime Minister Narendra Modi said on Saturday while asking bankers to speed up this process and redouble efforts on financial literacy.

Falling crude prices help India control fiscal deficit

Falling crude prices help India control fiscal deficit

Rediff.com22 Sep 2014

Lower crude prices mean less government outlay for India,

Victim of online fraud? Here's what you can do

Victim of online fraud? Here's what you can do

Rediff.com31 Dec 2014

The most difficult case for the consumer is when your card is cloned and used online.

Companies to spend $19 mn on social media in 2013: TCS

Companies to spend $19 mn on social media in 2013: TCS

Rediff.com1 Oct 2013

According to the Mumbai-headquartered company's Global Trend Report on social media, this average spending will rise to $24 million (about Rs 150 crore) by 2015.

Charges framed against 6 in Naval war room leak case

Charges framed against 6 in Naval war room leak case

Rediff.com31 Jul 2014

Eight years after CBI filed the charge sheet in a case relating to leakage of information from Naval war room, a court today framed charges against Ravi Shankaran, Abhishek Varma and four other former senior defence officials under Official Secrets Act.

How your 'Awfis' might change in future

How your 'Awfis' might change in future

Rediff.com15 May 2017

Awfis stands out for its 'ambience' and 'ease of doing business'.

The race to adopt artificial intelligence

The race to adopt artificial intelligence

Rediff.com4 Jul 2017

Engineering product firms were among the first to embrace AI and machine learning. And the early adopters are reaping gains.

New digital era: Will you be a winner or an also-ran?

New digital era: Will you be a winner or an also-ran?

Rediff.com20 Apr 2017

It may not be an exaggeration to say that in the next three years, in India itself a million jobs or more might be at risk due to automation. How we leverage its benefits will determine our fate in the digital era.

The most powerful woman in Indian business

The most powerful woman in Indian business

Rediff.com2 Aug 2016

'I want to leave behind the bank stronger and better than when I took over.'

PSU banks to work 5 days a week soon?

PSU banks to work 5 days a week soon?

Rediff.com21 Apr 2014

IBA has commissioned a study to evaluate the pros and cons of keeping banks shut on Saturdays.

We are working on financial inclusion strategy: ICICI Bank

We are working on financial inclusion strategy: ICICI Bank

Rediff.com26 Aug 2014

ICICI Bank has 317 branches in hitherto unbanked villages.

State-run non-life insurers' unions seek merger of all 4 companies

State-run non-life insurers' unions seek merger of all 4 companies

Rediff.com17 Aug 2014

Move to strengthen market share and become more profitable.

Bank reforms can't be shots in the dark: Rajan

Bank reforms can't be shots in the dark: Rajan

Rediff.com28 Aug 2015

The central bank dashed hopes of any steep interest rate reduction.

Will the new RBI governor look at customer issues?

Will the new RBI governor look at customer issues?

Rediff.com29 Aug 2016

The average bank customer does not know about the Customer Charter because it was designed - under Mr Rajan's regime - to be a lame duck initiative from the start: violating the charter has no consequences, points out, Debashis Basu.

Golden tips to avoid Phishing-Vishing

Golden tips to avoid Phishing-Vishing

Rediff.com11 Nov 2016

The banking, financial services and insurance sector was the most targeted by scamsters, says Indeevar Krishna, head, operations and customer service, Max Life Insurance

It's time for Rahul to step aside

It's time for Rahul to step aside

Rediff.com6 Apr 2017

'He should bring in a working president from outside the family.'

Study Abroad Advice: 'Work part-time to cover living costs'

Study Abroad Advice: 'Work part-time to cover living costs'

Rediff.com20 Jul 2013

Ashwin Shenoy from Australia tells us how he funded his education and advices students to consider working part time after college.

New Insurance Bill is passed but firms not in a rush for FDI

New Insurance Bill is passed but firms not in a rush for FDI

Rediff.com11 Dec 2014

Insurance firms want more clarity before increasing foreign partner's stake.

Eye on Jio, Airtel gobbles up Telenor for free

Eye on Jio, Airtel gobbles up Telenor for free

Rediff.com24 Feb 2017

Bharti to spend Rs 1,600 cr for spectrum payout over 10 yrs; Telenor to service its own debt.

Service tax: Once in, never out

Service tax: Once in, never out

Rediff.com28 May 2015

Unlike Income Tax, service tax is not charged automatically.

How to beat the gloomy jobs scenario

How to beat the gloomy jobs scenario

Rediff.com30 Jan 2018

'What we need is right skilling, re-skilling and up-skilling.'

Bank mergers: Changes that customers can expect

Bank mergers: Changes that customers can expect

Rediff.com23 May 2016

Loan rates will change at the next reset, while deposit rates will continue till maturity.

Customs dept needs major technological overhaul: Tax panel

Customs dept needs major technological overhaul: Tax panel

Rediff.com28 Sep 2014

The Parthasarathy Shome committee gives its second reform report to finance ministry.

How Indian mythology is related to modern business

How Indian mythology is related to modern business

Rediff.com4 Aug 2015

What is business? Isn't it an exchange of valuable things?

Why India Inc prefers to outsource hiring these days

Why India Inc prefers to outsource hiring these days

Rediff.com6 Nov 2015

Many companies are putting HR's reputation as a back office administrator to rest by either outsourcing or automating most administrative tasks.

'We have committed Rs 1,300 cr initial capital for a bank'

'We have committed Rs 1,300 cr initial capital for a bank'

Rediff.com13 Aug 2013

A healthy track record and 17 years of experience in financial services would be the key strengths of Edelweiss Financial Services in setting up a bank, says chairman and chief executive officer Rashesh Shah, in an interview with Business Standard.

'Most Indian promoters don't want to default'

'Most Indian promoters don't want to default'

Rediff.com6 Feb 2017

StanChart India CEO Zarin Daruwala is building a culture of 'celebrating liabilities,' the tough negotiator tells Niraj Bhatt and Anup Roy over lunch.

Bandhan to use SMS tech for rural banking

Bandhan to use SMS tech for rural banking

Rediff.com28 Nov 2014

The Kolkata-based firm already has a presence in 22 states with over 2,000 branches and 5.9 million borrowers.

Working from home: Dream or nightmare?

Working from home: Dream or nightmare?

Rediff.com26 Apr 2016

Durba Dhyani set out to work from home and here's what she discovered.

Uber driver harasses Delhi woman, throws her out of cab

Uber driver harasses Delhi woman, throws her out of cab

Rediff.com17 Mar 2017

The victim of the harassment wrote a Facebook post narrating her ordeal, which has since gone viral.