News for 'customer-care'

Two Arrested in Delhi for Posing as E-Commerce Customer Care to Defraud Man

Two Arrested in Delhi for Posing as E-Commerce Customer Care to Defraud Man

Rediff.com4 Apr 2026

Delhi Police have arrested two men from Uttar Pradesh for allegedly cheating a Delhi resident of Rs 1.25 lakh by posing as customer care executives of an e-commerce brand.

Jharkhand Cyber Crime Crackdown: 10 Arrested in Deoghar

Jharkhand Cyber Crime Crackdown: 10 Arrested in Deoghar

Rediff.com16 Apr 2026

Jharkhand police have arrested 10 cyber criminals in Deoghar district for defrauding people through fake online platforms and fraudulent cashback offers.

Two Arrested in Delhi for Posing as Bank Callers in Credit Card Scam

Two Arrested in Delhi for Posing as Bank Callers in Credit Card Scam

Rediff.com13 Apr 2026

Delhi Police have arrested two individuals for allegedly defrauding a man of Rs 2.45 lakh by impersonating bank customer care representatives and fraudulently using his credit card details.

ATM Fraud Ring Busted: Mastermind Arrested in Delhi

ATM Fraud Ring Busted: Mastermind Arrested in Delhi

Rediff.com8 Apr 2026

Delhi Police have arrested a man suspected of leading an organised ATM fraud gang involved in over 50 cases of cheating. The arrest has resolved at least five cases, with the accused linked to numerous incidents across Delhi.

Is The Tata Legacy Losing Its Shine?

Is The Tata Legacy Losing Its Shine?

Rediff.com7 days ago

Three disappointing experiences with Tata companies made me question whether the group's historic values of customer focus and accountability are slowly fading, notes Dr N Ravichandran.

Delhi Police Nets Over 600 in Cybercrime Operation CyHawk 4.0

Delhi Police Nets Over 600 in Cybercrime Operation CyHawk 4.0

Rediff.com8 Apr 2026

Delhi Police arrested over 600 individuals and detained over 8,300 suspects during Operation CyHawk 4.0, a major crackdown on cybercrime. The operation targeted financial networks and call centres involved in online scams, recovering significant digital evidence and tracing defrauded money.

Delhi Police Operation CyHawk 4.0 Leads to Mass Arrests in Cybercrime Sweep

Delhi Police Operation CyHawk 4.0 Leads to Mass Arrests in Cybercrime Sweep

Rediff.com8 Apr 2026

Delhi Police arrested over 600 people and rounded up over 8,300 suspects during Operation CyHawk 4.0, a large-scale crackdown on cybercrime.

Axis Bank Fined for Poor Service After Failed ATM Withdrawal

Axis Bank Fined for Poor Service After Failed ATM Withdrawal

Rediff.com15 Mar 2026

A consumer commission in Nagpur, Maharashtra, has penalised Axis Bank for deficiency in service, ordering a refund and compensation to a customer over a failed ATM transaction from 2018.

Insurance Fraud Gang Busted in Dungarpur

Insurance Fraud Gang Busted in Dungarpur

Rediff.com27 Feb 2026

Dungarpur Police have arrested three individuals involved in an organized gang allegedly siphoning money from life insurance policies using forged documents, with the fraud involving approximately Rs 58 lakh.

HUL tops sustainability rankings as India Inc deepens ESG focus

HUL tops sustainability rankings as India Inc deepens ESG focus

Rediff.com19 Feb 2026

Hindustan Unilever (HUL) has topped the Perpetual Capital Hurun India Impact 50 - 2026 list with 53.9 points (on the scale of 0-100), reflecting a strong performance across key sustainable development goals (SDGs), including climate, water, circularity, gender and biodiversity.

Budget 2026: 7 new high-speed rail corridors announced

Budget 2026: 7 new high-speed rail corridors announced

Rediff.com1 Feb 2026

Two dedicated freight corridors -- Eastern and Western -- are in operation covering several states and districts.

'India Has More Job Opportunities Than Skilled People'

'India Has More Job Opportunities Than Skilled People'

Rediff.com23 Jan 2026

'Given that the population is almost evenly split, the Indian economy cannot grow without women participating in the workforce.' 'While women's participation has increased, it is still well below 40 per cent,' says Kartik Narayan, CEO of the professional networking and jobs platform, Apna.

Forced to Buy Home Loan Insurance? Know Your Rights

Forced to Buy Home Loan Insurance? Know Your Rights

Rediff.com4 Feb 2026

Ask rediffGURU Naveenn Kummar your insurance mutual fund and personal finance-related questions.

International fake call centre duping Aussies busted in Cyberabad, 9 held

International fake call centre duping Aussies busted in Cyberabad, 9 held

Rediff.com30 Nov 2025

Cyberabad police apprehended nine individuals for allegedly operating an international fake call centre that defrauded Australian citizens of millions of rupees over two years.

E2W firms get serious about customer care support

E2W firms get serious about customer care support

Rediff.com10 Dec 2024

Players like Ola Electric, Ather Energy, Kinetic Green and BGauss are introducing premium services and infrastructure enhancements.

How Your Grievances Can Be Fixed!

How Your Grievances Can Be Fixed!

Rediff.com14 Oct 2025

CPGRAMS -- an online platform available to citizens 24x7 to lodge their grievances to public authorities on service delivery -- has existed for close to two decades. But it has never been this active, points out Tamal Bandyopadhyay.

Interested in customer care?

Interested in customer care?

Rediff.com22 Sep 2006

Convergys India Services is recruiting Customer Care and Technical Support Officers (MCP/ MCSE).

Interested in customer care?

Interested in customer care?

Rediff.com8 Aug 2006

SerWizSol, a Tata enterprise, is recruiting Senior Customer Care/ Customer Care Executives.

Interested in customer care?

Interested in customer care?

Rediff.com20 Jun 2006

SerWizSol, a Tata enterprise, is recruiting Senior Customer Care and Customer Care Executives.

Interested in customer care?

Interested in customer care?

Rediff.com9 Nov 2005

Convergys India Services is recruiting Customer Care and Technical Support Officers.

Customer Care Executives needed!

Customer Care Executives needed!

Rediff.com21 Apr 2005

Recruit Mantra requires Senior Customer Care Executives and Customer Care Executives for voice processes. \n

BPO needs customer care specialists

BPO needs customer care specialists

Rediff.com18 Aug 2006

Daksh, IBM's BPO arm, is looking for Customer Care Specialists (tech/ semi-tech support and customer service) and Assistant Managers (operations).

Interested in customer care?

Interested in customer care?

Rediff.com11 Jan 2007

EXL Service is looking for Customer Care Executives (voice).

Interested in customer care?

Interested in customer care?

Rediff.com5 Jul 2006

SerWizSol, a Tata enterprise, is recruiting Customer Care Executives.

Interested in customer care?

Interested in customer care?

Rediff.com12 Jul 2006

Daksh, IBM's BPO arm, is looking for Customer Care Specialists (tech/ semi-tech and customer service).

Customer Care Associates needed!

Customer Care Associates needed!

Rediff.com10 Jun 2005

Silgate Solutions Pvt Ltd is recruiting Customer Care Associates for an international call centre.

How To Monsoon-Proof Your Car Ride

How To Monsoon-Proof Your Car Ride

Rediff.com13 Jun 2025

Even if you have a comprehensive motor insurance policy, it may not provide sufficient protection against monsoon-related risks.

This BPO needs customer care officers

This BPO needs customer care officers

Rediff.com31 Mar 2006

: Convergys India Services is recruiting Customer Care Officers and Technical Support Officers (MCP/ MCSE).

BPO needs customer care associates

BPO needs customer care associates

Rediff.com23 Dec 2005

Wipro BPO is looking for Technical Support Associates and Customer Care Associates.

Uber Liable For Poor Service

Uber Liable For Poor Service

Rediff.com3 May 2025

Though Uber functions as a cab aggregator, the Delhi state commission ruled it should ensure timely and reliable delivery of services offered through its platform.

Looking for customer care specialists

Looking for customer care specialists

Rediff.com26 Jul 2006

Daksh, IBM's BPO arm, is looking for Customer Care Specialists (tech/ semi-tech and customer service).

BPO needs customer care associates

BPO needs customer care associates

Rediff.com16 Dec 2005

EXL Service is looking for Customer Care Associates (voice).

5 things we hate about Indian customer care services

5 things we hate about Indian customer care services

Rediff.com29 Dec 2011

As the people on the other side who suffer the interaction with customer care service agents, here are 5 things about Indian call centres that leaves us exasperated.

A BPO needs customer care specialists

A BPO needs customer care specialists

Rediff.com1 Jun 2005

An international call centre is recruiting Customer Care Specialists for their inbound and outbound processes.

BSES to focus on customer care

BSES to focus on customer care

Rediff.com8 Sep 2005

Woman jumps from moving rickshaw to escape drunk driver

Woman jumps from moving rickshaw to escape drunk driver

Rediff.com3 Jan 2025

A woman jumped from a moving autorickshaw to save herself from the drunk driver on Thursday night in Bengaluru, her husband said.

BPO needs customer care, tech support officers

BPO needs customer care, tech support officers

Rediff.com10 Aug 2005

Convergys India Services is recruiting Customer Care and Technical Support Officers.

Fighting digital fraud: From KYC processes to advanced authentication

Fighting digital fraud: From KYC processes to advanced authentication

Rediff.com10 Feb 2025

In today's rapidly evolving digital payment landscape, security concerns remain a top priority for stakeholders across sectors.

Events that shaped Indian businesses in 2024

Events that shaped Indian businesses in 2024

Rediff.com1 Jan 2025

Unprecedented bribery charges, farewells, separation, failed union, monumental mergers and record-breaking IPOs, along with a healthy dose of online happenings in the form of spat and lessons in customer care, corporate India saw it all in 2024.

How To Stay Safe From UPI Frauds

How To Stay Safe From UPI Frauds

Rediff.com2 Dec 2024

Link your UPI app to a separate bank account or wallet that has only a limited sum.