'It was the early days of my 5th standard school vacation, and my mother asked me, 'Robotics classes or swimming classes for the weekends?' I chose robotics classes because technology fascinated me.'
Finnish phone manufacturer Human Mobile Devices (HMD Global), which acquired the Nokia brand name from Microsoft, is planning to make India a key manufacturing hub for its phone exports. The company only began exporting late last year with the Nokia 105 Classic. What started mainly with feature phones will now extend to smartphones - it announced the global launch of models under the HMD brand for the first time a few days ago and these will be available in India too.
Public sector banks have performed better than their private sector counterparts in customer service.
The Mumbai international airport has received an email threatening to blow up its Terminal 2, with the sender demanding one million dollars in Bitcoin to prevent the blast, the police said on Friday.
The National Association of Software Services Companies (Nasscom) on Tuesday launched the Talent Connect portal to bridge the gap between recruiters and digitally skilled and certified candidates. The portal, which has been in the work for the last 28 months has 100,000 candidates and companies such as Tata Consultancy Services (TCS), Tech Mahindra and Salesforce recruiting from it. The platform, for the first time, is also making an attempt to bridge the gap of skill-based talent to employers, rather than the current practice of academic focused talent base.
According to e-mails accessed by ANI, the Air India cabin crew supervisor had reportedly sent out emails on November 27 at around 1 pm to the head of the Inflight Service Department (IFSD), base operations in India, Lead HR head of IFSD, and head of the northern region of IFSD and of complaints (customer care), informing them about the incident.
A tweet from a user who goes by the handle '@Vikash67456607' triggered a major Twitter backlash, with the hashtag 'Reject_Zomato' trending on top at the microblogging site. In response, Zomato apologised to Vikash and also issued a statement both in Tamil and English, stressing that the company stood for diversity.
The accused made the call so that his childhood friends could spend more time with their girlfriends, who were going to Pune, at the Delhi airport, the police said.
Bharti Airtel on Thursday announced new postpaid plans and discontinued some previous ones. "In the post-pandemic world, an abundance of high-speed data is increasingly becoming a key need for customers as work from home and online education is the new normal. "In this context, Airtel has further simplified its postpaid plans to offer industry-leading data benefits backed by a 5G-ready network and superior digital-first customer care. "The plans also come with a range of exclusive benefits such as bundled content and business productivity tools," Airtel said in a press release.
Buy from an established agent rather than a novice who may not be around when you need his assistance.
Did you know that you can bargain with customer care and if you're lucky, you may get your favourite product at an affordable price?
When the Tatas re-boarded Air India on January 27 last year, the price of aviation turbine fuel was at over Rs 80,000 per kilolitre. Rupee was trading at around Rs 74 to a US dollar. The Omicron variant of Covid-19 was in prevalence - barely a week earlier, India had reported over 340,000 cases on a single day. Seven-day home quarantine of international travellers was the norm.
Sanjib Jha, CEO, Coverfox Insurance Broking, answers your health and auto insurance related queries.
Tata Motors on Wednesday said it has expanded the Tiago range with the launch of a new sporty trim, Tiago NRG, with price starting at Rs 6.57 lakh (ex-showroom Delhi). The new sporty version of the hatchback comes with high ground clearance, bigger tyres, body cladding and roof rails to give it a SUV look. The Tiago NRG is powered by 1.2 litre petrol powertrain (86 PS power) which comes mated to five speed manual and AMT (automated manual transmission) transmission. The model has a four star safety rating by Global NCAP.
Mihir Tanna, Associate Director, S K Patodia & Associates, answers your tax queries.
A Qatar Airways Delhi-Doha passenger plane was diverted to Karachi on Monday after it declared an emergency due to indication of smoke in the cargo hold, the airline said.
Air India is leaving behind some 50 bags at the Delhi airport as it flies to the US, reducing what it carries after the closure of Afghanistan's airspace increased flight time by at least 30 minutes. Air India flies the Boeing 777 and 787 aircraft to New York, Newark, Chicago, Washington and San Francisco.
Mihir Tanna, Associate Director, S K Patodia & Associates, answers your tax queries.
'This is a race where every technology can be used by the bad guys and good guys.'
CCPA said the primary issues raised in the notices included 'deficiency in service'. This includes lack of proper response from customer support, driver refusing to take payment by online mode and insisting for cash only.
Food delivery apps Zomato and Swiggy reported a nationwide outage on Wednesday. Both the platforms witnessed technical glitches and were unresponsive for almost an hour. Downdetector, a platform that collects status reports from a series of sources, recorded about 3,619 reports of outage against Zomato at 2:05 PM and about 771 reports of outage against Swiggy at around 2:21 PM. According to the sources, the outage was caused by Amazon Web Services (AWS), a cloud-services platform, which runs both platforms. Though Swiggy and Zomato are working now, some customers reported that the issue has not been solved completely and they are not able to place orders and there are payment related issues.
The Tata group flagship has sold more sport utility vehicles (SUVs) in the domestic PV market in the past four months than any other automotive manufacturer, cementing its no.1 spot. It first grabbed pole position in the SUV segment in October 2021 after the launch of the Punch - a sub-compact SUV offering.
Online bullies, haters, trolls - call them what you will - are the blight of social media, for not just individual users but also brands and companies.
India recorded 50,035 cases of cyber crime in 2020, an 11.8 per cent surge in such offences over the previous year, according to the National Crime Records Bureau (NCRB) data. The Reserve Bank of India (RBI) last week once again cautioned bank customers of fraud, including those in Know-Your-Customer (KYC) cases. In fact, certain frauds have become more prevalent than others, and being aware of them is the first step towards protect yourself. Mayur Joshi, chief executive officer, Indiaforensic.com, a company engaged in the prevention, detection, and investigation of frauds says, "It is necessary to learn, to read about these scams."
Zomato replied to the customer saying, "Food doesn't have a religion. It is a religion."
EXL Service is looking for Customer Care Associates (voice) and Customer Care Executives (non voice).
These are crucial things that consumers must keep in mind while dealing with their banks.
Earlier this month, RBI told the Delhi high court that Google Pay is a third party app provider and does not operate any payment systems. Therefore, its operations are not in violation of the Payment and Settlement System Act of 2007.
Nexus is looking for Customer Care Executives, Senior Customer Executives and Technical Support Executives.
Rediff reader Deepika Pattnaik tells us how she felt while receiving her first salary.
As incessant rains lashed Mumbai and Maharashtra, life was thrown out of gear with delay in train and flight services causing great inconvenience to passengers.
Neptune Services is recruiting customer care executives and team leaders.
Daillog is looking for Customer care executives, Technical support executives, Senior customer care executives and Senior technical support executives.
A reader shares his shocking experience at the ATM.
In line with its target to ramp up its subscriber base to 8 to 10 million in the next fiscal and provide better customer care service, Tata Teleservices has inducted three key management personnel from the Tata Group and one from Telstra, Australia,
CVM Services is hiring customer care executives, technical support executives, networking engineers and oracle developers for it's process One HR Round.
Megamind is looking out for Email/ Web Process Executives and full-time and part-time Customer Care Executives for its US and UK processes.
The proposed e-commerce rule book issued recently by the ministry of consumer affairs does not mention foreign companies or foreign direct investment (FDI) at any place, unlike most other government guidelines for the sector so far. That is a heartening development since the latest proposals could be fine-tuned as e-commerce policy.
The FIR was lodged at the Sector 20 police station on Thursday after the complainant, a Noida resident, alleged that her Amazon Prime account got hacked and the problem remains unresolved despite assurance from Amazon boss Jeff Bezos, an official statement said.
The regulator has asked the DTH operator to file a status report over implementation of the new tariff regime
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