News for 'grievance-redress'

How RBI Governor Fared In The First Year

How RBI Governor Fared In The First Year

Rediff.com29 Dec 2025

Sanjay Malhotra has made structural changes to banking regulation to bring down costs and increase efficiency. Plus, he kicked off a benign interest regime. But there are challenges ahead.

How Your Grievances Can Be Fixed!

How Your Grievances Can Be Fixed!

Rediff.com14 Oct 2025

CPGRAMS -- an online platform available to citizens 24x7 to lodge their grievances to public authorities on service delivery -- has existed for close to two decades. But it has never been this active, points out Tamal Bandyopadhyay.

SC seeks implementation report on student mental health guidelines

SC seeks implementation report on student mental health guidelines

Rediff.com27 Oct 2025

The Supreme Court has directed all states and Union Territories to report on the implementation of guidelines for addressing mental health issues and suicide among students in educational institutions. The Centre has also been asked to file a compliance affidavit.

Class 4 girl who ended life sought help, teacher ignored: CBSE probe

Class 4 girl who ended life sought help, teacher ignored: CBSE probe

Rediff.com21 Nov 2025

The enquiry committee pointed out several lapses on the part of the school, noting the relentless bullying faced by the girl, and mentioned that her parents had first raised the issue with teachers in July 2024. The panel observed that the class teacher failed to act on the child's distress, even when the girl approached the teacher five times in the final 45 minutes of her life.

'For FY26, We Expect Corporate Loan Book Upto Rs 4 Tn'

'For FY26, We Expect Corporate Loan Book Upto Rs 4 Tn'

Rediff.com15 Nov 2025

'We currently have new proposals worth Rs 1.48 trillion in the pipeline.'

Govt's answer to Jan Lokpal? Grievance Redress Bill

Govt's answer to Jan Lokpal? Grievance Redress Bill

Rediff.com3 Nov 2011

Eight years after publishing a toothless handbook and compendium on citizens' charters in May 2003, the government on Wednesday took the first step of declaring its intent to bring a law for redress of grievances, but only half-heartedly. The draft unveiled is silent on the quantum of punishment to the erring public servants.

FIR registered against RCB cricketer Yash Dayal

FIR registered against RCB cricketer Yash Dayal

Rediff.com8 Jul 2025

The action was taken after a woman made a complaint to Uttar Pradesh Chief Minister Yogi Adityanath through IGRS.

'Safety Of The Children Was Paramount'

'Safety Of The Children Was Paramount'

Rediff.com31 Oct 2025

'The rescue of 17 children represents exemplary police action that merits considerable appreciation.' 'However, this encounter was profoundly unfortunate because somebody has lost his life.'

RCB Cricketer Yash Dayal's Arrest Stayed

RCB Cricketer Yash Dayal's Arrest Stayed

Rediff.com15 Jul 2025

Granting the cricketer relief till the next date of listing, the bench orally observed: 'You could have been fooled for 1 day, 2 days, 3 days... but 5 years...you are entering into a relationship for 5 years...one can't be fooled for 5 years.'

What If Property Papers Go Missing?

What If Property Papers Go Missing?

Rediff.com11 Aug 2025

File a written complaint with the bank's grievance redressal officer and secure an acknowledgement.

UGC sets up fact-finding panel to look into KIIT student suicides

UGC sets up fact-finding panel to look into KIIT student suicides

Rediff.com2 May 2025

The panel was constituted after a 20-year-old Nepalese student of the Kalinga Institute of Industrial Technology (KIIT) in Odisha's Bhubaneswar was found hanging from the ceiling fan of her hostel room.

You Can Get A I-T Refund In 17 Days!

You Can Get A I-T Refund In 17 Days!

Rediff.com21 Jul 2025

The time taken by the income-tax department to process refunds has dropped sharply from 93 days in 2013.

Irdai proposes internal ombudsman to address claims up to Rs 50 lakh

Irdai proposes internal ombudsman to address claims up to Rs 50 lakh

Rediff.com24 Jul 2025

The Insurance Regulatory & Development Authority of India (Irdai) on Wednesday proposed setting up an internal insurance ombudsman for insurance companies -- except reinsurers-- with over three years of operation, to address unresolved complaints. The ombudsman will have power to hear complaints for claims up to Rs 50 lakhs.

Improve Customer Service, Banks Told, Or Else!

Improve Customer Service, Banks Told, Or Else!

Rediff.com28 May 2025

In 2023-2024, 95 scheduled commercial banks received over 10 million complaints from their customers. The process of KYC at many banks has become 'HYC' -- harass your customer, points out Tamal Bandyopadhyay.

PCI Urges MDR on UPI, RuPay

PCI Urges MDR on UPI, RuPay

Rediff.com25 Mar 2025

'The introduction of a reasonable MDR for large merchant transactions will allow the industry to continue investing in innovation, cybersecurity, grievance redressal, and merchant support, ultimately ensuring that UPI continues to thrive.'

Remembering the Emergency: When trains ran on time

Remembering the Emergency: When trains ran on time

Rediff.com24 Jun 2025

'There was no corruption in the railways as officers were aware of severe action. Workers and senior officers were treated equally on the working hours front'

What You Need To Know About New I-T Bill

What You Need To Know About New I-T Bill

Rediff.com26 Aug 2025

'The new Bill introduces no policy or rate changes, leaving financial planning strategies largely unaffected.'
'The considerations for choosing between the old and new tax regimes remain essentially unchanged.'

Will New Sports Bill Be A Game Changer?

Will New Sports Bill Be A Game Changer?

Rediff.com12 Aug 2025

Salient features of the National Sports Governance Bill that promise to overhaul several aspects of sports governance and the grievance redressal system for athletes and administrators alike in the country.

Cash row judge absent from HC administrative panels

Cash row judge absent from HC administrative panels

Rediff.com28 Mar 2025

Justice Yashwant Varma, embroiled in the cash discovery row following a fire at his residence, has been excluded from all administrative committees of the Delhi High Court. The committees were recently reconstituted, with all other judges, including the Chief Justice, included. Justice Varma was previously a member of several committees. His work was withdrawn following a directive from the Chief Justice of India, who has also ordered an in-house inquiry into the allegations.

Schoolgirls checked for menstruation: Principal axed after arrest

Schoolgirls checked for menstruation: Principal axed after arrest

Rediff.com10 Jul 2025

Police in Thane have arrested a school principal and staff member after allegations that girl students were forced to strip to check for menstruation. The incident sparked outrage among parents, leading to protests and a police investigation.

Sports Ministry's directives make IOA uneasy

Sports Ministry's directives make IOA uneasy

Rediff.com20 May 2025

The ministry said the Games Technical Conduct Committee, list of disciplines in the National Games, and eligibility criteria for participants should be communicated to it at least six months prior to the showpiece.

'No provocative slogans, display of weapons': Yogi on Kanwar Yatra, Muharram

'No provocative slogans, display of weapons': Yogi on Kanwar Yatra, Muharram

Rediff.com26 Jun 2025

"This entire period is highly sensitive in terms of law and order, healthcare, sanitation, education, and disaster management. Hence, all related departments and district administrations must work with coordination and accountability," Adityanath said, according to an official statement.

RBI considers fresh guidelines to curb mis-selling

RBI considers fresh guidelines to curb mis-selling

Rediff.com10 Jun 2025

Concerned over the rise in mis-selling of products by banks and non-banking financial companies (NBFCs), the Reserve Bank of India (RBI) is examining whether to come up with norms to curb such practices. Observing that pushing financial products, such as insurance, indiscriminately to unaware consumers may be detrimental to their well-being, RBI Deputy Governor M Rajeshwar Rao said, "We are examining whether it necessitates framing of guidelines to address mis-selling of financial products and services by REs (regulated entities)."

Intimidation culture exists in Bengal medical colleges: Students to panel

Intimidation culture exists in Bengal medical colleges: Students to panel

Rediff.com3 Oct 2024

All complaints were forwarded to the state-level grievance redressal committee, which was formed by the state government on Tuesday evening after agitation by junior doctors who are currently on a "total cease work".

After Delhi's sign-in, Bengal only state to hold out on Ayushman Bharat

After Delhi's sign-in, Bengal only state to hold out on Ayushman Bharat

Rediff.com28 Feb 2025

According to a parliamentary response by the Union health ministry in 2023, around 654,000 families in Delhi are eligible to enrol under the scheme.

Students body stages protest over 'caste discrimination' at IIM-B

Students body stages protest over 'caste discrimination' at IIM-B

Rediff.com21 Nov 2024

A group of people staged a protest on Wednesday against alleged "caste discrimination" at the Indian Institute of Management-Bengaluru (IIM-B), demanding the removal of its director. However, IIM Bangalore denied the allegations made by the protesters.

Why Was Your Health Claim Rejected?

Why Was Your Health Claim Rejected?

Rediff.com8 Jan 2025

Health insurance claims are often denied due to exclusions in policy terms. Buyers frequently overlook the fine print or misinterpret clauses.

Street Signs: F&O seismic shift, IPO fervour going strong, and more

Street Signs: F&O seismic shift, IPO fervour going strong, and more

Rediff.com9 Sep 2024

With new eligibility criteria for futures and options (F&O) coming into effect, Jio Financial Services and Zomato are strong contenders for inclusion in the derivatives segment, according to an analysis by Nuvama Alternative & Quantitative Research. The report suggests that these new F&O inclusions could also propel these two companies into the benchmark National Stock Exchange Nifty 50 during the March rebalancing.

Want To Invest In Crypto? Read This

Want To Invest In Crypto? Read This

Rediff.com16 Dec 2024

Regularly monitor your account for any suspicious activity. Keep your devices updated with the latest security patches to prevent vulnerabilities. Ensure the physical wallet you use is stored securely to avoid loss or theft.

RBI bars Navi Finserv, 3 other NBFCs from extending loans

RBI bars Navi Finserv, 3 other NBFCs from extending loans

Rediff.com18 Oct 2024

The Reserve Bank of India (RBI) has barred four non-banking finance companies (NBFCs), including two microfinance institutions (MFIs), from sanctioning and disbursing loans for charging exorbitant interest rates to the borrowers. These four entities are Asirvad Microfinance, Arohan Financial Services (also an MFI), DMI Finance, which provides personal, consumption, and micro, small and medium enterprises loans, and Flipkart co-founder Sachin Bansal's Navi Finserv, which offers home and personal loans. The ban will take effect on October 21 to "facilitate closure of transactions in the pipeline", the regulator said in a statement.

No lawyer can go on strike or abstain from court work: SC

No lawyer can go on strike or abstain from court work: SC

Rediff.com20 Apr 2023

A bench headed by Justices MR Shah and Ahsanuddin Amanullah said that a separate grievance redressal committees be constituted at district court level to provide a forum, where lawyers could seek redressal of their genuine grievances related to procedural changes in filing or listing of cases or misbehavior of member of lower judiciary.

New Toll Data Collection Tool A Privacy Risk?

New Toll Data Collection Tool A Privacy Risk?

Rediff.com17 Sep 2024

The implementation of this toll collection system, which will eventually eradicate toll booths, necessitates the fitting of an on-board unit (OBU) in every vehicle that can track a vehicle's location in real time.

Don't sell Ulips as investment products: Irdai to insurance companies

Don't sell Ulips as investment products: Irdai to insurance companies

Rediff.com24 Jun 2024

The Insurance Regulatory and Development Authority of India (IRDAI) has asked life insurance companies not to advertise unit-linked plans as investment products in a recent circular.

SC orders stricter anti-pollution curbs as Delhi AQI slips to 'severe+'

SC orders stricter anti-pollution curbs as Delhi AQI slips to 'severe+'

Rediff.com18 Nov 2024

An AQI of 400 or higher is deemed 'severe' and it can have an adverse effect on both healthy individuals and people who already have medical conditions.

The Menace Of Illegal Constructions

The Menace Of Illegal Constructions

Rediff.com25 Oct 2024

As we brace for unprecedented rates of urbanisation, it is crucial to ensure that illegal constructions and unauthorised land use are curbed, asserts Amit Kapoor.

Student's suicide: Kerala to set up grievance cells in varsities, colleges

Student's suicide: Kerala to set up grievance cells in varsities, colleges

Rediff.com8 Jun 2023

The students had alleged that some teachers were harassing them in the name of internal tests. But, the college management rejected the charges and said they didn't know why the student committed such an act.

Mamata accepts doc's demands, but docs continue 'cease work'. Here's why

Mamata accepts doc's demands, but docs continue 'cease work'. Here's why

Rediff.com17 Sep 2024

The doctors asserts that they will take a final call on withdrawing their agitation only after the state government implements its announcements made on the previous night "in true spirit".

Gig workers Bill: Unease among startups

Gig workers Bill: Unease among startups

Rediff.com15 Jul 2024

A group comprising top tech startups and unicorns has raised several "serious concerns" over a platform-based gig workers Bill proposed by the Karnataka government, saying it would hurt the ease of doing business. They told the state government the Bill in its current form would hamper operations and increase regulatory and compliance burden on the nascent gig and startup economy, according to sources.

SC orders states to pay Covid compensation to victims' kin at earliest

SC orders states to pay Covid compensation to victims' kin at earliest

Rediff.com18 Jul 2022

The Supreme Court on Monday directed all states and Union territories to ensure payment of compensation to family members of Covid-19 victims without wasting any time.

Mamata removes CP, top health officials, but docs to continue stir

Mamata removes CP, top health officials, but docs to continue stir

Rediff.com17 Sep 2024

Following a meeting with the medics, she claimed that talks were "fruitful" and nearly "99 percent of their demands have been accepted", Banerjee said.