News for 'grievance-redress'

CBDT targets resolving about 3,000 taxpayers' grievances by Oct-end

CBDT targets resolving about 3,000 taxpayers' grievances by Oct-end

Rediff.com10 Oct 2022

The grievances of as many as 2,500-3,000 taxpayers could be addressed and resolved between October 2 and October 31. The Central Board of Direct Taxes (CBDT) has asked tax officials to dispose of at least 20 per cent of the pending matters during the period. The move comes after Union Finance Minister Nirmala Sitharaman recently nudged the income-tax (I-T) department to redress the grievances promptly.

As terror attacks mount, govt reviews Jammu security

As terror attacks mount, govt reviews Jammu security

Rediff.com28 Nov 2023

The district-level standing committee on security met under the chairmanship of deputy commissioner, Jammu Sachin Kumar Vaishya, the spokesman said.

NSE warns investors against assured return investment schemes

NSE warns investors against assured return investment schemes

Rediff.com24 Apr 2023

The National Stock Exchange (NSE) on Monday asked investors not to put their money in guaranteed returns investment schemes offered by three individuals. The advisory came after the exchange found that the three individuals -- Veena (associated with Algo Master), Ankita Mishra and Vishal -- were offering such schemes. In a statement, the bourse said that these persons are not registered either as members or authorised persons with any registered member of the NSE.

Quota in promotion of persons with benchmark disabilities fixed at 4%

Quota in promotion of persons with benchmark disabilities fixed at 4%

Rediff.com17 May 2022

Reservation in promotion shall be applicable in the cadres in which the element of direct recruitment, if any, does not exceed 75 per cent, it said.

UP govt plans crackdown on 'negative' news reports

UP govt plans crackdown on 'negative' news reports

Rediff.com19 Aug 2023

The Uttar Pradesh government has directed all district magistrates to seek clarification from the manager of a media group if it publishes 'negative' news that can tarnish the state's image or presents 'wrong facts' in its reports.

New Bill May Throttle OTT

New Bill May Throttle OTT

Rediff.com7 Dec 2023

'Subjecting each such creative content to scrutiny will impose burdens on the OTT platforms and impact user experience.'

Swiggy, Zomato and others get 15 days to submit complaint redressal plan

Swiggy, Zomato and others get 15 days to submit complaint redressal plan

Rediff.com13 Jun 2022

The government on Monday asked online food business operators like Swiggy and Zomato to submit a proposal within 15 days on improving their consumer grievance redressal mechanism amid rising complaints from customers. The department of consumer affairs directed e-commerce FBOs "to transparently show consumers the breakup of all charges included in the order amount such as delivery charges, packaging charges, taxes, surge pricing etc." According to an official statement, "The Department of Consumer Affairs has directed major e-commerce Food Business Operators (FBOs) to furnish the current framework as well as a proposal on improving the consumer grievance redressal mechanism within 15 days."

NSE cautions investors against 'dabba' trading

NSE cautions investors against 'dabba' trading

Rediff.com10 Apr 2023

The National Stock Exchange (NSE) on Monday cautioned investors against some fraudsters running illegal dabba trading with guaranteed returns to investors. Dabba trading is an illegal form of trading in shares, where operators of such trading rings allow people to trade in equities outside the stock exchange platform. The cautionary statements came after NSE found that the entities -- Shri Parasnath Commodity Private Limited, Shri Parasnath Bullion Private Limited, Faary Tale Trading Private Limited and Bharat Kumar (associated with Trade with Trust) --were providing dabba or illegal trading platform with assured returns.

States can't administer new digital media rules, clarifies Centre

States can't administer new digital media rules, clarifies Centre

Rediff.com3 Mar 2021

The Centre has told all states and union territories that the power to administer the new rules on digital media publications has not been delegated to them, a day after the Union government overturned a Manipur district magistrate's order issued under the recently implemented guidelines.

The Plight Of Indian Voters

The Plight Of Indian Voters

Rediff.com13 May 2024

The hapless voters fervently hope that they get to make a more equal choice in the next election and political discourse in the country becomes positive and more enlightened. One wonders if the masses would become more politically aware to discern good intent and performance from gimmickry, notes Biswajit Dasgupta.

Rajya Sabha passes Multi-State Cooperative Societies (Amendment) Bill

Rajya Sabha passes Multi-State Cooperative Societies (Amendment) Bill

Rediff.com2 Aug 2023

The Rajya Sabha on Tuesday gave its green light to the Multi-State Cooperative Societies (Amendment) Bill 2023. This Bill introduces significant amendments to the Multi-State Cooperative Societies (MSCS) Act. These modifications aim to enhance the transparency and accountability of these cooperatives' operations in a bid to improve governance.

Recruitment for terrorist groups will be treated as terror act: J-K DGP

Recruitment for terrorist groups will be treated as terror act: J-K DGP

Rediff.com18 Nov 2023

He said law enforcement agencies are cracking down on those involved in recruitment for terrorist groups as well as narcotic dealers and smugglers.

'Mamata contained Sandeshkhali situation well in time before BJP...'

'Mamata contained Sandeshkhali situation well in time before BJP...'

Rediff.com3 Apr 2024

'One Sandeshkhali won't turn around women's perception of Mamata Banerjee in this state'

After flak, J-K police say softer UAPA provisions slapped on 7 students

After flak, J-K police say softer UAPA provisions slapped on 7 students

Rediff.com28 Nov 2023

Several politicians, including the former J-K chief ministers Mehbooba Mufti and Omar Abdullah, have condemned the action by police, alleging that it will disaffect the youths with such an extreme punishment.

Govt to resolve public grievances in 30 days, prioritise urgent matters

Govt to resolve public grievances in 30 days, prioritise urgent matters

Rediff.com29 Jul 2022

Besides, it has been decided that a complaint received from a citizen will not be closed until an appeal filed against it is disposed of.

New IT rules to stop misuse of social media: IT minister

New IT rules to stop misuse of social media: IT minister

Rediff.com27 May 2021

"Ordinary users of WhatsApp have nothing to fear about the new Rules. Its entire objective is to find out who started the message that led to commissioning of specific crimes mentioned in the rules," Prasad added.

RBI panel suggests a host of customer-centric initiatives for banks

RBI panel suggests a host of customer-centric initiatives for banks

Rediff.com5 Jun 2023

An RBI-appointed panel on Monday recommended hosts of customer-centric initiatives for banks, including online settlement of claims by heirs of deceased account holders, flexibility for submission of life certificates by pensioners and a centralised KYC database. The report of the Committee for Review of Customer Service Standards in RBI Regulated Entities (REs) has also suggested that the operations of accounts should not be stopped pending periodic Know Your Customer (KYC) updates. It recommended that there should be a time limit for the return of property documents to borrowers after the closure of the loan account, failing which a penalty should be imposed on the lender.

Banks not to make any dividend payment for FY20; told to retain profit

Banks not to make any dividend payment for FY20; told to retain profit

Rediff.com4 Dec 2020

In view of the economic shock caused by the COVID-19 pandemic, Reserve Bank of India (RBI) on Friday asked scheduled commercial banks and co-operative banks not to make any dividends for the financial year ended March 2020. In view of the ongoing stress and the heightened uncertainty on account of the pandemic, RBI said it is imperative that banks continue to conserve capital to support the economy and absorb losses, if any. The decision is based on review of the September quarter financial performance of banks.

Don't deny Rs 50K ex gratia in Covid deaths, SC tells states

Don't deny Rs 50K ex gratia in Covid deaths, SC tells states

Rediff.com4 Oct 2021

The Supreme Court Monday said no state should deny the ex-gratia compensation of Rs 50,000, as recommended by National Disaster Management Authority (NDMA), to the kin of persons who died of COVID-19 on the sole ground that death certificate does not mention it as the cause of death.

IEPFA reaches out to top hundred firms to ease investor claims' process

IEPFA reaches out to top hundred firms to ease investor claims' process

Rediff.com2 Jun 2023

The investor education and protection fund authority (IEPFA) has reached out to top hundred companies to reduce the documentation required for individuals trying to claim their shares, according to a senior government official. Recently, the Supreme Court-appointed expert panel on the Adani-Hindenburg case had raised issues such as capacity constraints faced by IEPFA in clearing these claims which are over Rs 5,000 crore. "Our immediate priority is to ensure that claims of those investors whose application was approved a year ago but the transfer has not gone through yet are settled first.

How RBI plans to check banking fraud

How RBI plans to check banking fraud

Rediff.com29 Aug 2022

As part of its efforts to strengthen customer protection, Reserve Bank is considering setting up a fraud registry to create a database of fraudulent websites, phones and various modus operandi used for digital fraud. Such a database will help prevent these fraudsters from repeating the fraud as the websites or phone numbers would be blacklisted, RBI executive director Anil Kumar Sharma said on Monday. "There is no definite timeline for setting up of the fraud registry.

HC judge recuses from pleas on suspension of social media accounts

HC judge recuses from pleas on suspension of social media accounts

Rediff.com1 Aug 2023

Justice Subramonium Prasad said petitioner lawyer Sanjay Hegde is a "good friend" of his and that the pleas be listed before some other bench.

Aggrieved social media users can now appeal against platform's decision

Aggrieved social media users can now appeal against platform's decision

Rediff.com28 Feb 2023

In a move that is bound to spell relief for social media users, the government on Tuesday launched the much-awaited grievance appellate committee (GAC) mechanism that will allow users to appeal against decisions of social media platforms by filing their complaints on a new portal.

Headwinds ahead for NBFCs

Headwinds ahead for NBFCs

Rediff.com27 Sep 2023

In August, the Reserve Bank of India Governor Shaktikanta Das held a meeting with chief executive officers/ managing directors (CEOs/ MDs) of large non-banking financial corporations (NBFCs). The discussions included diversifying borrowing sources for NBFCs and housing finance companies (HFCs) to contain increasing reliance on bank borrowing, risks associated with high credit growth in retail segment in unsecured loans, prioritising IT upgrades and cyber-security, improving provisioning, monitoring of stressed exposures and slippages, ensuring robust liquidity and asset-liability management, ensuring transparency in pricing, creating robust grievance redress mechanisms.

Fintech Lenders Gave Rs 29,875 Crore

Fintech Lenders Gave Rs 29,875 Crore

Rediff.com23 Oct 2023

'The last year's growth is a foretaste of things to come in the retail credit market.'

Govt says Twitter defaming India, Delhi police rejects remarks

Govt says Twitter defaming India, Delhi police rejects remarks

Rediff.com27 May 2021

The Delhi Police on Thursday said the statements by Twitter on the ongoing enquiry in the 'toolkit' case was mendacious and designed to impede the lawful enquiry.

What the new OTT/social/digital media policy says

What the new OTT/social/digital media policy says

Rediff.com25 Feb 2021

The salient features of the new OTT/social media policy announced by the Information Technology Minister Ravi Shankar Prasad and Information and Broadcasting Minister Prakash Javadekar on February 25, 2021.

1 million UPI transactions a day!

1 million UPI transactions a day!

Rediff.com20 Dec 2016

That's the government's goal for the Unified Payment Interface by March. Are they close? A P Hota, the man at the helm, answers.

IT minister pulls up WhatsApp for incorrect India map

IT minister pulls up WhatsApp for incorrect India map

Rediff.com31 Dec 2022

The minister also made it clear that "all platforms that do business in India and/or want to continue to do business in India, must use correct maps".

Finfluencers: Real Or Fake Experts?

Finfluencers: Real Or Fake Experts?

Rediff.com27 Jul 2023

A mass fan following or a large number of views on a YouTube channel can't possibly constitute 'credentials'.

Consumer protection agency sends notice to Ola, Uber

Consumer protection agency sends notice to Ola, Uber

Rediff.com21 May 2022

CCPA said the primary issues raised in the notices included 'deficiency in service'. This includes lack of proper response from customer support, driver refusing to take payment by online mode and insisting for cash only.

Bombay HC asks all cab firms to apply for licences by March 16

Bombay HC asks all cab firms to apply for licences by March 16

Rediff.com7 Mar 2022

The HC, though, refrained from prohibiting such cabs from plying in the meanwhile saying it was aware such a move would adversely affect commuters.

Portal for info on unclaimed bank deposits to be ready in 3-4 months: RBI

Portal for info on unclaimed bank deposits to be ready in 3-4 months: RBI

Rediff.com6 Apr 2023

Reserve Bank of India on Thursday said a centralised portal would be ready in three to four months wherein depositors and beneficiaries can access details of unclaimed deposits across various banks. As of February this year, about Rs 35,000 crore of unclaimed deposits were transferred to RBI by public sector banks in respect of deposits which were not operated for 10 years or more. "In order to improve and widen the access of depositors/beneficiaries to such data, RBI has decided to develop a web portal to enable search across multiple banks for possible unclaimed deposits based on user inputs," RBI Governor Shaktikanta Das said while announcing the first bi-monthly monetary policy for the current financial year.

Inform borrowers upfront about recovery agents: RBI to digital lenders

Inform borrowers upfront about recovery agents: RBI to digital lenders

Rediff.com14 Feb 2023

The Reserve Bank on Tuesday directed digital lending entities to disclose upfront the names of of their empanelled agents authorised to contact borrowers in case of default of loan, and also intimate the details to customers before initiating the recovery process. In August last year, the RBI had tightened norms for digital lending to prevent charging of exorbitant interest rates by certain entities and also check unethical loan recovery practices. Under the new norms, all loan disbursals and repayments are required to be executed only between the bank accounts of borrower and the regulated entities (like banks and NBFCs) without any pass-through/ pool account of the Lending Service Providers (LSPs).

Uniform Civil Code, NRC, freebies in BJP's K'taka poll manifesto

Uniform Civil Code, NRC, freebies in BJP's K'taka poll manifesto

Rediff.com1 May 2023

It also promised to launch the 'Poshane' scheme through which every BPL household will be provided with half litre 'Nandini' milk every day and five kg 'Shri Anna - siri dhanya' through monthly ration kits.

On day of Musk's Twitter takeover, govt amends social media grievance rules

On day of Musk's Twitter takeover, govt amends social media grievance rules

Rediff.com28 Oct 2022

The government on Friday tweaked IT rules to pave the way for setting up of grievance appellate panels, which will settle issues that users may have against the way social media platforms initially addressed their complaints regarding content and other matters.

Parliament nod for data protection bill, to come into force in 10 months

Parliament nod for data protection bill, to come into force in 10 months

Rediff.com9 Aug 2023

The Rajya Sabha on Wednesday passed the Digital Personal Data Protection Bill 2023 by voice vote following a walkout by opposition members over the Manipur issue.

Twitter website displays J-K, Ladakh as separate country

Twitter website displays J-K, Ladakh as separate country

Rediff.com28 Jun 2021

This is the second time Twitter has misrepresented India's map. Earlier it had shown Leh as part of China.

Kashmiri migrant employees will be posted in secure locations by June 6

Kashmiri migrant employees will be posted in secure locations by June 6

Rediff.com1 Jun 2022

In view of increased threat perception, the Jammu and Kashmir administration on Wednesday decided to immediately post Kashmiri migrants employed under prime minister's special package and other employees belonging to the Jammu division in "secured locations'' in the Valley by June 6, officials sources said.

WhatsApp bans over 23.28 lakh Indian accounts in August

WhatsApp bans over 23.28 lakh Indian accounts in August

Rediff.com1 Oct 2022

Over 23.87 lakh Indian accounts were banned by WhatsApp in July.