The Nifty IT index hit a more than nine-month low, trading at its weakest level since April 17, 2025.
'The impact will be minimal and it will only increase compliance cost on consent, data flows, localisation timelines, internal audits, data mapping, and new tooling.'
'Companies will need to revisit compensation structures, contracts, staffing models, and human resources system.'
AI will erase outsourcing jobs, redefine skills and disrupt global giants within five years, predicts Vinod Khosla. The IT legend urges young people to become generalists: Adaptable thinkers who can learn quickly, connect dots across disciplines and shift careers as technologies evolve.
Fresher hiring grew by 8 per cent driven by non-IT services oil and gas, real estate, and education sectors.
'There is a shift in what customers are thinking about in the long term and better planned structures are going to emerge as winners.'
French information technology (IT) and consulting services major Capgemini on Monday said it would acquire Mumbai-headquartered WNS for $3.3 billion in cash. This could be one of the largest merger & acquisition deals in the IT services and business process management sector.
A 28-year-old woman working with a business process outsourcing (BPO) company in Pune died after her male colleague allegedly attacked her with a sharp weapon on Tuesday evening, police said.
Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI.
'The choice is clear: We either embrace this transformation and cement our global leadership, or hesitate, lose ground, and fade into irrelevance.'
The video of the incident which happened in Whitefield on Tuesday evening went viral on social media platforms.
'GenAI has democratised the AI conversation. I do not know of a single client who is not interested in that conversation.'
Wipro is in the news, again. The information technology (IT) services company has mandated freshers, who had opted for a lower salary package of Rs 3.5 lakh per annum, instead of Rs 6.5 lakh per annum, clear a new training module titled Project Readiness Program (PRP) and score at least 60 per cent or stand terminated. Wipro is not the only company to have implemented such a programme.
As the world celebrated International Day of Persons with Disabilities (PwD) on December 3, corporate India has kept up with efforts to make workplaces more inclusive and accessible. Organisations across sectors are taking initiatives such as equipping offices with practical work tools like Braille-friendly and voice-enabled lifts and screen readers. While inclusion has gained pace, only 11.3 per cent (or 3.4 million out of 30 million) Indians with disabilities have jobs.
To tap the domestic market, the country's second-largest information technology company set up a separate unit within its BPO arm in 2009.
The Philippines has become the BPO capital of the world, overtaking India as the number one player in the global business outsourcing market.
This is the company's first business process outsourcing centre in the South-East Asia and the latest addition to the company's Global Network Delivery Model, Tata Consultancy Services said in a filing to the Bombay Stock Exchange.
The government recently unveiled its ambitious rural business process outsourcing Policy, unveiling an incentive-based approach to encourage establishment of BPOs in rural areas.
There is growing demand for multi-country shared services and BPO services within Asia-Pacific.
The year 2009, was one of the worst years in terms of job market as terms such as 'layoffs', 'pink-slips', 'right sizing' became hot topics in household discussions.
Here's what you need to know about the industry to chart a successful long-term career.
The new rules are aimed at providing a strong impetus to the industry and positioning India as one of the most competitive IT jurisdictions in the world.
He also said automation, machine-learning, artificial intelligence and bots are happening, both in the software and business process outsourcing sector
At present most HR shops in India are either captive, which are shared service centres or they are global service providers like EDP and Exult who have set up shop in India.
Modi govt to enhance its 2015 spend on technology, says Gartner.
Wipro is planning to recruit 9,000 infotech professionals this year to meet manpower needs of its computer software services and business process outsourcing activities.\n\n\n\n
Jobs in HR, administration and recruitment have seen a substantial rise as per Monster data with a 42% growth in job posting activity.
Appointing Neemuchwala is seen as a big shift for Wipro.
With iYogi's 'Digital Services Cloud', telecom companies, original equipment manufacturer, technology retailers and business process outsourcing companies can address new opportunities and generate revenue, while enhancing customer experience and reducing costs.
India's largest information technology (IT) services provider, TCS, is setting up a greenfield business process outsourcing (BPO) centre in Ahmedabad that can house 2,000 people.
Recruiters have started evaluating candidates based on their social networking profile.
The recent ruling by the Authority of Advance Rulings making back-office services provided by a company to global firms taxable under GST, has sent shockwaves through the information technology and business process outsourcing industry.
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