E-commerce startup Dukaan has replaced 90 per cent of its customer support team with an artificial intelligence (AI) chatbot, founder and CEO Suumit Shah informed on Tuesday. Attributing the decision to prioritising profitability, he said customer support costs reduced by 85 per cent while resolution time went down from over two hours to three minutes. "We had to lay off 90 per cent of our support team because of this AI chatbot. Tough? Yes. Necessary? Absolutely," Shah tweeted.
Aptech managing director and CEO Anil Pant died on Tuesday, the company informed in a regulatory filing. "The company regrets to inform about the sad demise of Dr. Anil Pant, Managing Director and CEO of the company on Tuesday, August 15, 2023. Dr. Pant's contribution and energy will be missed by the company. "All the directors and employees of the company convey their deepest condolences to his family," Aptech Limited said in the filing.
'He was a practical person who ensured that he thought about the common man, animals, the fact that they have a life and they have to be respected.'
She has mastered the art of chic dressing; be it sultry moments by the seaside or vacays in the hills.
Quiet hiring allows employees to expand their skill sets, making them more versatile and valuable to the organisation, says Sonica Aron, founder of the HR consultancy firm, Marching Sheep.
"In 21st century India, there is no place for corruption. Corruption slows down growth and takes a toll on the dreams of the poor, neo-middle class and middle class," he wrote in an article posted on Linkedin.com.
rediffGURU Nayagam PP counsels students on how to pick the right course and career.
The charred remains were on Friday identified as those of three family members: 51-year-old Rajiv Warikoo; his wife, 47-year-old Shilpa Kotha; and their 16-year-old daughter, Mahek Warikoo.
Fresh meat and seafood delivery unicorn Licious is intensifying its talent acquisition endeavours as it pursues profitability and readies for an initial public offering (IPO) within the next 24 months. Delightful Gourmet, Licious' parent company, has named 39-year-old Karishma Gupta as its new chief financial officer (CFO). Her appointment aligns with Licious' drive for profitable growth through an omnichannel strategy.
NMDC, the country's largest iron-ore miner, posted a consolidated revenue in the January-March quarter of FY24. This was in line with estimates at Rs 6,500 crore, which was up 11 per cent year-on-year (Y-o-Y), and a 20 per cent quarter-on-quarter (Q-o-Q) rise on the back of realisations. Iron-ore production was 13.3 million tonnes (down 6 per cent and up 8 per cent Q-o-Q), while the sales stood at 12.5 MT (up 1 per cent Y-o-Y and up 10 per cent Q-o-Q).
Justice Sanjeev Narula asked the proprietors of Moti Mahal to submit an affidavit, affirming their effort to distance themselves from the statement in articles that have been published.
A part-time job will not only support you financially but also help you learn skills that will help you grow in your career.
Its 11MFY24 production is around 40.2 mt. In FY25, it could hit 50 mt and it may reach 55 mt by FY26. The PSU has capex plans for multiple projects, which should improve the product mix and augment capacity to 100 mt for FY30.
Sameer Kamath, a US citizen, was found dead in the woods on February 5 at approximately 5pm in NICHES Land Trust - Crow's Grove in Williamsport, Indiana.
Pepperfry co-founder and CEO Ambareesh Murty passed away in Leh due to cardiac arrest, company co-founder and COO Ashish Shah said on Tuesday. Murty, 51 years, was also an angel investor. He recently announced completing 12 years at Pepperfry on his LinkedIn post.
The fresh meat and seafood delivery startup Licious plans to set up 500 stores nationwide within the next five years as part of an omnichannel strategy. The aim is to attract new users in the offline channel and encourage them to transact online as well. The move would also help the company in its efforts to achieve profitability and go for an initial public offering (IPO) in the next 24 months, according to the sources.
Bots don't suffer from the same nervousness that real matches do. This makes every conversation with a bot almost flawless and smooth, alerts rediffGURU Ravi Mittal.
Cheistha Kochhar, 33, was a Doctoral Candidate studying behavioural research since she moved to London from Gurugram, Haryana, last year.
Trinamool Congress is the second highest recipient of political donations through electoral bonds.
Meta's director and head of partnerships in India Manish Chopra has quit the company. He joined the social media giant in January 2019. Chopra took to LinkedIn to announce his departure. However, he will help in the transition over the next few weeks. "The recent months have been trying times for everyone in so many ways.
'For experienced and risk-taking investors, now may be the time to go all in.' 'By 'experienced and risk-taking', I refer to those who remained net buyers in equities during the early stages of the 2020 pandemic.' 'On the other hand, those who exited the markets during the pandemic may go the SIP way.'
'We emphasise the importance of not basing investment decisions solely on electoral outcomes.' 'Instead, focusing on investing in high-quality businesses capable of prospering regardless of the political landscape is paramount.'
RediffGURUS Ashwini Dasgupta, Anu Krishna, Dr Karthiyayini Mahadevan and Jinal Mehta answer queries from Rediff readers.
With the third and final round of layoffs implemented by Facebook's parent company Meta Platforms, Inc. in process globally, India, too, has seen its impact, with some senior executives being asked to leave. Some of the executives to have been impacted are Avinash Pant, India's director of marketing; Saket Jha Sourabh, director and head of media partnerships; and Amrita Mukherjee, one of the directors on the legal team. An email sent to the company did not elicit any comment on the development until the time of going to press.
Setbacks and success are both a part of your professional journey. After all, the greatest success stories often begin with a healthy dose of overcoming adversity. Use this experience to fuel your ambition and keep your eyes firmly set on achieving your career goals, asserts Sonica Aron, founder of the HR consultancy firm, Marching Sheep.
A retired Indian colonel working with the United Nations was killed in Gaza when the vehicle he was travelling in came under attack in strife-torn Rafah, the 'first international' casualty for the world body since the start of the Israel-Hamas conflict.
The Bengaluru-based quick-commerce application (app) Zepto is making big strides. According to Sensor Tower data, it surpassed JioMart in November, securing the second position among grocery apps in terms of monthly usage. This shift, identified by BofA Global Research, closely monitoring key segments of the app business, has pushed JioMart to third place in the grocery space.
Indian Institute of Management Bangalore is offering special digital courses taught by their professors.
The Centre has notified new norms for the appointment of directors of Indian Institutes of Management (IIMs), making it mandatory for applicants to have first class degrees in both Bachelor's and Master's, along with a PhD or equivalent from a reputed institute.
'And here I was, walking as a showstopper. I couldn't have imagined a more beautiful gift.'
NMDC reported a strong standalone revenue at Rs 5,410 crore, rising 45 per cent year-on-year (Y-o-Y) and 35 per cent quarter-on-quarter (Q-o-q) in line with consensus. Iron ore sales at about 11.4 million tonnes (MT) grew 18.9 per cent Y-o-Y (19 per cent Q-o-Q). Realisation stood at Rs 4,679 per tonne, higher by 22 per cent Y-o-Y (12.9 per cent Q-o-Q).
Any candidate who can present a compelling resume is quite likely to outshine others who are in line for the same job, says Raj Tanwar, HR head, Advantage Club, a global employee engagement platform.
'Investors with higher risk appetite and longer horizon (more than one year) can invest in longer-duration funds like corporate bond funds, long-duration funds and gilt funds for maximum gain.'
Suchana Seth, the CEO of an AI start-up arrested for allegedly killing her four-year-old son, was quiet throughout her journey from Goa to Karnataka in a taxi, said the driver of the vehicle on Friday.
India's hiring rate has recovered moderately from 10 per cent in April to 35 per cent in May 2021, but the aftermath of the second COVID-19 wave has left professionals in India increasingly vulnerable to the economic uncertainty, as per LinkedIn data. India's hiring rate on LinkedIn dropped from 50 per cent in March 2021 to 10 per cent in April 2021. The hiring rate witnessed a modest revival to 35 per cent in May 2021, as localised curfews gradually lifted and economic activity partially resumed.
Data science isn't just about acquiring skills; it's also about comprehending the business context in which data science is applied.
Meet the youngsters who rule India's social media.
Two empty bottles of a cough syrup were found in a Goa apartment, where a start-up CEO allegedly killed her minor son, indicating she may have given a heavy dose of the medicine to him in signs of a premeditated murder, even as she was subjected to psychological test to assess her mental state and help find the motive for the gruesome crime, the police said on Wednesday.
Durga Puja celebrations cannot be complete without serving this traditional Bengali mutton dish.
WhatsApp Pay India Vinay Choletti has resigned just after four months he was elevated to the position, according to his details on a professional social media platform. Choletti's resignation is the fourth high-profile exit in about one and half months from Meta in India after its country head Ajit Mohan stepped down in November. After Mohan, WhatsApp India head Abhijit Bose and Meta India Public Policy Head Rajiv Aggarwal also resigned from the company last month.
