The Supreme Court has appointed its former judge Hrishikesh Roy to act as ombudsman of the Bihar Cricket Association.
The Cricket Association of Pondicherry (CAP) has suspended three first-class cricketers following allegations of assaulting the U-19 state team coach. The players face serious charges and are barred from all CAP facilities and tournaments pending court clearance.
'Many policyholders do not understand that non-medical expenses, cosmetic treatments, and certain other procedures are not covered by health insurance policies.'
Recent controversies at major IT firms like TCS and Infosys have highlighted a persistent gap between workplace conduct policies and their implementation in corporate India. While companies assert zero tolerance for harassment and discrimination, employees and experts point to uneven enforcement and the need to embed ethical behaviour into organisational culture.
Recent controversies at major IT firms like TCS and Infosys have highlighted a persistent gap between workplace conduct policies and their implementation in corporate India. While companies assert zero tolerance for harassment and discrimination, employees and experts point to uneven enforcement and the need to embed ethical behaviour into organisational culture.
The Reserve Bank of India (RBI) has unveiled draft norms for branch authorisation and business correspondents (BCs), introducing a two-tiered classification for BCs and redefining 'banking outlets' to include BC-Banking Outlets (BC-BOs), aiming to expand formal banking presence, particularly in rural areas.
A police assistant sub-inspector in Khargone district, Madhya Pradesh, was arrested by Lokayukta officials for accepting a bribe of Rs 7,000. The officer had allegedly demanded money to settle a case.
The Supreme Court has stayed a portion of a Delhi High Court order related to the Lokpal's investigation into Trinamool Congress MP Mahua Moitra in the alleged cash-for-query scam.
A consumer commission in Nagpur, Maharashtra, has penalised Axis Bank for deficiency in service, ordering a refund and compensation to a customer over a failed ATM transaction from 2018.
The Insurance Regulatory & Development Authority of India (Irdai) on Wednesday proposed setting up an internal insurance ombudsman for insurance companies -- except reinsurers-- with over three years of operation, to address unresolved complaints. The ombudsman will have power to hear complaints for claims up to Rs 50 lakhs.
The Lokpal, India's anti-corruption ombudsman, has been allocated Rs 30 crore in the Union Budget 2026-27. The Central Vigilance Commission (CVC) has been allocated Rs 54.56 crore.
As the government moves to revamp India's securities legislation, unifying three different laws into the Securities Markets Code (SMC), regulatory experts and market insiders have raised concerns on potential funding challenges for the stock market regulator.
'By quick, fast, and just awards, the insurance ombudsman can bring the trust of the policyholders in the insurance system and insurance as a product and create a positive impact on the entire industry.'
Ask rediffGURU Naveenn Kummar your insurance mutual fund and personal finance-related questions.
Ask rediffGURU Naveenn Kummar your insurance mutual fund and personal finance-related questions.
Sanjay Malhotra has made structural changes to banking regulation to bring down costs and increase efficiency. Plus, he kicked off a benign interest regime. But there are challenges ahead.
'The ministry may like to consider setting up an ombudsman similar to electricity ombudsman and insurance ombudsman, to ensure a time-bound resolution of consumer issues within the airline sector.'
The Lokpal, India's anti-corruption ombudsman, has issued a tender for the procurement of seven BMW 3 Series 330Li cars, estimated to cost around Rs 5 crore.
Speculation of Tendulkar being next BCCI Prez unfounded, says India legend's management firm
To handle the sudden loss of cashless facility, patients should maintain an emergency fund or a short-term credit line to manage all or part of hospitalisation costs.
If cashless services are suspended, AHPI said, its member hospitals will continue to treat Star Health policyholders, but patients will have to pay upfront and later seek reimbursements directly from the insurer.
Bengaluru Stampede: BCCI Ombudsman instructs RCB, KSCA to file written submissions
File a written complaint with the bank's grievance redressal officer and secure an acknowledgement.
In a circular dated June 5, it said the Lokpal did not have the power to review its orders while noting "increasing instances of complainants desirous of a reconsideration of the verdict given by it".
Former India captain Mohammed Azharuddin plans to approach the Telangana High Court to challenge the Hyderabad Cricket Association (HCA) Ombudsman's order to remove his name from the North Stand at the Rajiv Gandhi International Stadium.
'The kind of reach it has with so many bank branches even in the remotest part of the country, it is one channel which will play a very important role in vision of insurance for all.'
BCCI Apex Council to discuss norms for IPL victory celebrations after Bengaluru stampede
The tax department has created many circular traps -- flawed reporting formats, penalties for those who point out the flaws, and faceless assessors with no accountability. The result: Millions of taxpayers face needless harassment and procedural dead ends, highlights Harsh Roongta.
In 2023-2024, 95 scheduled commercial banks received over 10 million complaints from their customers. The process of KYC at many banks has become 'HYC' -- harass your customer, points out Tamal Bandyopadhyay.
The Reserve Bank on Thursday affirmed its commitment to continue with its supervisory measures aimed at early identification of risks and vulnerabilities. The central bank would also focus on enhancing cyber resilience and capabilities of Supervised Entities (SEs) by implementing the recommendations of the inter-regulatory Working Group, which has uniform baseline cybersecurity guidelines for financial entities, it said in its annual report.
'AI analyses body language, etiquette, and communication skills, providing an in-depth performance matrix and a ranking system to help employees identify areas of improvement.'
Health insurance claims are often denied due to exclusions in policy terms. Buyers frequently overlook the fine print or misinterpret clauses.
The BCCI Ombudsman has banned Gurmeet Singh Bhamrah, former co-owner of a Mumbai T20 League franchise, for making a corrupt approach to city players Dhawal Kulkarni and Bhavin Thakkar during the 2019 edition of the event. The ban, which could be anything between five years to a life ban, was imposed based on a report from the BCCI's Anti Corruption Unit (ACU). The order states that Bhamrah, through an intermediary, offered money and other benefits to Thakkar in exchange for underperforming in matches.
'In this age of competition, we will not survive long if we do not provide quality service to our consumers'
Sharma had resigned on Saturday from his post, citing his inability to continue amidst 'various pulls and pressures', though without taking any name.
RBI Deputy Governor Swaminathan J has asked banks to follow KYC guidelines with both "precision and empathy", failing which regulatory actions will be taken against them by the central bank. Addressing a Conference of Directors of Private Sector Banks here on Monday, the Deputy Governor also expressed concern that in many cases, customer grievance mechanisms, including the Internal Ombudsman structure, are treated more as a formality than as a robust, effective resource.
The Ombudsman, who is also the BCCI's ad-hoc Ethics Officer, made it clear that for the matter to reach its logical conclusion, the duo needs to depose.
Former Supreme Court judge D K Jain will continue as BCCI's ethics officer and ombudsman after getting a one-year extension. Jain was appointed by the Supreme Court in February 2019 as BCCI's first ever ombudsman. He was later given the additional role of ethics officer.
Who is an Ombudsman? Ombudsmen are appointed basically to address public grievances. You can learn more about Ombudsmen, by talking to the officials of the company with whom you have a grievance.
The Supreme Court of India will examine the jurisdiction of the Lokpal, India's anti-corruption ombudsman, in entertaining complaints against sitting high court judges. The court is considering a suo motu proceeding initiated over the Lokpal's January 27 order on the issue. The case involves two complaints filed against a sitting additional judge of a high court, alleging that he influenced a judge of the subordinate judiciary and a judge of the same high court set to deal with a suit filed against the complainant by a private company.
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