'Just because a girl accuses someone of sexual harassment it does not mean that person should be held guilty.''A man must be given a fair chance.''Even if he is able to clear his name in the case,......
An IT firm executive, who was suspended temporarily over allegations of sexual harassment at workplace, was found dead at his home here, with the police registering a case against some of the......
Eminent economist Raghuram Rajan has said free speech suffered a "grievous blow" in India with the resignations of Pratap Bhanu Mehta and Arvind Subramanian from the Ashoka University and that the......
A Molotov cocktail of lies, abuse and bigotry is blowing up social media, discovers Arundhuti Dasgupta, Neha Alawadhi and Romita Majumdar.Illustrations: Uttam Ghosh/Rediff.com Her nightmare never......
Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI.......
'AI is not a new thing for us. We started our AI journey in 2015.' Photograph: Kind courtesy Mohammad Usman/Pixabay Genpact is sharpening its focus on generative artificial intelligence (GenAI).......
In a bid to give a fillip to diverse and sustainable sourcing, Hindustan Unilever (HUL) and Genpact have launched Be.Seen — a program to help scale businesses owned by minority and......
BPO firm Genpact on Monday said it is looking for acquisitions in India and other markets across various verticals but the plans could face hurdles if pricing goes up in the near future. "We are......
Genpact, India's largest business process outsourcingfirm, acquired GE Money's delivery center in Guatemala City. The newly-acquired facility is Genpact's first in Guatemala and will extend its......