News for 'customer-care'

Now, Indian BPO workers face backlash calls

Now, Indian BPO workers face backlash calls

Rediff.com14 Jun 2004

Jahnavi Kaushik, a customer care executive with a BPO, was shocked when an overseas caller abused her and blamed India for his pink slip. As the controversy on outsourcing snowballs, the BPO industry in India has started facing backlash calls.

Revealed! Why your motor insurance claim was rejected

Revealed! Why your motor insurance claim was rejected

Rediff.com13 Sep 2019

You must initiate the claim process within 7 days of the damage. The more time you take to get the vehicle to a service centre, higher the chances of your claim getting rejected.

Ebookers to ride on call centre boom

Ebookers to ride on call centre boom

Rediff.com21 Jul 2003

PIO entrepreneur to bring smart glasses to India

PIO entrepreneur to bring smart glasses to India

Rediff.com4 Mar 2019

OXSIGHT, founded in 2016 to create wearable technology devices based on how the brain manages visual information, began conducting trials in India two years ago in partnership with leading eye hospitals and clinics.

New Jersey Senate passes bill to ban firms from mo

New Jersey Senate passes bill to ban firms from mo

Rediff.com24 Dec 2002

New Jersey Senate in US has approved a bill to ban companies, which take government contracts, to move their call centres abroad for cheap labour

Step aside, Siri & Alexa: Liv.Ai understands Indians

Step aside, Siri & Alexa: Liv.Ai understands Indians

Rediff.com6 Sep 2017

Liv.Ai makes speech recognition software that allows people to transact in their native languages.

Mi 4i: A smartphone designed for Indians

Mi 4i: A smartphone designed for Indians

Rediff.com30 Apr 2015

The biggest attractions of the phone are the Sunlight Display and virtual IVR.

Samsung unveils Galaxy S7 in India for Rs 48,900

Samsung unveils Galaxy S7 in India for Rs 48,900

Rediff.com8 Mar 2016

India is an important market for handset makers.

ATM woes: 'I got my card back after 30 minutes'

ATM woes: 'I got my card back after 30 minutes'

Rediff.com25 Jun 2016

Rediff reader Shan Anbu, 42, tells us how his card got stuck in the ATM due to lack of backup power facility.

GRE opens toll-free support center for Indian test takers

GRE opens toll-free support center for Indian test takers

Rediff.com12 Jul 2013

Graduate Record Examination aspirants from India can access 000-800-100-4072 toll free Monday to Friday between 9 am and 5 pm IST.

RJio needs 75-80 mn users in 2-3 years to break even: Analysts

RJio needs 75-80 mn users in 2-3 years to break even: Analysts

Rediff.com2 Sep 2016

The company is targeting 100 million subscribers in shortest possible time, RIL Chairman Mukesh Ambani said

Sports Shorts: Thapa in Asian C'ships quarters

Sports Shorts: Thapa in Asian C'ships quarters

Rediff.com20 Apr 2019

A summary of sports events and persons who made news on Saturday

Own a fancy car? Tips to protect your car

Own a fancy car? Tips to protect your car

Rediff.com10 Jul 2018

Owners of high-end vehicles should explore more options such as engine protection, invoice cover and plans that cover accessories, says Animesh Das.

Nokia returns to gadgets business; launches Android tablet

Nokia returns to gadgets business; launches Android tablet

Rediff.com18 Nov 2014

Within a year of selling its handset and services business to Microsoft, Nokia has again entered the mobile devices segment by unveiling a new tablet N1 in partnership with Taiwanese company Foxconn.

ATM woes: 'I was left stranded'

ATM woes: 'I was left stranded'

Rediff.com28 Jun 2016

A reader shares a bad experience he had at an ATM. You can share yours too!

How Tata Motors turned around its passenger vehicle biz

How Tata Motors turned around its passenger vehicle biz

Rediff.com20 Aug 2018

The new obsession on cost control is powered by the company's 'GEAR' (Generate idea, evaluate, action and realise the idea) programme.

Paytm alleges 15 customers cheated it, CBI registers FIR

Paytm alleges 15 customers cheated it, CBI registers FIR

Rediff.com16 Dec 2016

The complaint from the Manager Legal M Sivakumar claimed that the company makes payment for defective products received by a customer and also arranges a reverse pickup of the damaged product which is sent to the merchant.

Mahindra's premium bike Mojo 300cc to hit the roads soon

Mahindra's premium bike Mojo 300cc to hit the roads soon

Rediff.com6 Oct 2014

Mahindra Mojo would rival the likes of Kawasaki Ninja 300R, the Honda CBR250R and the KTM Duke 390 by March 2015

How India will create 11 lakh jobs in six months

How India will create 11 lakh jobs in six months

Rediff.com30 May 2019

Rituparna Chakraborty, co-founder and EVP, TeamLease Services explains which sectors will contribute to India's growth story.

Cash crunch: Deposits drop, money movement totters

Cash crunch: Deposits drop, money movement totters

Rediff.com19 Apr 2018

Many PSBs are in the process of rationalisation of ATMs

10 safety tips for home loan borrowers

10 safety tips for home loan borrowers

Rediff.com4 Dec 2015

Yes, you need to be safe when dealing with third party agents who act as intermediaries between you and the lending institutes.

REVEALED! How Vistara plans to take on the skies

REVEALED! How Vistara plans to take on the skies

Rediff.com23 Dec 2014

'India is a high-cost market but that is man-made. The government can change that with a stroke of the pen.'

What's a non-veg joke?

What's a non-veg joke?

Rediff.com28 Sep 2016

Say goodbye to these 10 Indianisms.

How to claim insurance on a stolen car

How to claim insurance on a stolen car

Rediff.com16 Jan 2017

Don't panic if your car is stolen because your insurer is liable to pay the full amount as compensation, but you need to keep in mind that your claim should be genuine because most of the insurers try to avoid such claims, says Harjot Singh Narula

One nation, one number: Full mobile number portability is here

One nation, one number: Full mobile number portability is here

Rediff.com3 Jul 2015

Currently, MNP is only available within a state/circle.

How Delhi is battling with toxic smog

How Delhi is battling with toxic smog

Rediff.com9 Nov 2017

Firms are offering employees flexi hours; demand for air purifiers, masks have skyrocketed.

Now, avoid those long check-out queues

Now, avoid those long check-out queues

Rediff.com13 Apr 2017

Companies are innovating with tech tools to ensure that you spend less time at the cash counter.

Start-ups lean on temporary jobs to sail through tough times

Start-ups lean on temporary jobs to sail through tough times

Rediff.com30 Jul 2016

With future prospects being difficult to predict, hiring for a short period is proving to be cost-effective

How to buy the best health insurance

How to buy the best health insurance

Rediff.com19 Feb 2018

Health insurance expert Anil Rego in an online chat with readers answers health insurance queries.

ATM woes: 'I still haven't received the money'

ATM woes: 'I still haven't received the money'

Rediff.com20 Jun 2016

Readers share their bitter-sweet experiences at the ATM.

Five tips to bear in mind before approaching a consumer court

Five tips to bear in mind before approaching a consumer court

Rediff.com6 Jun 2014

Without proper files, approaching the court isn't quite helpful.

Why Emami is taking the 'direct' route

Why Emami is taking the 'direct' route

Rediff.com2 May 2017

Reducing dependence on wholesalers will give the company better control over its inventory, besides offering greater visibility to new brands, reports Avishek Rakshit.

How safe are your mobile wallets?

How safe are your mobile wallets?

Rediff.com26 Dec 2016

It is suggested that you get your SIM locked with which the wallet account is mapped.

Review: De Niro and Hathaway hit all the right notes in The Intern

Review: De Niro and Hathaway hit all the right notes in The Intern

Rediff.com25 Sep 2015

The Intern is an easy, breezy office space confection that makes for a lighthearted viewing, feels Sukanya Verma.

7 more reasons why your credit card could be declined

7 more reasons why your credit card could be declined

Rediff.com3 Feb 2015

If you ever face a situation where your card transaction is declined, it is advisable to call your bank and check with them for the cause. In most cases, unless it's a fraudulent issue, the problems will be resolved on the phone.

How scammers cheat online shoppers

How scammers cheat online shoppers

Rediff.com9 Jun 2017

Be cautious when purchasing from little-known Web sites.

Tempting online offers? Beware of the fine print

Tempting online offers? Beware of the fine print

Rediff.com27 Jan 2015

Buying on the internet is the future but be wary of the fine print and make sure you get a genuine product.