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Police rescue 4 abducted BPO managers in Bengaluru; cop among 8 held

The police have rescued four manager-level employees of a city-based BPO firm who were allegedly abducted by a gang of eight persons posing as cops, and have nabbed the accused, which includes a...

How A Sanitation Worker Became A Celebrity

S Padma, a street cleaner in Chennai, found a box full of gold worth more than Rs 45 lakh and returned it. 'I have been sweeping the streets of Chennai for 21 years. Nobody in the street knew me. I...

'How Do Students Get 100% In Exams?'

'Because the same stupid questions are repeated year after year when an exam should provoke the students to think and not ask repetitive questions.''So, what do coaching institutes do? They teach...

Pune man stabs female colleague to death in office parking lot

A 28-year-old woman working with a business process outsourcing (BPO) company in Pune died after her male colleague allegedly attacked her with a sharp weapon on Tuesday evening, police said....

'India Has Missed Every Bus'

'We don't know which bus is coming next. I know for sure whatever bus comes next, it will miss that too.' Illustration: Uttam Ghosh/Rediff.com 'I think India has a huge employment and...

India's BPO Industry Gets AI Makeover

Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI....

AI and trade deals are driving India's services exports

India’s computer services exports have risen 30 per cent since the advent of ChatGPT in November 2022, even as overall services exports have plateaued, World Bank’s South Asia Chief Economist...

$282 Billion Indian IT Industry In US Right Wing's Cross Hairs

The US remains the largest market for IT outsourcing, and for Indian giants TCS, Infosys and Wipro, it contributes around 40 per cent of their top line. IMAGE: US President Donald J Trump speaks...

Capgemini to buy WNS for $3.3 bn in AI boost

French information technology (IT) and consulting services major Capgemini on Monday said it would acquire Mumbai-headquartered WNS for $3.3 billion in cash. Photograph: Stephane Mahe/Reuters...

India's job market sees 41% growth in Feb

India's job market continued its upward momentum in February, witnessing 41 per cent year-on-year growth mainly driven by freshers hiring, a report said on Thursday. Illustration: Dominic...