High attrition, poor infrastructure and lack of data protection laws could derail India's booming outsourcing industry, the CEO of Indian software giant Infosys Technologies said on Wednesday.
Globalisation of services has created trade surplus in IT services of the United States from $2.1 billion in 1995 to $4.2 billion in 2002, according to a US think-tank Cato.\n\n
Contrary to popular belief that outsourcing of jobs from United States would effect its economy, major trade groups believe that outsourcing to countries like India and China is the only way to save jobs in America against international competition.
Commerce Minister Arun Jaitlet said on Monday that India had been successful in getting outsourced business from abroad including the US because of its competitive edge and by virtue of being a low cost economy.
As the debate on outsourcing dominates the presidential election campaign in the United States, a leading economist has termed Democratic nominee John Kerry's opposition to American companies moving jobs overseas as faulty economics.
US official says India must resort to greater liberalisation so that US investors have as many opportunities here as Indians have in the US.
BPO revenues in India is likely to touch Rs 8500 crores according to a survey by CyberMedia's Dataquest.
A survey has revealed that Asia Pacific outsourcing market has grown substantially in 2007.
Business process outsourcing firm WNS (Holdings) Ltd has informed the US Securities Exchange Commission that it has exercised the call option given by Aviva Global Services to extend the date for transfer of the project and operations of its Pune facility to Aviva from January 1, 2008 to April 1, 2008.
Job crisis in US should be blamed on changing technology and not on outsourcing, said an economist.
Officials in the government, however, said India could only lodge a protest and not take legal action against the US.
Having lost a $15 million contract in Indiana state, Tata Consultancy Services has said the increasing backlash against outsourcing in the United States was becoming a matter of concern.
With thousands of service jobs moving to countries like India, a new multi-million insurance market is emerging as companies seek to protect their overseas outsourcing investments from unforeseen troubles.
A $15.2-million contract between a subsidiary of India-based Tata Consultancy Services and an American state agency has been cancelled, falling victim to politics in view of elections in the US next year.
The biggest challenge facing the BPO industry today is addressing the data security and privacy governance of their clients, but most Indian companies have already embraced the processes required to deliver secure outsourcing services, according to a survey.
The prime minister said the country would give befitting response to every terrorist.
GE Capital International Services, a wholly-owned subsidiary of General Electric Company, USA, announced the launch of its latest IT-enabled services facility in Hyderabad on Wednesday.
Electronic Data Systems, a global services provider company, has set up its business process services centre in Mumbai with an initial capital investment of $12 million even as the entity plans to triple its Indian workforce.
US Congressman Jay Inslee on Wednesday downplayed India's apprehension over the introduction of a certain bill proposing to curtail outsourcing to India.
Pavan Vaish, one of the co-founders and the chief executive officer of IBM Daksh, has announced that he will leave IBM by the end of February. IBM announced it had completed the integration of IBM Daksh and its business process outsourcing (BPO) operations would be rebranded as IBM Global Process Services.
India's leading software company, Wipro Limited, on Wednesday said it was looking at setting up an offshore business process outsourcing centre in one of the Asia-Pacific countries.
Nasscom, the information technology and BPO industry body, on Monday favoured a flexible work atmosphere for women engaged in raising their family to curb dropout rates and boost their numbers in mid-level and senior management positions in companies.
Sensing the high stress levels among employees that lead to lower productivity and higher attrition rates
With life returning to normalcy gradually, hiring activities grew 24 per cent in September as compared to the previous month mostly driven by pharmaceutical and education sectors, according to a report. At 1,755 job postings, there was an improvement of 24 per cent in hiring activities last month compared to August with 1,413 listings, according to the Naukri JobSpeak Index for September 2020
Infosys Technologies has announced that it has kicked off a buyback plan for a certain section of employees who have shares of the erstwhile Progeon, now Infosys BPO.
An interview with Dilip R Vellodi, chairman and chief executive officer, Sutherland Global Services.
The kind of hiring MNCs are doing in India makes it clear call centre operations are no longer the only thing on their minds.
