Meet another hot hunk shortlisted to walk the ramp for Lakme Fashion Week next month.
WNS is recruiting Customer Service Associates and Trainee Customer Service Associates.
Convergys India Services is recruiting Customer Care and Technical Support Officers.
Government has no plans to appoint a regulator for overseeing labour conditions in BPO companies, Labour Minister Oscar Fernandes said on Wednesday. "Since labour laws are already applicable to BPOs and are regulated accordingly, the Ministry of Labour and Employment has no proposal to appoint a regulator for BPO companies," he said in a written reply to a question in Rajya Sabha.
Eicher Motors Ltd on Thursday forayed into engineering services outsourcing with the acquisition of US-based company Design Intent Engineering and said it expected the new business to contribute $100 million in the next four years.
Headstrong buy the biggest deal in Indian BPO space
Nasscom announced on Tuesday that it will soon introduce a `best practices' policy framework to streamline and standardise processes in the information technology-related services and business process outsourcing (ITeS-BPO) industry.
US President-elect Barack Obama is a solid supporter of the growing Indo-US strategic partnership and backs the landmark bilateral nuclear deal, but has strong views about outsourcing of American jobs overseas, a cause of concern for Indian businesses.
The burgeoning outsourcing business in India is not restricted to call centres anymore with data processing units coming up in large numbers but the absence of proper data security and cyber laws is hampering their business prospects, say experts.
Having touched export revenues of $59 billion last year, the industry is estimated to have grown by 19 per cent in this financial year, aggregating revenues worth $76 billion.
Wipro Ltd will be allotted 10-12 acres of land in Coimbatore for setting up a centre for its business process outsourcing division.
So far, all three have launched their own initiatives to train teachers and students in information technology. While Infosys BPO has Project Genesis to train faculty, which in turn teaches students, Wipro recently launched a similar programme called Mission 10x.
A leading Indian outsourcing company, Sutherland has signed a deal with Israeli company to use its voice-over-Internet protocol contact centre solution at its call centres in Mumbai and Chennai.
The resistance to outsourcing of jobs in the US may continue even after the November presidential elections, a representative of the United States' IT industry said in Chennai on Friday.
The rise of the rupee seems to be burning a hole in the employers' pocket as a result of which they intend withdrawing several goodies offered to employees as a cost-cutting measure.
Riding the wave of growing reputation of Indians in the IT sector, many well-placed senior executives of Indian origin have influenced outsourcing-related decisions in India's favour.
Companies engaged in outsourcing, including those based in India, may find their businesses affected as state politicians in the United States, eager to keep jobs at home, are finding more ways to stem the flow of government work overseas.
Officials in the government, however, said India could only lodge a protest and not take legal action against the US.
The controversy in the United States over outsourcing work in India has led to more business for the country from America and elsewhere as it has highlighted its low cost and expertise, media reports said.
The biggest challenge facing the BPO industry today is addressing the data security and privacy governance of their clients, but most Indian companies have already embraced the processes required to deliver secure outsourcing services, according to a survey.
High attrition, poor infrastructure and lack of data protection laws could derail India's booming outsourcing industry, the CEO of Indian software giant Infosys Technologies said on Wednesday.
TCS is setting up a large BPO operation in Varanasi next year, some staff could be absorbed there
BPO revenues in India is likely to touch Rs 8500 crores according to a survey by CyberMedia's Dataquest.
A survey has revealed that Asia Pacific outsourcing market has grown substantially in 2007.
Business process outsourcing firm WNS (Holdings) Ltd has informed the US Securities Exchange Commission that it has exercised the call option given by Aviva Global Services to extend the date for transfer of the project and operations of its Pune facility to Aviva from January 1, 2008 to April 1, 2008.
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