Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI.
IMAGES from Premier League matches played on Sunday.
Images from Saturday's FA Cup quarter-finals.
According to sources, a few hundred have been issued to Indian businessmen, celebrities and brand experts.
American Express on Wednesday launched a new scheme offering its co-branded card to domestic travellers at airports with a commitment to deliver the card the same day for returning passengers.
The Reserve Bank of India (RBI) has issued a restricted banking licence to American Express Bank (Amex) to conduct credit card and travel-related businesses in India.
Riding high on the 40 per cent growth in its cards business, American Express is now eyeing telecom sector, super markets and lifestyle stores for its co-branded cards.
Manchester City have now won only once in 11 games in all competitions.
American Express Bank is open to acquiring Indian banks and mutual funds as part of the efforts to increase its presence in the country.
IMAGES from the Premier League matches played on Wednesday.
Brighton midfielder James Milner, who made his Premier League debut in 2002 at age 16, passed Ryan Giggs into second in all-time league appearances on Monday with 633 matches. He needs 20 more to equal Gareth Barry's record.
The Reserve Bank of India has on Wednesday lifted the ban on new customer acquisition by American Express which was imposed with effect from May 2021 due to non-compliance with local data storage norms. "In view of the satisfactory compliance demonstrated by American Express Banking Corp. with the Reserve Bank of India (RBI) circular dated April 6, 2018, on Storage of Payment System Data, the restrictions imposed, vide order dated April 23, 2021, on onboarding of new domestic customers have been lifted with immediate effect," RBI said. Similar bans were imposed on Diners Club International and Mastercard previously.
Eubanks is into his first Grand Slam quarter-final after beating fifth seed Stefanos Tsitsipas on Monday
The Reserve Bank has restricted American Express Banking Corp and Diners Club International Ltd from on-boarding new domestic customers onto their card networks from May 1 for violating data storage norms. The order will not impact the existing customers of these two entities, the central bank said in a statement on Friday.
Tottenham Hotspur hammered 10-man Aston Villa 4-0 in the Premier League on Sunday thanks to four second-half goals, allowing them to close the gap with their Birmingham rivals to two points in the chase for Champions League football next season.
A summary of Sunday's action in the Premier League.
Manchester City celebrated their Premier League title on Sunday, beating Chelsea 1-0 with an early goal by Julian Alvarez in the team's home finale at a sun-drenched Etihad Stadium.
First it was Citibank which ended its exclusive tie-up with Jet Airways, after 12 years. Now it is the turn of American Express to go airline-agnostic -- despite having a co-branded card with troubled carrier Kingfisher Airlines.
HDFC Bank on Friday announced a marketing alliance with American Express enabling the former to offer American Express Travellers cheques to consumers at over 160 of its branches across 70 cities.
Images from the English Premier League matches played on Sunday
The US regulators on Wednesday fined Citigroup, American Express, J.P. Morgan Chase & Co and Putnam Investments a combined $81.25 million for failing to provide customers with necessary information about mutual funds.
Global travel and payment services firm American Express will be trimming another 4,000 jobs representing nearly 6 per cent of its global workforce, as the firm continues its efforts to cut down costs.
'It would be very difficult to relegate somebody, particularly from the Premier League, if the season hasn't played out'
To attain new customers and retain the older ones, good customer service cannot be ignored as a majority (82 per cent) of Indian consumers value it the most while making a purchase.
JPMorgan, which got $25 billion under the Troubled Asset Relief Program, intends to raise $5 billion to satisfy a supervisory condition for repayment of the government funds requiring demonstrated access to equity capital markets, a company statement said.
Match-by-match facts and statistics ahead of the first round of Premier League fixtures from August 5-7 (all times IST).
"We're absolutely delighted as a company to launch the Diwali card for Indian American this year," says Alpesh Chokshi, president, global prepaid business, adding that this is the first such effort the company is making to address the needs of the Indian community in the US
In a recently published report the New York Daily News said that mega American companies like Microsoft Corp, General Electric and American Express are moving thousands of customer service call-centre jobs to India.\n\n\n\n
As the highly-anticipated derby got underway, Brighton allege that a small number of Palace supporters showed up without tickets and tried to force their way into the away end of the stadium.
The charge is likely to lower the company's adjusted fourth quarter net income by 46 per cent from a year earlier.
IMAGES from the English Premier League matches played on Sunday.
On November 10, the US Federal Reserve had approved the application of credit card major to become a bank holding company and the change in status facilitated American Express to explore various government funding and lending programmes. In return to the said loan, American Express will issue and sell preferred stock of about $3.39 billion and warrants to purchase shares of common stock for up to 15 per cent of that amount to the Treasury.
The five biggest spenders in 2018 were the United States, China, Saudi Arabia, India and France, which together accounted for 60 per cent of global military spending, it said.
Weir capitalised on a mistake by United captain Katie Zelem as City emerged victorious on the opening day of the season
Images from Saturday's English Premier League matches.
IMAGES from English Premier League matches played on Sunday.
A round-up of Saturday's action in the Premier League.
A summary of Saturday's action in the Premier League.
IMAGES from the English Premier League matches played on Saturday
© 2026 Rediff.com - Investor Information - Advertise with us - Disclaimer - Privacy Policy - Sitemap - Feedback - About us - Terms of use - Grievances