News for 'grievance-redress'

Inside India's new Digital Personal Data Protection framework

Inside India's new Digital Personal Data Protection framework

Rediff.com13 Aug 2023

A new law that defines how companies should process users' data came into force with the President giving assent to the Digital Personal Data Protection (DPDP) Act passed by Parliament in the just-concluded monsoon session. The law arms individuals with greater control over their data while allowing companies to transfer users' data abroad for processing, except to nations and territories restricted by the Centre through notification. It also gives the government power to seek information from firms and issue directions to block content.

Acid attack victims to get quota in central govt jobs

Acid attack victims to get quota in central govt jobs

Rediff.com28 Jan 2018

One per cent posts each shall be also reserved for people suffering from autism, intellectual disability, specific learning disability and mental illness.

Army sets up new number, asks soldiers to WhatsApp issues to Gen Rawat

Army sets up new number, asks soldiers to WhatsApp issues to Gen Rawat

Rediff.com27 Jan 2017

The move came after a series of videos were posted online by personnel from the army, Indian Air Force and central police forces regarding various conditions that they work under.

HC refuses to stay new IT rules regulating digital news media

HC refuses to stay new IT rules regulating digital news media

Rediff.com28 Jun 2021

According to amended IT rules, social media and streaming companies will be required to take down contentious content quicker, appoint grievance redressal officers and assist in investigations.

Kejriwal's helpdesk shut, Delhiites left with receipts in hand

Kejriwal's helpdesk shut, Delhiites left with receipts in hand

Rediff.com23 Feb 2014

Slum-dwellers Shabhanam and Azharuddin are clueless about the status of the complaint regarding their missing daughter which they had lodged with Arvind Kejriwal's public grievance redressal system as its helpdesk has remained "unmanned" ever since the Aam Aadmi Party government quit office in Delhi.

Govt not to seek disclosure of flash sales from e-tailers

Govt not to seek disclosure of flash sales from e-tailers

Rediff.com22 Jun 2021

The Centre on Tuesday said it will not seek disclosure of flash sales from e-commerce players to regulate the fraudulent sale of goods and services but will take appropriate action as per the law on consumer complaints. Discount sales that benefit maximum to consumers will continue, but not fraudulent flash sales on the e-commerce platforms, the government said, adding that the e-tailers need not be "anxious" about the draft rules. Ban on fraudulent flash sales, mis-selling and appointment of chief compliance officer/grievance redressal officer -- are among key amendments proposed to the Consumer Protection (e-commerce) Rules, 2020, on which the government has sought public comments by July 6.

Highlights of Budget 2023-24

Highlights of Budget 2023-24

Rediff.com1 Feb 2023

Per capita income has more than doubled to Rs 1.97 lakh in around nine years. Indian economy has increased in size from being 10th to 5th largest in the world in the past nine years. Seven priorities of the Budget, 'Saptarishi', are inclusive development, reaching the last mile, infrastructure and investment, unleashing the potential, green growth, youth power and financial sector.

Govt sets Twitter final deadline of July 4 to comply with orders

Govt sets Twitter final deadline of July 4 to comply with orders

Rediff.com29 Jun 2022

The government has issued a notice to Twitter to comply with all its past orders by July 4, an official source said on Wednesday.

Govt blocks SM handles circulating fake content related to PM, targeting Hindu women

Govt blocks SM handles circulating fake content related to PM, targeting Hindu women

Rediff.com8 Jan 2022

Owners of these accounts are being identified for action under the law, Minister of State for IT Minister Rajeev Chandrasekhar said.

Security forces launch operation to neutralise 3 terror groups hiding in J-K

Security forces launch operation to neutralise 3 terror groups hiding in J-K

Rediff.com2 Sep 2022

Admitting the presence of about three splinter terror groups in the twin border districts of Rajouri and Poonch in Jammu and Kashmir, a senior police officer said security forces are making efforts to neutralise them.

Task force to coordinate filling up of vacancies in central ministries

Task force to coordinate filling up of vacancies in central ministries

Rediff.com14 Jul 2022

The development assumes significance as Prime Minister Narendra Modi had last month announced 10 lakh government recruitments in the next 1.5 years.

Why implementing stricter e-com rules won't be easy

Why implementing stricter e-com rules won't be easy

Rediff.com22 Sep 2021

There is a significant difference of opinion within the government on the draft e-commerce rules put out by the consumer affairs ministry, a top government official said on Wednesday and flagged concerns that continuous change of the policy causes a great deal of uncertainty. The official said that unnecessary fear is created that the government's current e-commerce policy is hurting small traders. "There is a significant difference of opinion within the government on the draft Consumer Protection (e-commerce) Rules put out by the consumer affairs ministry... Continuous change of the policy causes a great deal of uncertainty," the official said on the condition of anonymity.

New JNU rules levy Rs 20,000 penalty on students for dharna, Rs 30,000 for violence

New JNU rules levy Rs 20,000 penalty on students for dharna, Rs 30,000 for violence

Rediff.com2 Mar 2023

Students can be imposed a penalty of Rs 20,000 for holding dharnas and face admission cancellation or a fine of up to Rs 30,000 for resorting to violence at Jawaharlal Nehru University, its latest rules stipulate.

Sebi to carry investor campaigns via mobile, Internet in FY 15

Sebi to carry investor campaigns via mobile, Internet in FY 15

Rediff.com27 Mar 2014

Securities and Exchange Board of India has proposed participation of industry bodies, stock exchanges and depositories in the market regulator's programmes on investor education and awareness.

RBI issues draft charter of customer rights

RBI issues draft charter of customer rights

Rediff.com23 Aug 2014

No discrimination on basis of gender, age, religion, caste and physical ability.

Card-less cash withdrawal to be enabled at all ATMs soon, says RBI

Card-less cash withdrawal to be enabled at all ATMs soon, says RBI

Rediff.com8 Apr 2022

In a bid to check fraud, the Reserve Bank on Friday decided to permit all banks to introduce card-less cash withdrawal through ATMs.

Consumer cells may be mandatory soon

Consumer cells may be mandatory soon

Rediff.com15 Jul 2005

In order to check the ever-increasing cases in consumer courts, the government is toying with the idea of making it mandatory for all companies to have consumer grievance redressal systems in place.

Tax Refund: 'No Response From IT Dept'

Tax Refund: 'No Response From IT Dept'

Rediff.com25 Nov 2022

Mihir Tanna, Associate Director, S K Patodia & Associates, answers your tax queries.

How To Make Banks Treat Customers Fairly

How To Make Banks Treat Customers Fairly

Rediff.com10 Apr 2023

Nobody is held accountable for lapses, no matter how badly it affects the person or business whose accounts are frozen. Nor is there compensation for losses. Most people get to know their accounts are blocked only when a cheque bounces, points out Debashis Basu.

Highlights of RBI policy: 24x7 helpline for digital payment grievances

Highlights of RBI policy: 24x7 helpline for digital payment grievances

Rediff.com5 Feb 2021

Here are the highlights of the monetary policy announced by RBI governor Shaktikanta Das on Friday.

Deadline for public comments on draft e-com rules extended till July 21

Deadline for public comments on draft e-com rules extended till July 21

Rediff.com5 Jul 2021

The government on Monday extended till July 21 the deadline for public comments on proposed amendments to the Consumer Protection (e-commerce) Rules, 2020. Earlier, the last date for public comments on the draft e-commerce rules was July 6. "It has now been decided to extend the timeline for receipt of comments/ suggestions on the draft e-commerce rules. "Views/ comments/ suggestions on the proposed amendments may be sent by July 21, 2021," a government notice said.

'India needs insurers catering to niche sectors like NBFCs, MFIs'

'India needs insurers catering to niche sectors like NBFCs, MFIs'

Rediff.com23 Dec 2022

India has a huge untapped population which doesn't have facilities for financial aid and insurance, and it is perhaps plausible to look at the option of having niche players catering to smaller sectors akin to non-banks and microfinance institutions in lending, said Rakesh Joshi, member (Finance & Investment), Insurance Regulatory and Development Authority of India (Irdai). Speaking at the Business Standard BFSI Insight Summit, Joshi said, "Today, most of our insurance companies operate at a national level. There is arguably a case for having differentiated operations, which cater to niche sectors the same way we have non-banking financial companies (NBFC) and microfinance institutions in lending." "The capital requirement for niche players may not be as large as those having national ambitions. "Enabling these niche players, which require lower capital, will enhance the penetration in areas which hitherto had not seen traction from large players," he said.

Twitter removes map showing J-K, Ladakh outside India

Twitter removes map showing J-K, Ladakh outside India

Rediff.com28 Jun 2021

#TwitterBan was trending on Twitter with almost 17,000 tweets.

No new rule introduced on blocking online content: Govt

No new rule introduced on blocking online content: Govt

Rediff.com27 Feb 2021

The Information and Broadcasting Ministry on Saturday clarified that the provision in the new digital media guidelines to block internet content in a case of emergency nature has been around as a rule since 2009 and was not recently introduced.

RBI allows offline digital payments

RBI allows offline digital payments

Rediff.com3 Jan 2022

To push digital transactions in rural and semi-urban areas, the Reserve Bank of India (RBI) on Monday issued a framework allowing offline payments up to Rs 200 per transaction, subject to an overall limit of Rs 2,000. An offline digital payment means a transaction that does not require internet or telecom connectivity. Under the offline mode, payments can be carried out face-to-face (proximity mode) using any channel or instrument like cards, wallets, and mobile devices.

I-T woes? Seek redressal through 'e-nivaran'

I-T woes? Seek redressal through 'e-nivaran'

Rediff.com30 Jun 2016

The one-page form will mandatorily seek the taxpayers name.

Plea in HC seeks directions to Twitter to comply with IT rules

Plea in HC seeks directions to Twitter to comply with IT rules

Rediff.com28 May 2021

The plea, by a lawyer, stated that the Information Technology Rules came into effect from February 25 and the Centre had given three months to every social media intermediary, including Twitter, to comply with them.

Ban on single-use plastic kicks in from July 1

Ban on single-use plastic kicks in from July 1

Rediff.com30 Jun 2022

Violation of the ban will invite punitive action, including a fine or a jail term or both, detailed under Section 15 of the Environment Protection Act (EPA) and under bylaws of respective municipal corporations, they said. For effective enforcement of the ban, national and state-level control rooms have been set up and special enforcement teams formed to check illegal manufacture, import, stocking, distribution, sale and use of banned SUP items, officials in the ministry said.

'No coercive action': HC on NBA's plea against new IT rules

'No coercive action': HC on NBA's plea against new IT rules

Rediff.com9 Jul 2021

Under the rules, media companies or their associations have to form self-regulatory bodies which would be headed by a retired judge of the Supreme Court or high courts or an eminent person.

'Big step towards transparency': Prasad's praise for FB, Google

'Big step towards transparency': Prasad's praise for FB, Google

Rediff.com3 Jul 2021

The publishing of compliance reports by Google, Facebook and Instagram is bound to turn up the heat on Twitter, which has been engaged in a tussle with the Indian government over the new social media rules.

Govt on Musk's Twitter takeover: How does it matter who owns what?

Govt on Musk's Twitter takeover: How does it matter who owns what?

Rediff.com28 Oct 2022

India's expectation of Twitter complying with the country's rules for social media platforms will not change with its takeover by Elon Musk, according to a senior minister.

Ban on single-use plastic items kicks in

Ban on single-use plastic items kicks in

Rediff.com1 Jul 2022

The ban on certain single-use plastic (SUP) items kicks in from Friday, with state governments initiating an enforcement campaign to identify and close down units engaging in production, distribution, stocking and sale of such items, officials said. Though several manufacturers have said they are not prepared to implement the ban due to a lack of alternatives, Union Environment Minister Bhupender Yadav had on Tuesday said the government had given enough time to the industry and the general public to prepare for the ban on SUP items and it hopes for everyone's cooperation in implementing it from July 1. Violation of the ban will invite punitive action, including a fine or a jail term or both, detailed under Section 15 of the Environment Protection Act (EPA) and under bylaws of respective municipal corporations, officials in the Union environment ministry said.

Pegasus inquiry panel found malware in 5 out of 29 phones: SC

Pegasus inquiry panel found malware in 5 out of 29 phones: SC

Rediff.com25 Aug 2022

The Supreme Court-appointed panels probing the unauthorised use of Pegasus found some kind of malware in five mobile phones out of the 29 examined but it could not be concluded that it was due to the Israeli spyware.

Passenger sues Air India for personal data breach: What happens now?

Passenger sues Air India for personal data breach: What happens now?

Rediff.com14 Jul 2021

Recently, an Air India flyer sent a legal notice to the airline seeking damages of Rs 30 lakh for the breach of personal data of 4.5 million passengers, including her husband and herself. Air India had informed the complainant of the data leak a month earlier, after it emerged that its passenger service system provider fell prey to a cyberattack in February. However, in the absence of a data protection law, India lacks a mechanism for compensation or grievance redress of consumers in such cases, say experts. Advocate Virag Gupta, a New Delhi-based cyber law expert, explains that a legal notice is a good beginning in the Air India case, but it raises many questions. These include whether sensitive personal information has been leaked and whether the airline is responsible or not, given that a passenger service system provider was also involved.

If you invoke US law, then be aware of Indian laws too: Prasad on Twitter row

If you invoke US law, then be aware of Indian laws too: Prasad on Twitter row

Rediff.com30 Jun 2021

He said social media companies are free to do business in India but they have to be accountable to the Indian Constitution and laws.

Wrestlers spend night on footpath; seek national backing

Wrestlers spend night on footpath; seek national backing

Rediff.com25 Apr 2023

Wrestlers threaten Supreme COurt action over sexual harassment allegations against WFI President

SC panels moot amending laws to guard citizens' privacy, nation's cyber security

SC panels moot amending laws to guard citizens' privacy, nation's cyber security

Rediff.com25 Aug 2022

The Supreme Court-appointed committees, entrusted with the probe of unauthorised use of Pegasus, have given a slew of recommendations including amending laws to protect citizens' right to privacy and ensure the nation's cyber security.

Tax grievances? I-T dept to ensure 'e-nivaran'!

Tax grievances? I-T dept to ensure 'e-nivaran'!

Rediff.com17 May 2016

A separate and dedicated window for grievance redressal has been launched recently.

'We are exploring setting up an aerotropolis'

'We are exploring setting up an aerotropolis'

Rediff.com10 Mar 2023

'We would like to develop Andhra Pradesh into a logistics hub not only for India, but also for South Asia.'

Investors warned against dealing with foreign trading portals

Investors warned against dealing with foreign trading portals

Rediff.com31 Oct 2018

The inherent complexity of the products offered by such firms, web portals, and platforms may not suit the risk profile of investors and their excessive leverage can result in significant losses to investors