Facing problems in implementing the order on dropping women employees home, the BPO industry has asked Delhi Police to define night shifts, relax norms on door-step dropping and allow installation of GPS on call centre vehicles in a phased manner.
Aegis has more than 50,000 employees across 11 countries.
Average tenure of CEOs and MDs has come down to 1-3 years.
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Credited as the the man behind India's burgeoning BPO industry, Bhasin founded Genpact in 1997.
Wipro hires former TCS veteran as Group Prez & COO.
The unit will do market research and prepare presentations for bank executives working with corporate clients.
In April 2008, Wipro's technology business saw one of its biggest churns in the wake of the appointment of Girish Paranjpe and Suresh Vaswani as joint CEOs under an experimental management structure devised by Chairman Azim Premji.
Get a low down in the Malayalam Industry.
Information technology services major Cognizant is at an advanced stage of negotiations to acquire Genpact, the business process outsourcing (BPO) giant.
The Union budget marks a watershed in the life of the Indian information technology services industry, akin to a family's coming of age rites of passage!
The company currently has slightly less than 3,000 people in India.
With the political crisis over the Centre's announcement of creating a separate Telangana state casting its effect on the state capital, two business process outsourcing (BPO) companies have moved their employees to nearby hotels, even as other information technology (IT) companies have beefed security.
The BPO/KPO industry employs about 2.2 million people and the number would increase to 10 million by the end of 2020.
Many placement agencies are fly-by-night operators in New Delhi.
"We are in the process of declaring a cash reward of Rs. 1 lakh to anyone who can lead us to the accused. We have detained four relevant suspects in the case and are questioning them," Deputy Commissioner of Police (south Delhi), HGS Dhaliwal said.
Mid-sized IT and BPO services company MphasiS has introduced a hiring methodology which gives candidates even with very poor academic record a chance to make their way into the company if they are good in their logical and reasoning skills.
Nasdaq-listed IT company Cognizant Technology Solutions Corp on Tuesday announced the acquisition of Pepperweed Advisors, the IT consulting services division of US-based Pepperweed Consulting, for an undisclosed sum.
Setting up of rural BPOs is no longer being perceived as just corporate social responsibility. These are viable businesses.
Ivide tries to tackle a lot of things but ends up satisfying none.
Good command of written and spoken English will become one of the most sought after qualities in the Indian manager of the future.
The transformation will be driven by the number of initiatives the company has identified.
The centre will have secured facilities, labs and infrastructure for customer projects and can grow to provide a capacity of 1000 seats, the company said.
They said that each firm may have a different, specific reason for making the move. Binani Cement was the first to announce the delisting plan and the other two firms followed shortly.
The 33-year-old man, identified as Jagdish Kanani was arrested from suburban Borivali on Sunday night.
Earlier, this relaxation was given to only 'de-capacitated' employees or those who are travelling.
Terming the Eurozone debt crisis as a "short term" phenomenon, IT industry body Nasscom on Wednesday said that the European bloc will continue to be one of the largest markets for the Indian IT-BPO industry.
In its interaction with finance minister Pranab Mukherjee on Tuesday, the IT-BPO industry - represented by Nasscom -- stressed that the industry and government would have to join hands to accelerate IT adoption in the government sector. "We received a positive response from the government," said Nasscom president Som Mittal.
The high-profile race to buy India's second-largest business process outsourcing (BPO) company, WNS Holdings, ended abruptly today after the company informed the US Securities and Exchange Commission (SEC) that it had decided to stop discussions with interested parties regarding a possible change of control.
The new centre would provide consulting, advanced IT solutions, BPO services and IT product implementations besides, housing the company's first regional SAP centre, the company said in a statement. This is the eighth global delivery centre of TCS in Latin America, in addition to centers in Brazil, Argentina, Uruguay and Mexico.
Continuing its inorganic growth strategy, Aegis, the Essar group's business process outsourcing arm, has signed a deal to acquire UCMS Group, an Australian firm, through an all-cash transaction worth AUD 54 million (around Rs 203 crore).
People who are close to retirement and don't intend to go back to full-time work again should deploy a part of their VRS money in equities so that it keeps growing at a faster rate.
The company, currently, has a headcount of more than 4,500 people in India.
Popular late-night programme Jimmy Kimmel Live!, starring Jimmy Kimmel, debuted a new segment on April 13 based around the host's desire to outsource joke writing to India.
Nasscom has identified 4-5 different areas and is taking these recommendations to the government.
The China-to-China business currently contributes less than two per cent to the BPO's total revenues, which stood at $296.9 million (Rs 1,365 crore) for the quarter ended 31 December, 2009.
IT and BPO services provider MphasiS on Wednesday said it is set to acquire AIG Systems Solutions (AIGSS), part of the troubled insurance giant American International Group Inc, for an undisclosed amount.
Aditya Birla Nuvo, the mini-conglomerate of Kumar Mangalam Birla, plans to deploy the surplus cash generated by its older-businesses such as carbon black, fertilisers, insulators, rayon and textiles in the growing new-generation businesses -- financial services, telecom, BPO and IT. Further, the company is looking at a transformation from a manufacturer to a 'premium conglomerate'.
"We are not only looking in India but scouting for acquisitions in the US, China and Europe. But, if pricing goes up, it can be affected."
Accounting regulator ICAI is planning to come out with accounting norms for the software and the BPO industry.
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