Tata Group-owned Air India CEO Campbell Wilson on Saturday apologised for a flyer urinating on a fellow female passenger on a flight from New York in November, and said four cabin crew and a pilot have been de-rostered and the airline is reviewing policy of serving alcohol on flights.
The Directorate General of Civil Aviation has sought a report of the incident from the airline.
The man accused of urinating on a co-passenger on board a flight of Air India from New York to Delhi, switched off his mobile phone and went incommunicado after the incident got reported in the media.
Tata group-owned Air India has issued new guidelines on grooming for its male and female cabin crew, including barring them from sporting black and religious thread on the wrist, neck and ankle. Among others, the airline has told the crew that they should not have grey hair and must be regularly coloured in natural shade. "Religious rings with coloured stones and pearls, nose-pins and neck jewellery" along with thumb rings are not allowed.
Air India will require more than 6,500 pilots to operate 470 aircraft that are to be supplied by Airbus and Boeing in the coming years, according to industry sources. Seeking to expand fleet as well as operations, the airline has placed orders for acquiring a total of 840 aircraft that includes an option to buy 370 planes. This is one of the largest aircraft order by any airline. Currently, Air India has around 1,600 pilots to operate its 113 aircraft fleet and in recent times, there have been instances of ultra-long haul flights getting cancelled or delayed due to shortage of crew.
The trails of mega-mergers, tailwinds of expanding fleets, flights and airports will dot the fast-growing Indian aviation firmament in 2025, though the dark clouds of supply chain woes will persist longer. Also, new airline takeoffs, the future trajectory of revised norms to tackle pilot fatigue and efforts to reduce carbon emissions will be on the radar.
Air India's handling of an incident in which an inebriated male flier allegedly urinated on a woman co-passenger suggests an urgent need for stricter rules to deal with unruly passengers, according to legal and aviation experts.
According to the officials, generally, a passenger is not served more than 100 ml of liquor during a flight.
This incident was also not reported to the DGCA, for which the regulator pulled up the full-service carrier, stating its conduct was unprofessional and issued show cause notices to the airline, its director of flight safety and the crew that operated the New York-Delhi flight, asking them to explain within two weeks why action should not be taken against them.
Meanwhile, only three runways are operational at the airport now as one runway is closed for maintenance works.
Around 200 pilots of Go First, the cash-strapped airline that suspended operations on May 2, have joined Air India. As many as 75 of them started training with the Tata-owned airline on Monday. As Go First tries to salvage its operations, it has announced additional pay or retention allowance of Rs 100,000 and Rs 50,000 for captains and first officers, respectively, with effect from June 1.
The Tata Group-owned Air India has readied a five-year transformation plan, which is expected to take its domestic market share to 30 per cent, up from 8.4 per cent logged in June. IndiGo leads with a market share of 58.8 per cent. The transformation plan--Vihaan.AI-unveiled on Thursday revolves around tripling the domestic market share with investments in new aircraft, technology and improvements in customer service.
The incident came to the notice of the Directorate General of Civil Aviation (DGCA) only on January 4 and the latest actions are for violations of various norms.
'Even today, though my hair looks different, people recognise me wherever I go. They come up and say 'Aap Maine Pyar Kiya mein thi, na?' I think it's going to follow me to the grave.'
Full service carrier Air India on Friday said some of its ultra long-haul flights are facing delays due to issues related to airport entry passes and it is "working closely" with the authorities to resolve the matter.
Senior Congress leader Shashi Tharoor welcomed the extradition of Tahawwur Hussain Rana, a key accused in the 26/11 case, and said everyone associated with the conspiracy of the Mumbai terror attacks must face the court of justice. He described Rana's extradition as a "step forward for justice." Rana, a Pakistan-born Canadian national and close associate of David Coleman Headley, is being brought to India after his last-ditch attempt to evade extradition failed. Tharoor expressed hope that the interrogation of Rana would provide more details about the Mumbai attacks and said he was "very glad" that Indian authorities managed to get Rana's custody.
Tata Group-owned Air India on Wednesday announced the launch of new flights connecting Mumbai with New York, Paris and Frankfurt, starting February next year. Besides, the full-service carrier also announced the resumption of non-stop flights connecting Delhi with Copenhagen, Milan and Vienna. The Mumbai-New York (JFK International Airport) daily service will commence from February 14 next year, Air India said.
In an internal communication to airlines' employees, he reflected on the urinating incident to say that "the repulsion felt by the affected passenger is totally understandable and we share her distress.
Air India has relaxed the new norm related to the accumulation of privilege leaves for those employees retiring in the current and next financial years. In March, the Tata Group-owned carrier revised its policy with respect to privilege leaves for both permanent and full-term contract staff to align the policy with prevailing market conditions. From April 1 onward, Privilege Leaves (PLs) accumulation limit for all employees is 60 days in a particular financial year.
Pilots' bodies at Tata Group-owned Air India have accused the airline management of making unilaterally "rapid" and "regressive" changes in the service conditions of pilots. In a letter to Air India Chief Human Resources Officer Suresh Dutt Tripathi on Tuesday, Indian Pilots Guild (IPG) and Indian Commercial Pilots Association (ICPA) also stated that "all unilateral violations of their rights and service agreements are creating industrial unrest and shattering employee confidence in the current management". The communication comes amid Air India reducing drastically the annual limit of privilege leave accumulation to 60 days from 300 days earlier, as per a source.
Tatas-owned Air India plans to acquire no-frills carrier AirAsia India and has sought approval from the Competition Commission for the proposed deal. AirAsia India is majority-owned by Tata Sons Private Ltd with a shareholding of 83.67 per cent and the remaining stake is with AirAsia Investment Ltd (AAIL), which is part of Malaysia's AirAsia Group. Full service carrier Air India and its low-cost subsidiary Air India Express were acquired by Talace Private Limited, a wholly-owned subsidiary of Tata Sons Private Ltd, last year. Besides, Tatas operate full service airline Vistara in a joint venture with Singapore Airlines.
Tata group-owned Air India plans to hire expat pilots for its Boeing 777 planes as the airline is facing a shortage of pilots amid plans to expand its fleet as well as international operations, according to sources. The carrier is looking to rope in around 100 pilots for the wide-body Boeing 777 fleet and has approached various agencies that provide expat flight crew to airlines, the sources told PTI. The loss-making Air India, which was under government ownership for nearly seven decades till the Tata group took over in January 2022, had stopped hiring expat pilots many years ago to save costs.
Air India will restore salaries that were cut in the wake of the coronavirus pandemic from September 1, according to a communication. The loss-making airline, which was taken over by Tatas in January this year, has also decided to revise crew layover allowances and meal arrangements from September 1. In the communication to the employees, Air India CEO and managing director Campbell Wilson said the airline "will be restoring the salary reduction for all employees with effect from September 1, 2022."
The Tata group has begun its second innings with Air India from a war zone. Being first up in Operation Ganga to evacuate Indian nationals from Ukraine, the salt-to-software conglomerate has faced a real war. But the fire-fighting that the group experienced in appointing a chief executive officer (CEO) for the airline that it acquired from the government in a Rs 18,000-crore deal recently may have felt no less.
Two unions representing Air India pilots have asked members not to accept the revised compensation and employment offer, calling the company's proposals "unfair labour practices." They said any coercion on pilots to sign the offer would lead to industrial unrest. The Tata group airline announced on Monday a new salary structure for pilots and cabin crew.
Tata Group-owned Air India is considering buying more than 200 new planes with 70 per cent of them being narrow-bodied aircraft, aviation industry sources said on Sunday. While Air India has zeroed in on Airbus's A350 wide-bodied aircraft for the procurement, the talks with Airbus and Boeing for narrow-bodied aircraft is still on, they said. A wide-bodied plane like Airbus A350 has a bigger fuel tank that allows it to travel longer distances such as the India-US routes.
A passenger on board the Delhi-Mumbai flight told ANI that the flight AI-805 was delayed from its original schedule of 8 pm to 10.40 pm first then 11.35 pm then 12.30 am and then finally it took off at 1.48 am from Terminal 3 of the airport in Delhi.
The police on Wednesday registered an FIR and formed several teams to nab the accused passenger.
Tata Group-owned Air India has extended the deadline for non-flying staff to apply for the Voluntary Retirement Scheme (VRS) till May 31. The deadline for applying for the VRS, which was announced in April, ended on April 30. "Last date to apply for voluntary retirement for all the eligible employees has been extended till May 31," Air India Chief Human Resources Officer Suresh Dutt Tripathi said in an internal communication on Monday.
Nearly two months after the urination incident on its New York-New Delhi flight, Air India on Tuesday said it has closed the internal probe into the case and will assist the flight's pilot-in-command with an appeal against the suspension of his licence by DGCA as the airline deems the action as "excessive".
Aviation regulator Directorate General of Civil Aviation (DGCA) on Monday said it has issued a show cause notice to Air India regarding two incidents of passenger misbehaviour onboard a flight from Paris to New Delhi last month.
In a bid to incentivise its staff and improve their performance, Air India may soon offer them employee stock options (ESOPs). The erstwhile national carrier, which was acquired by the salt-to-steel conglomerate Tata Group last year, will be the second company in the Group to have an ESOP policy. Tata Motors is the other Group company with an ESOP policy, which was implemented in 2018.
Tata Group-owned Air India has placed an order for 840 planes with Airbus and Boeing, including the option to acquire 370 aircraft, with a senior airline official on Thursday saying the order is a "landmark moment" in the Indian aviation history. The announcement by Air India's Chief Commercial and Transformation Officer Nipun Aggarwal comes a day after the airline said it has placed a firm order for 470 aircraft -- 250 from Airbus and 220 from Boeing. In a LinkedIn post, Aggarwal said the airline is humbled by the excitement generated across the world by the airline's aircraft order.
In recent times, there have been various incidents of unruly passengers onboard domestic and international flights.
Airbus on Tuesday said it will deliver the first A350 aircraft to Air India by the end of this year and that the deal with the airline also marks the European aviation major's "emphatic return" to the wide-body segment in India, which is the fastest growing aviation market. As it looks to expand the fleet as well as operations, Tata Group-owned Air India on Tuesday announced that it will buy 250 planes from Airbus -- 210 from the A320 neo family and 40 A350. Remi Maillard, president and managing director of Airbus India and South Asia, said the company was very proud that the Tata Group has chosen A350 and A320 planes for Air India, adding that the magnitude of the order shows the appetite for growth in the Indian aviation industry, which is the fastest growing aviation market.
Air India on Monday said it will progressively induct 30 new aircraft, including 5 wide-body Boeing planes, from December this year, as the Tatas-owned airline looks to boost its domestic and international services. The airline has signed leases and letters of intent for inducting 5 wide-body Boeing and 25 Airbus narrow-body planes over the next 15 months. "These new aircraft, which will enter service from late 2022, will increase the airline's fleet by over 25 per cent.
The home ministry has given security clearance to Air India CEO-designate Campbell Wilson, paving the way for him to take charge of the airline, according to a senior official. The appointment of Wilson as the chief executive officer and managing director of Air India was announced by Tata Sons on May 12. Tata Sons took over the loss-making carrier on January 27.
Air India will no longer enjoy a priority in allocation of international traffic rights. This follows its takeover by Tata Sons in January. The Directorate General of Civil Aviation has dropped a clause which gave Air India an advantage over other private airlines in the amended rules issued on April 19.
"This individual has been terminated from Well Fargo," the firm said in a statement.
Air India has leased a fleet of six Airbus A320 neo aircraft from CDB Aviation, a wholly owned Irish subsidiary of China Development Bank Financial Leasing Co Limited, to boost the Tata Group-owned company's transformation journey, a statement said on Wednesday. The leasing agreement was signed on the sidelines of the Airline Economics Growth Frontiers Asia Pacific 2022 conference, said the CDB Asia statement. CDB Aviation is among the first aircraft leasing companies to secure the placement of Air India's additional A320 neo aircraft under the recently announced multi-stage transformation plan since the purchase of the airline by Tata group, which aims to increase the carrier's fleet and help it boost both domestic and international operations.
