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ATM woes: 'I didn't receive any cash'

By Sumesh Pillai
July 11, 2016 10:13 IST
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We had asked you, dear readers to share your good and bad ATM experiences

Mumbai resident Sumesh Pillai tells us how he panicked when the ATM didn't dispense cash and what happened later.

Photograph*: Ilya Naymushin/Reuters

I have an account with the ICICI bank.

Recently, I tried withdrawing Rs 2,500 from an HDFC ATM in Malad (West), Mumbai at night.

After all the process, the network failed and I didn't receive any cash.

I tried again but the result was the same. So I decided not to attempt another transaction.

Subsequently, I received an SMS stating Rs 2,500 has been debited from my account.

I panicked after seeing the message and tried calling the ICICI bank customer care but didn't get through.

I tried once again and this time I got through.

I came to know that the refund of Rs 2,500 has been credited instantly.

I am thankful to ICICI bank for solving  the issue.

*Lead image used for representational purposes only.

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Dear readers do you have an ATM story to share?

What problems did you face and how did you deal with it?

Mail us your stories and advice at getahead@rediff.co.in (Subject: ATM woes) along with your NAME, AGE and LOCATION. We'll share the best ones right on Rediff.com.

DISCLAIMER: The views and responses published are, to the best of our knowledge, original entries submitted by readers. Rediff.com does not assume any responsibility for the views expressed by its readers. 

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Sumesh Pillai Mumbai
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