The new rules are aimed at providing a strong impetus to the industry and positioning India as one of the most competitive IT jurisdictions in the world.
At the end of June, 2016, TCS had a total headcount of 3.62 lakh.
The demand for global solutions is pushing Indian BPOs to grow aggressively into global centres, said a senior executive. For instance, in the past 18 months, WNS has expanded its presence in the Philippines, Romania, and now Latin America. Analysts believe the trend will only increase in the days ahead, as clients look for outsourcing partners that can support critical processes from multiple delivery centres.
20 Indian companies, including Infosys, Wipro, TCS, made it to the top 100 global outsourcing companies.
Currency hedging, cost management, operational efficiencies, coupled with robust demand for outsourcing IT services helped top four local business process outsourcing firms manage the subprime crisis and rupee appreciation.
The broad idea is to help freshers and high-potential employees develop soft skills not generally taught at universities, and simultaneously increase retention rates in an industry that has attrition rates between 30 and 50 per cent. The industry, according to Nasscom estimates, accounts for almost $11 billion and employs slightly over 700,000 professionals (in terms of direct employment).
US-based buyout fund Carlyle, Providence Equity Partners, Warburg Pincus and Blackstone are understood to be exploring a buyout of Temasek's holding in Mumbai-based pure-play business process outsourcing firm Firstsource. The news triggered the company's share price to rise 6.76 per cent on the Bombay Stock Exchange (BSE) to close at Rs 43.45 on Tuesday. Warburg Pincus has a stake in WNS, a BPO company, while Blackstone has a majority stake in Intelenet.
India's IT/BPO story isn't over yet, believes Ganesh Natarajan.
India's IT/BPO story isn't over yet, believes Ganesh Natarajan.
The US sub-prime lending crisis forced Mumbai-based WNS Holdings to revise its net income guidance by 60 per cent, and this is worrying the $8 billion business process outsourcing sector players and analysts.
The collapse of mortgage lenders in the U.S. is slowing the pace at some of India's fast-growing IT companies.
The sale of the BPO business, run by Citigroup Global Services (formerly e-Serve), is expected to fetch around Rs 3,200 crore for the group. At this price, it will be the largest deal in the domestic BPO space.
Genpact has been ranked India's best third party ITES-BPO company, followed by WNS Global Services at the second spot and Transworks Information Services taking the third slot.
The six IT majors -- TCS, Infosys, Wipro, Satyam, HCL Technologies and Congizant -- along with two BPO giants Genpact and WNS are recording a yearly growth rate of over 40 per cent, according to technology consultancy firm Everest Group. Apart from these big names, all the other smaller players are struggling at a growth rate of around 20 per cent a year, Everest Group CEO Peter Bendor-Samuel told PTI.
A large number of Indian companies are vying to list their shares on foreign exchanges, particularly in the US, on the back of the successful listing of BPO major WNS on the New York Stock Exchange.
India's business process outsourcing major EXL Service has cut down the size of its proposed initial public offer on the Nasdaq Stock Exchange by 20 per cent
The New York Stock Exchange has stolen a march over its rival Nasdaq in India.
Multi-national companies setting up offshore business units in India for saving costs is an old story -- the latest trend is to hive off their Indian units
24/7 Customer, a $70 million BPO services provider, said that it planned to tap the capital market, but not in the immediate future.
HCL BPO, ICICI OneSource and IBM Daksh are the next three.
HCL BPO, ICICI OneSource and IBM Daksh are the next three.
HCL BPO, ICICI OneSource and IBM Daksh are the next three.
It's aimed at new-age sectors like e-commerce and other startups so that they can spend less time in their recruitment processes
Digitisation and automation key challenges to business model
The robot can hold long conversations, track the child's mood and is controlled from an app on the parents' smartphone
The order in favour of Vodafone is being considered significant because some domestic companies too are involved in similar transfer pricing cases.
The Bengaluru-headquartered company said the 'draft assessment order' from tax authorities for 2008-09 fiscal has arised primarily due to denial of deduction under section 10A of the Income Tax Act, 1961, in respect of profit earned by its undertaking in the Software Technology Park at Bengaluru.
A new motivation needs to spread through the existing ranks to upskill and reskill themselves in the 55 new job roles for digital, says Ganesh Natarajan.
Many companies are putting HR's reputation as a back office administrator to rest by either outsourcing or automating most administrative tasks.
And then came the chief moment of Friday. If the courtroom had a soundtrack, Beethoven's 9th would be playing, providing a triumphant, dramatic prologue to the production of this last clip. A woman reporter was asking Mekhail about Sanjeev Khanna. He says clearly, without mincing words, emphatically: 'Never seen him. First time I am hearing his name.'
The Genie will contain lots of gamified apps.
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