'Because the same stupid questions are repeated year after year when an exam should provoke the students to think and not ask repetitive questions.''So, what do coaching institutes do? They teach......
Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI.......
India is the world's favoured market for BPO companies. With low labour costs, huge talent pool of skilled and english-speaking professionals, India has an edge over its competitors. India's......
The Nasscom Governance and Ethics Committee on Tuesday released its recommendations aimed at further strengthening corporate governance practices in the Indian IT-BPO industry. The report by the......
The two-day Global Offshoring Outsourcing Summit (GOOS) 2005 presented by the Indo-American Chamber of Commerce concluded in Mumbai on Friday, emerging with strong recommendations for the Indian......
The booming ITES-BPO industry, faced with shortage of talent and high attrition, is trying to now attract undergraduates.Industry managers told reporters in Bangalore on Friday that the trend of......