FirstSource is also rumoured to be in the race to acquire Citi's BPO unit after the first round of bidding.
Following stringent cost-cutting measures by business process outsourcing units and IT firms across the country, the business of call centre cab owners has dwindled by anywhere between 5 and 40 per cent.
Outsourcers will not migrate to China because of the sheer talent and English language proficiency in India, says Arun Seth, chairman, British Telecom India.
Paris-based IT major Capgemini is scouting for three more acquisitions amounting to over $1 billion (around Rs 4,300 crore or Rs 43 billion). It is looking at the business process outsourcing (BPO), product engineering and local consulting space.
We are now looking at getting offshore development capabilities and working with Minacs to provide an IT-blended solutions for the banking, financial services and insurance segment
Oak Hill Capital Partners, a US-based private equity firm, is understood to be working towards merging its two BPO portfolio companies, Genpact and Vertex Data Systems.
Infosys BPO (formerly Progeon) and media company TV18 have entered into a strategic alliance to launch Source18, a media process outsourcing company that will offer a range of services to media and entertainment companies globally.
A Nasscom report estimates that the outsourcing industry will face a shortage of 262,000 professionals by 2012.
Nipuna Services, Satyam Computer's BPO subsidiary, today signed a $25-million
Infosys Technologies is planning to invest about Rs 400 crore
Prime Minister Manmohan Singh will raise with President Barack Obama next month concerns over the recent decisions by the United States on visa rules and outsourcing amid hopes that these would not affect the rapidly growing bilateral ties.
BPO murder: CM asks police to step up vigil
Wipro BPO Solutions Ltd is looking for Technical Support Associates and Customer Care Associates.
BPOs provide some serious career options and a competitive edge to your career.
Software major Infosys Technologies on Thursday said it has reached an agreement with Citicorp International Finance Corporation to acquire the latter's stake in its BPO arm Progeon Ltd for $115.13 million (nearly Rs 518 crore) in cash.
Accenture, one of the leaders in global management consulting, technology services and outsourcing company, on Wednesday launched a training academy, in collaboration with Xavier Labour Relations Institute, Jamshedpur.
Keshav Murugesh, CEO of the Nasdaq-listed WNS, discusses the impact of the Trump administration on BPO and BPM industry with Ayan Pramanik.
Ontrack Systems Ltd is planning to acquire business process outsourcing units in the UK and Holland for Rs 20 crore (Rs 200 million) and would raise funds overseas to finance the acquisition.
Recruitment activity in India is poised to improve this year, driven by sectors such as IT and ITeS, after hiring remaining largely unchanged in December from a month earlier.
A shortage of skilled workers will be staring the Indian industry, particularly the BPO sector, in the face in the next decade or so, a Nasscom-McKinsey report has cautioned.
Wipro BPO is looking for Technical Support Associates and Customer Care Associates.
BPO training expert Nasha Fitter tips you off on how to succeed in the BPO industry.
The biggest loss of jobs among salaried employees was of 'white-collar professional employees and other employees'. Among these are engineers including software engineers, physicians, teachers, accountants, analysts and so on, who are professionally qualified and are employed in some private or government organisation All the gains made in their employment over the past four years were washed away during the lockdown, reveals Mahesh Vyas.
The largest telecom solutions provider, Mahindra-British Telecom, is looking to acquire a BPO company and has lined up Rs 300 crore (Rs 3 billion) investment over the next two years to fund its expansion plans.
Job portal Monster.com's employment index rose to 136 in April as compared to 133 in the previous month.