BPO training expert Nasha Fitter tips you off on how to succeed in the BPO industry.
Recruitment activity in India is poised to improve this year, driven by sectors such as IT and ITeS, after hiring remaining largely unchanged in December from a month earlier.
The largest telecom solutions provider, Mahindra-British Telecom, is looking to acquire a BPO company and has lined up Rs 300 crore (Rs 3 billion) investment over the next two years to fund its expansion plans.
Keshav Murugesh, CEO of the Nasdaq-listed WNS, discusses the impact of the Trump administration on BPO and BPM industry with Ayan Pramanik.
BPO expert Nasha Fitter explains how you can use your call centre experience to your advantage.
Predicting that the Indian IT industry was likely to add two lakh employees this year, Nasscom president Kiran Karnik on Tuesday said the association was working on the image of BPO industry and would create a data base of people in the industry.
Job portal Monster.com's employment index rose to 136 in April as compared to 133 in the previous month.
Mphasis BFL Group on Monday said it would acquire London-based consulting company Princeton Consultings in an all cash deal for £7.73 million.
OfficeTiger Database Systems India Pvt Ltd needs Customer Support Associates.
Telecom software company Hughes Software Systems today said it was looking for acquisitions and will hire 2500 people by March 2006.
Indian IT major HCL said on Wednesday that it will add 300-400 more jobs during this fiscal at its business process outsourcing centre in Northern Ireland, making the country a hub for its European operations.
Pratt, who joined the firm in 2004, has left the company to start his own entrepreneurial venture.
How to survive a layoff? A BPO employee who was sacked twice and is perhaps preparing for another one, reveals his successful fight against pink slips.
How to survive a layoff? A BPO employee who was sacked twice and is perhaps preparing for another one, reveals his successful fight against pink slips.
He will be responsible for developing and delivering end-to-end IT services and business solutions for global corporations, state and local governments.
Indian information technology (IT) and businesses process outsourcing (BPO) firms that are heavily dependent on business visas can heave a sigh of relief as the United States Department of Labor (DoL) has decided not to change the Labor Condition Application (LCA) norms for now, said industry sources.
The software body, which represents the $100 billion Indian IT-BPO industry, has also appointed MindTree CEO Krishnakumar Natarajan as the vice chairman of the executive council.
At $12-bn valuation, this will be India's largest FDI; deal to be announced on Saturday, says Dev Chatterjee.
The biggest loss of jobs among salaried employees was of 'white-collar professional employees and other employees'. Among these are engineers including software engineers, physicians, teachers, accountants, analysts and so on, who are professionally qualified and are employed in some private or government organisation All the gains made in their employment over the past four years were washed away during the lockdown, reveals Mahesh Vyas.
The human resource business process outsourcing revenue will reach $46 billion in 2003, an 18 per cent increase over $39 billion in the previous year, according to a Gartner report.