The publishing industry in the western countries, which once thrived because of the cost advantage, was suffering from high cost of production, including wages. With advent of digital printing, the cost of printing books had also become costlier, due to high cost of paper and machinery.
The size of the industry, with over 1,500 property and casualty insurance companies and 1,300 health insurance firms in the US alone, makes insurance outsourcing an attractive market, KPMG said.
We want offshoring and technological change to be managed transparently so that only one economy does not benefit at the expense of another, says UK union Amicus's nat. secy David Fleming.
The Indian IT companies, which have been hitherto providing back office services (claims processing and others), are now planning to provide actuarial valuations. Genpact, one of the largest players in the property and casualty space has been in actuarial services since the last five years.
For IT and BPO training, there is no better process to understand than that of Germany, says Ganesh Natarajan
In a boost to the opponents of outsourcing of high-tech jobs to countries like India, a $328 billion spending bill aimed at prohibiting government contractors from shifting work overseas would come up before the United States Senate this week.
A transgender, a professional diver and a dusky beauty are among the hotties who'll walk at Lakme Fashion Week this season.
Prime Minister Atal Bihari Vajpayee said on Friday that outsourcing to India was a 'win-win situation' for India and the sourcing countries, and that the fears of job losses in those countries were baseless.
India has the potential to generate 30 million jobs on incremental basis in outsourcing business by 2020, Boston Consulting Group vice-president and director K James Abraham said in Kolkata on Tuesday.
Firms are flooded with credit crisis-related litigation jobs from American law companies.
'Gartner Inc predicts that by 2007 China will pull in $27 billion for IT services including call centres and back-office work, matching India,' Business Week said.
"While $30 billion is the achievable target, 50 billion is the aspirational target", Nasscom President Som Mittal said on Tuesday while releasing the findings of a study on India's BPO industry conducted jointly with the Everest Group, a global strategy consulting group.
Old economy companies such as Hero, M&M (Tech Mahindra), Aditya Birla, Essar, Hindujas and Larsen & Toubro have sprung into action with large acquisitions and major deals.
Reacting sharply to the proposal by some US states to ban outsourcing of state data processing contracts to developing nations, Union Law and Commerce Minister Arun Jaitley said the move was against the principle of market access.\n\n\n\n
The US sub-prime lending crisis forced Mumbai-based WNS Holdings to revise its net income guidance by 60 per cent, and this is worrying the $8 billion business process outsourcing sector players and analysts.
Infotech major Infosys Technologies Ltd is scouting for acquisitions in 'all geographies' to expand its overseas footprint, the company's chief executive officer and managing director S Gopalakrishnan said.
The voice operations (call centres) of IT-BPO firms -- which comprise around 20-30 per cent of most firms in India -- will be the most affected since the International Private Leased Circuits are down.
The economics, the cost pressures, the declining labour pool, the case studies of competitors and the maturing vendor base will ensure that this industry continues to grow, says Noshir Kaka, Principal, Mckinsey & Co.
Indian IT-BPO firms are looking at Philipines as a viable option to build outsourcing centres.
He is stemming migration to cities and ushering in social change in Uttarakhand.
The upcoming centre will be spread over 37 acres and is expected to be operational by the first quarter of next year, said David Andrews, CEO of Xchanging. Xchanging is also in talks with at least three top Indian corporate houses to enter the domestic outsourcing market.
The effects of the sub-prime crisis and the resultant slowdown of the US market is evident on the margins of Indian information technology (IT) and IT-enabled Services (ITeS) firms. Business process outsourcing (BPO) firms such as Firstsource, Pune-based HOV Services, Zenta, Aegis BPO and others have been receiving inquiries from existing as well as new customers for ramping up their account receivables management (ARM) business.
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