Two Tata group companies Videsh Sanchar Nigam Ltd and Tata Teleservices Ltd have placed a $14.5 million Operation Support Services order with US-based Agilent Technologies.
Under the contract, the Tata group companies will use the service assurance solutions provider's OSS solutions to construct a centralised network management systems in Mumbai.
The CNMS will manage the service providers' international and domestic telecommunications services, ensuring service quality and customer satisfaction. This will also help in streamlining the companies network operations, Agilent Technologies said in a release in Mumbai on Wednesday.
The $14.5-million deal includes Agilent OSS QoS Manager and NETeXPERT-based network management software products, services and support. Coupled with partner products, CNMS is a comprehensive end-to-end OSS solutions in the industry, covering fault, performance, configuration, security, inventory, trouble ticketing and workflow management.
"We chose Agilent's OSS solutions as the base of our CNMS, given their comprehensive functionality and flexibility across proven global deployments," Tata Tele chief technology officer (corporate) Greg Young said.
This is Agilent's biggest deal in India and it highlights the company's commitment to the Indian market, the release said. Agilent Technologies is a measurement company and a technology leader in communications, electronics, life sciences and chemical analysis.
