News for 'customer-care'

Taiwan firm launches cellphones in India

Taiwan firm launches cellphones in India

Rediff.com27 Nov 2003

Taiwan-based telecom company DBTel on Thursday unveiled mobile phones and said it will invest upto $50 million for setting up marketing and customer care network.

'Multi-task, adapt to changing world of work'

'Multi-task, adapt to changing world of work'

Rediff.com1 Oct 2020

'Young professionals should be open for jobs in adjacent industries, pick up a contract job to have an opening balance, develop skills in the job in hand, invest in learning and develop cognitive skills and capacities.' 'Spend as per the need only.'

India Inc goes slow on increments; hikes pay for select few

India Inc goes slow on increments; hikes pay for select few

Rediff.com12 Aug 2020

While salary growth may range from a marginally positive to stagnant or even negative, the increment for some of the "super-specialised" profiles can go beyond 15%.

Mandatory rules that e-retailers will have to follow from this week

Mandatory rules that e-retailers will have to follow from this week

Rediff.com20 Jul 2020

Among other things, the e-commerce players will have to display the total 'price' of goods and services offered for sale, mention the 'expiry date' of goods and the 'country of origin' of goods and services.

Have you protected your credit card against fraud?

Have you protected your credit card against fraud?

Rediff.com10 May 2013

If not, then do it now. Buy a credit protection plan. Depending on the plan you buy such programmes protect you for up to a maximum of Rs 25 lakh in the event of misuse.

Gig workers to make PF contribution, get social security for first time

Gig workers to make PF contribution, get social security for first time

Rediff.com5 Nov 2020

According to the law, the contribution "should not be more than 5 per cent of the amount paid to gig workers. The government is likely to start seeking contribution from gig companies towards the fund from April 1, 2021.

SHOCKING! Indian archers miss World Cup after flight delay

SHOCKING! Indian archers miss World Cup after flight delay

Rediff.com21 Apr 2019

The senior recurve and compound teams could not board the flight to Medellin in Colombia and were forced to pull out of the season-opening stage one of the World Cup beginning on Monday.

How a food delivery guy became an Internet HERO

How a food delivery guy became an Internet HERO

Rediff.com22 May 2019

Zomato executive Pathikrit Saha delivers cancelled food orders to underprivileged and needy kids in and around Kolkata, putting a smile on their faces.

How mobile app Haptik can redefine customer services

How mobile app Haptik can redefine customer services

Rediff.com10 Nov 2014

The app, named after the German word 'Haptik' that means the same as 'haptic' in English, is available both on the iOS and Android platforms.

Air India operates 'world's longest all-women flight'

Air India operates 'world's longest all-women flight'

Rediff.com7 Mar 2016

National carrier Air India on Monday said it flew the "world's longest" all-women operated and supported flight from New Delhi to San Francisco.

Angry with your bank? Here's how to file a consumer complaint

Angry with your bank? Here's how to file a consumer complaint

Rediff.com11 Apr 2011

Really frustrated by a company's attitude? Read this quick guide to filing a consumer complaint.

Mahindra & Mahindra bets big on scooters

Mahindra & Mahindra bets big on scooters

Rediff.com4 Jul 2011

"The scooter industry is growing at a very fast rate and we see a good demand growth", M&M Vice President (sales and customer care) Dharmendra Mishra said.

Mahindra plans compact Verito to get excise sops

Mahindra plans compact Verito to get excise sops

Rediff.com22 Aug 2011

Mahindra & Mahindra Ltd, the country's largest utility vehicle maker, will roll out a sub-four metre compact model of Verito, the rechristened Mahindra Logan, which is expected to attract only 10 per cent excise duty instead of the earlier 22 per cent. Also, it will have a lower price tag.

Is she the next style diva?

Is she the next style diva?

Rediff.com5 Nov 2015

Athiya Shetty, we think, is born to rule the ramp.

Buyer to drag Flipkart to court over fake speakers

Buyer to drag Flipkart to court over fake speakers

Rediff.com14 Apr 2015

Flipkart has described the event as 'rare' and 'isolated'.

SpiceJet flyers seeking refunds may have to wait for a few days

SpiceJet flyers seeking refunds may have to wait for a few days

Rediff.com11 Dec 2014

The airline has promised refunds within 10 days, but there is a rush

COVID-19: The frantic questions doctors face

COVID-19: The frantic questions doctors face

Rediff.com13 Apr 2020

The most commonly asked questions relate to symptoms and prevention -- 'Will summer kill the coronavirus?', 'Should outside food and non-veg food be avoided?', 'Does smoking affect chances of recovery?', 'Are face masks useful?', 'Are hand sanitisers better than soap?', 'Are elders in my family more susceptible?'

Raj raps Airtel for not using Marathi

Raj raps Airtel for not using Marathi

Rediff.com9 Mar 2010

Maharashtra Navnirman Sena chief Raj Thackeray on Tuesday asked party workers to remove the 'tail' from mobile service provider Airtel for failing to launch announcements in Marathi.

3G's maiden run leaves users stranded

3G's maiden run leaves users stranded

Rediff.com22 Mar 2011

Users face a lot of hiccups after the launch of 3G.

Call transfer:Users to port no. for new experience

Call transfer:Users to port no. for new experience

Rediff.com30 Nov 2009

Telecom industry may be hit by biggest customer churn ever, due to mobile number portability.

International Diploma in Cabin Crew Training

International Diploma in Cabin Crew Training

Rediff.com25 Aug 2008

Kuoni Academy of Travel launch of International Diploma in Cabin Crew Training in alliance with Cabin Crew Direct, UK & International Airline and Business Academy, IABA.

Firstsource signs outsourcing pact with Barclays

Firstsource signs outsourcing pact with Barclays

Rediff.com8 Feb 2008

As per the outsourcing partnership agreement, Firstsource would manage Barclays' operations center in Colorado Springs and would provide customer care and collection support to its US cardholders, Firstsource Solutions said in a filing to the Bombay Stock Exchange.

Banks trim credit card benefits

Banks trim credit card benefits

Rediff.com31 Dec 2008

While Barclaycard, the card arm of the Barclays group, has informed some of the credit card holders that the cash limit has been reduced to zero 'to help manage the credit situation'. The new entrant to the cards business in India has sent text messages to card holders informing them about the change. A customer care executive said that the limit has been lowered for all card holders.

Hyundai to go head to head with Maruti in connected car segment

Hyundai to go head to head with Maruti in connected car segment

Rediff.com6 Apr 2019

Major carmakers in the country are loading barrels for the coming battle in the field, reports Arnab Dutta.

Why December is the best month to buy a car

Why December is the best month to buy a car

Rediff.com14 Dec 2018

The offers mostly include free insurance, exchange bonus, and free accessories

Explained! New FDI norms for single-brand retail

Explained! New FDI norms for single-brand retail

Rediff.com28 Aug 2019

According to the decision, such entities can now first operate through e-commerce and then open brick-and-mortar stores.

Vodafone pug returns in new role

Vodafone pug returns in new role

Rediff.com24 Apr 2008

Vodafone brings back the 'ambassador pug' to advertise its customer care services. This is the third dog after Spikey and Chika being used for Vodafone and Hutch campaigns respectively. The pug brings a likeability factor to the brand irrespective of the fact whether you are a customer or not. Hutch had a positive brand image and to make sure that it continued the effective use of the dog was extremely pivotal for the transition. The pug is an integral part of communication.

Ford India launches toll free number

Ford India launches toll free number

Rediff.com11 May 2007

Ford India announced on Friday the launch of a free nationwide telephonic customer care service.

British Airways offloads family over crying 3-yr-old

British Airways offloads family over crying 3-yr-old

Rediff.com9 Aug 2018

The bureaucrat has alleged that another Indian family was also offloaded as they offered biscuits to the child to console him.

7 questions you must ask your financial planner

7 questions you must ask your financial planner

Rediff.com15 Oct 2018

A good planner will take the role of a family doctor.

IBM bags $800 mn deal from Idea

IBM bags $800 mn deal from Idea

Rediff.com21 Mar 2007

US technology major IBM has bagged a 10-year contract worth $ 600-800 million from Idea Cellular to integrate and transform its business processes and IT infrastructure.

This is how GM is spinning a new tale

This is how GM is spinning a new tale

Rediff.com21 Aug 2015

GM has invested $1 billion in the country since 1996.

Fake notes from SBI ATM: Cash custodian arrested

Fake notes from SBI ATM: Cash custodian arrested

Rediff.com24 Feb 2017

Isha was the custodian of the cash at the time it was being placed in the ATM.

Do you speak good English?

Do you speak good English?

Rediff.com6 Oct 2006

Convergys India Services is recruiting Customer Care Officers.

BPO jobs in insurance, banking

BPO jobs in insurance, banking

Rediff.com25 Aug 2005

EXL Service is looking for Customer Care Associates (voice) for insurance, banking and travel-related processes.

Got a technical bent of mind?

Got a technical bent of mind?

Rediff.com24 Aug 2005

Wipro BPO Solutions Ltd is looking for Technical Support Associates and Customer Care Associates.

Recharge your metro smart card the mobile phone way

Recharge your metro smart card the mobile phone way

Rediff.com21 Jul 2015

Delhi Metro Rail Corporation (DMRC) has launched top up (recharge) facility of Metro Smart Cards through approximately 800 such ICICI Bank Business Correspondent Network (Outlets), located across the national capital and NCR region.

After tax sops, govt ushers FDI reforms to propel growth

After tax sops, govt ushers FDI reforms to propel growth

Rediff.com28 Aug 2019

FDI is a major driver of economic growth and a source of non-debt finance for the economic development of the country. The government has put in place an investor-friendly policy on FDI, under which investment up to 100 per cent is permitted on the automatic route in most sectors/ activities. At $ 64.37 billion, FDI in 2018-19 is the highest ever investment received for any financial year.

India base for Hyundai small car Pa

India base for Hyundai small car Pa

Rediff.com28 Sep 2007

The share of eastern India in the overall sales volume is also expected to grow from the existing 9 per cent to 15 per cent by 2010. At present, Hyundai sells around 1,000 units per month in eastern India.

Telcoms told to have fixed no. for complaints

Telcoms told to have fixed no. for complaints

Rediff.com29 Aug 2006

Amid reports of telecom operators not responding to the grievances of the subscribers, the Telecom Regulatory Authority of India on Tuesday directed service providers to assign a fixed number for registering their complaints.