Air India's use of artificial intelligence (AI) has had a huge impact on the airline major's call centre volumes and the technology integration has reduced costs by 100 times, a senior company executive said on Wednesday. The airline launched its own chatbot AI.g, earlier known as Maharaja, in May 2023. The chatbot has answered approximately two million queries since its launch, handling 93 per cent of customer inquiries without needing to pass them on to call centre agents, said Sathya Ramaswamy, Chief Digital and Technology Officer, Air India.
Suchir Balaji, a 26-year-old Indian-origin former employee of OpenAI, was found dead in his San Francisco apartment on November 26. The medical examiner's office ruled the death a suicide, and police say there is no evidence of foul play. Balaji was known for publicly accusing OpenAI of violating US copyright law while developing ChatGPT, a generative AI program that has become a global sensation. His death comes amid a wave of lawsuits against OpenAI from creators who claim their copyrighted material was used without permission to train ChatGPT.
All directors, key officials, and shareholder speakers will be visible and audible and thousands of shareholders, including those from the US, UK, Canada UAE, Japan, HongKong, Singapore, Malaysia, and Australia, will be able to post their questions and eVote on resolutions.
Data collated for 47 BSE50 companies (as of H1FY25) shows employees and workers filed 8,468 such complaints in FY24.
'We give them problems so that they can come up with solutions using the technological skills they have learnt.' 'In fact, changemaking and problem solving are interchangeable, in a way.'
Thousands of retail investors are reaping the benefits of the disruption that the latest technologies have brought to the equity market. Brokerage firms are aggressively investing in technologies such as artificial intelligence, machine learning, big data and analytics, social media, chatbots, virtual assistants and so on.
Intern-Zip will teach 'technical savviness', soft skills and professional development. It would skill individuals in Microsoft Office and ChatGPT. It will include communication, problem-solving, time management, professional grooming, and networking.
Messaging app Telegram has taken decisive action against bots that were reported for sharing sensitive data related to Star Health and Allied Insurance Company, and is actively keeping an eye on their re-emergence, a company statement said. "The bots reported to Telegram for sharing Star Health data were immediately removed and moderators are monitoring to prevent them from being recreated. "The sharing of private information on Telegram is expressly forbidden and such content is deleted whenever it is found," the statement said.
India is among the fastest-growing markets for Google in the cloud services segment, a senior executive has said, adding that the tech giant is looking to partner companies in their business transformation through its offerings. Google Cloud India is seeing an "increased adoption" of its offerings across segments from the public sector to small and medium businesses and from startups and digital-native companies, Google Cloud India vice president and country managing director Bikram Singh Bedi told PTI.
For Yogi Adityanath the successful management of the fair is a crucial part of building 'Brand UP' and making the state a $1 trillion economy.
The National Informatics Centre uses AI to automate document analysis and detect fraud in government departments.
Besides India, the United States and the United Kingdom will also go to the polls this year.
Jobs requiring AI skills carry a significant wage premium, with some roles offering up to a 25 per cent increase in wages, notes Manoj Nagpal, vice president, professional services, OpenText, an information management company.
Going back to the board, analysing mistakes and efficiently addressing them can help entrepreneurs establish successful start-ups in the long run, says Vikram Bhandari, the chief technology and innovation officer at Riveron, a business advisory firm.
'India has a skill shortage of 56%.' 'This is a very interesting paradox -- the unemployment rate is 6% to 7%, and at the same time 20% of those qualified are unemployed.'
This could fundamentally transform the industry that had been a major source of employment in countries like India and the Philippines.
Do not get repair work started without informing the insurer as the latter like to carry out end-to-end verification of damages and documents before approving a claim.
E-commerce startup Dukaan has replaced 90 per cent of its customer support team with an artificial intelligence (AI) chatbot, founder and CEO Suumit Shah informed on Tuesday. Attributing the decision to prioritising profitability, he said customer support costs reduced by 85 per cent while resolution time went down from over two hours to three minutes. "We had to lay off 90 per cent of our support team because of this AI chatbot. Tough? Yes. Necessary? Absolutely," Shah tweeted.
The court said Shroff is a celebrity and this status inherently grants him certain rights over his personality and associated attributes.
'An in-house contest encourages employees to share yoga and well-being practices with their families.'
'To those who have just finished engineering or MCA or BSc, BBA, I will say they should take up whatever internship opportunities they are getting.' 'They should look for opportunities to learn the latest tools.' 'They should think innovative and try to solve problems. Only when you sharpen your skills, you will remain relevant.'
Jobs specialising in the creation and management of AI tools may witness rising salaries due to the niche expertise they require. Skills in AI research, development and the practical application of AI tools in business settings will also see strong demand.
Overestimation of AI can lead to an excessive level of trust and the spread of disinformation. ChatGPT's replies are riddled with factual errors, hidden in eloquent, grammatically correct sentences. This leads to a hallucination of truth, explains Kumar Abishek.
Google CEO Sundar Pichai has announced that the tech giant will soon launch an Artificial Intelligence (AI) powered chatbot called 'Bard', aimed at countering the popularity of the ChatGPT tool backed by Microsoft. According to a blog post by Pichai, the conversational AI service will be assessed by a group of "trusted testers" before being rolled out to the public in the coming weeks. "Bard can be an outlet for creativity, and a launchpad for curiosity," Pichai, the Indian-origin CEO of Google and parent company Alphabet, said on Monday, adding that Google's chatbot will be able to explain complex subjects like new discoveries from NASA's James Webb Space Telescope to a nine-year-old.
Justice Prathiba M Singh stated that the accuracy and reliability of AI generated data is still in the grey area and at best, such a tool can be utilised for a preliminary understanding or for preliminary research.
I hope those who underestimate Rajeev Chandrasekhar will be proved wrong in this fight for Thiruvananthapuram's future, notes Rajeev Srinivasan.
How many of the apps downloaded in India deliver the GPT technology they say they are?
The Lok Sabha contest in Thiruvananthapuram is shaping up to be a significant battle involving key candidates like Shashi Tharoor, Rajeev Chandrasekhar, and Panniyan Ravindran. This three-cornered fight highlights the political dynamics in Kerala's capital city, with each candidate bringing their own vision and promises for the region's development, notes Rajeev Srinivasan.
The government has identified nine key focus areas in the AI national programme, including agriculture, education, Indian languages, smart cities, cybersecurity, transportation, and finance.
The number of frauds in the banking sector during the first half of the current financial year has increased substantially to 14,483 cases, although the amount involved is only 14.9 per cent of the previous year's amount, according to a RBI report. The report on Trend and Progress of Banking in India 2022-23, underlined the need to protect the banking system and the payments system from the risks of fraud and data breaches emanating from cyber threats. As many as 14,483 frauds were reported involving an amount of Rs 2,642 crore in the first half of current financial year, as compared to 5,396 cases (Rs 17,685 crore) in the same period a year ago.
AI will continue to grow in capacity, and the newer versions will keep us in a state of hypnosis. But there would still be a shadow of uncertainty, predicts Atanu Biswas.
Google CEO Sundar Pichai says Gemini will eventually be integrated into Google's search engine, its ad products, the Chrome browser.
With this, Italy becomes the first European country to block the advanced Artificial Intelligence software, which is capable of emulating and elaborate human conversations among other actions.
The police in northwestern Gansu province said in a statement on Sunday that a suspect surnamed Hong had been detained for "using artificial intelligence technology to concoct false and untrue information".
'In India, the GenAI startup ecosystem is unfolding with remarkable speed, signalling a new era of technological advancement and investment opportunities.'
Tata Communications on Wednesday announced that it would acquire NYSE-listed Kaleyra, a global omnichannel integrated communication services provider with a set of proprietary platforms offering targeted personalisation through messaging, video, push notification, e-mails and voice-based services, and chatbots. The acquisition is an all cash deal. Tata Communications has agreed to acquire Kaleyra at a price per share of $7.25, for a total consideration to Kaleyra shareholders of approximately $100 million, besides the assumption of all outstanding debt.
The latest ultimatum underlines the hardening of the government's stance on the issue of deepfakes and misinformation powered by AI, after the Centre categorically told platforms to crack down with urgency on doctored and manipulated videos rampantly being circulated on social media.
Cognizant Technology Solutions is infusing generative artificial intelligence (GenAI) into all its core offerings, chief executive Ravi Kumar S wrote in an internal note to its employees. Cognizant has 351,500 employees, a majority of whom are in India. Kumar cited the example of a GenAI-enabled conversational virtual assistant (VA) that Cognizant has introduced to help clients reimagine experiences beyond chatbots.
Creating an LLM trained on Indian languages is not easy. Experts say each language in India has a nuance of its own, so creating a ChatGPT-like product is an ambitious challenge.
CloudSEK in its report also warned that the leaked data could enable account takeovers.
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