Spanco Telesystems and Solutions is poised to invest over Rs 400 crore in its Indian business process outsourcing (BPO) operations, over two years.
US-based Outsource Partners International, a leading BPO firm specialising in finance and accounting services, has plans to open its third service centre in the country at Thiruvananthapuram.
To tap the domestic market, the country's second-largest information technology company set up a separate unit within its BPO arm in 2009.
GramIT, rural business process outsourcing initiative of the Byrraju Foundation, is in talks with various funding agencies 'to expand the scope and presence of its rural BPO services,' said foundation's lead partner Verghese Jacob. Byrraju Foundation is the NGO outfit formed by Satyam Computer Services founder B Ramalinga Raju in his personal capacity.
BPO company WNS Global Services has acquired a US based company, Trinity Partners, for an undisclosed amount to strengthen its presence in the mortgage and financial services business.
Welcoming Nasscom's plan to hold a common all India pre-qualifying test for job aspirants in the booming business process outsourcing industry, industry officials on Tuesday said the test would add credibility to the workers' skills, besides reducing
According to two independent sources in the know, the group is exploring the possibility of tapping private equity investors for a significant minority stake in the company or may even exit the business, provided it gets a significant exit premium.
iEnergizer, a BPO company of the Aptech group, is recruiting Collection Agents, Voice Agents and Web Agents in Noida.
Research by Deloitte shows that one in four people questioned have brought IT functions back in-house after realising that these services can be addressed more successfully or at a lower cost using internal resources.
Company aims to cross $1 billion in revenue for its BPO business.
Daksh, the BPO arm of IBM, is looking for Customer Care Specialists and Technical Support Executives.
Wipro BPO, the business process outsourcing arm of soaps-to-IT services player Wipro Ltd, plans to expand its operations in China and the Philippines by opening two more centres in these countries by the end of this year.
ICICI OneSource, a BPO company, is looking for Customer Service Associates.
Aviva, UK's largest insurance company, is transferring over 5,000 third party BPO vendor staff to its offshore division, Aviva Global Services, over the next year. \n
TransWorks, the BPO/ ITES arm of the Aditya Birla Group, is looking for Voice-based Telemarketing Associates.
But the incident showed that we did have good security in place because it did not involve any breach into our network, says MphasiS CEO Jerry Rao.
Due to the rupee's rise and its impact on IT firms earnings, employees in IT, BPO sector will not only have to work longer but will find their salary increments being pruned.
Software association Nasscom has said the final circular on taxation of ITeS-BPO companies should be more explicit and clear about the 'arm's length principle' to remove uncertainties from the mind of foreign investors.
"We will increase our headcount from 37,000 to 50,000 in the next five years and set up more centres. Most of our business would be focused on the third party solutions and a little bit on the captive sector," said Accenture BPO Lead Executive P G Raghuraman. The company is also seeking to tap the BPO industry by securing new acquisitions in the domestic market.
Tata Consultancy Services has divested its 40 per cent stake in business process outsourcing firm Sitel India to US-based Sitel Corporation for $17.732 million.
At the Adi BPO here nearly 500-600 young girls and boys work round the clock to outsource to the customers of leading companies like Videocon, Tata and others.
Eyeing a revenue contribution of about six per cent from its business process outsourcing division, Hughes Software Systems will double the division's current manpower strength of 300 in 2004.
A survey reveals that 32% BPO employees suffer from sleep disorders, 25% have digestive problems, and about 20% have eyesight problems.
"We find that there has been undue and unexplained delay by both the state and Central government in processing the mercy petitions," the court said.
Quatrro BPO Solutions is planning to start operations in China, with plans to penetrate the local market too.
The alliance focuses on the support of US loan servicing loan modification initiatives as defined under the Home Affordable Modification Program or alternative loan modification programs, Bangalore-headquartered Infosys said.
They remain a popular choice for the young generation and offer numerous job opportunities for graduates from various backgrounds.