"TRAI would like to obtain the feedback about the quality of Internet service through an online customer survey which will also have a questionnaire relating to Internet telephony and braodband services," a TRAI media release said on Thursday.
The survey is being conducted through TRAI's Web site (www.TRAI.gov.in); the last date for sending the responses is June 7.
TRAI had earlier conducted a customer survey and public consultation. Based on the feedback, it had set benchmarks of quality of service for Internet, in December 2001.


