News for 'customer-relationship-management'

ED Conducts Raids In Panchkula Municipal Corp Fraud Case

ED Conducts Raids In Panchkula Municipal Corp Fraud Case

Rediff.com23 Apr 2026

The Enforcement Directorate conducted searches at multiple locations in a money laundering case linked to an alleged Rs 145 crore fraud involving fixed deposits of the Panchkula Municipal Corporation.

Spirit Of Giving: Households Earning Rs 5,000 A Month Give To Charity

Spirit Of Giving: Households Earning Rs 5,000 A Month Give To Charity

Rediff.com11 Mar 2026

Of the donations, 48% is in kind -- such as food, clothing, or other household goods -- followed by cash (44%) and volunteering (30%) with non-profits, religious institutions, or community groups.

IT Firms Brace For DPDP With Minimal Disruption

IT Firms Brace For DPDP With Minimal Disruption

Rediff.com26 Nov 2025

'The impact will be minimal and it will only increase compliance cost on consent, data flows, localisation timelines, internal audits, data mapping, and new tooling.'

Why IT Firms Face 5-10% Payroll Hike

Why IT Firms Face 5-10% Payroll Hike

Rediff.com24 Nov 2025

'Companies will need to revisit compensation structures, contracts, staffing models, and human resources system.'

Urgent Need For Data Sovereignty

Urgent Need For Data Sovereignty

Rediff.com13 Oct 2025

'When global politics has some intervention on the core software one uses, and if you are cut off from your own data in critical workflows, sovereignty is no longer optional. It becomes a necessity.'

Tesla's EVs to start rolling out of Satara in Maharashtra?

Tesla's EVs to start rolling out of Satara in Maharashtra?

Rediff.com19 May 2025

The US carmaker's entry into India is expected by the last quarter of the current financial year.

How To Handle A Competitive Colleague?

How To Handle A Competitive Colleague?

Rediff.com17 Apr 2025

rediffGURU Kanchan Rai, founder of the Let Us Talk Foundation, offers career advice on how to deal with a competitive colleague in a professional manner.

'Can I Join IT After BSc Chemistry?'

'Can I Join IT After BSc Chemistry?'

Rediff.com11 Dec 2024

rediffGURU Chocko Valliappa offers advice on how you can pick the right course and career.

'Will My Health Insurance Premium Increase If...?'

'Will My Health Insurance Premium Increase If...?'

Rediff.com26 Dec 2024

Ask rediffGURU and PF expert Milind Vadjikar your insurance, stocks, mutual fund and personal finance-related questions.

Real estate players deploy AI, plug into AR and VR tech to boost sales

Real estate players deploy AI, plug into AR and VR tech to boost sales

Rediff.com16 Jan 2024

Buying one's dream home requires planning, funds, and these days, putting on an AI-enabled virtual reality (VR) headset. Realtors are increasingly providing customers an immersive experience, courtesy generative artificial intelligence (GenAI), mixed reality, and metaverse. For realty consultancy Anarock group, AI and machine learning (ML) are enabling predictive market analysis, facilitating virtual property tours, and improving property management through predictive maintenance.

IIM Bangalore's 32 FREE Online Courses

IIM Bangalore's 32 FREE Online Courses

Rediff.com4 Aug 2023

Indian Institute of Management Bangalore is offering special digital courses taught by their professors.

Meet K Krithivasan, TCS' CEO-designate

Meet K Krithivasan, TCS' CEO-designate

Rediff.com17 Mar 2023

"Humble", "kind", and "spiritual" are some adjectives used to describe K Krithivasan, chief executive officer designate and global head of banking, financial services, and insurance business, Tata Consultancy Services (TCS), where he is an old stager. Krithivasan, based out of Chennai, has been part of the global technology sector for over 34 years. He joined TCS in 1989. During his long tenure at the company, he has held leadership roles in delivery, customer relationship management, large programme management, and sales.

Shoppers need not stop: Dynamics of in-store payments is being rewritten

Shoppers need not stop: Dynamics of in-store payments is being rewritten

Rediff.com12 Jun 2023

In March this year, Worldline India launched Vabox (Voice Alert Box): merchants will now get instant audio alerts on the settlement of UPI (Unified Payments Interface) payments via QR codes in languages of their choice when customers check out. "They needn't worry whether the amount has been credited to their account," says Gulshan Pruthi, the firm's executive vice-president. The French payments giant will roll out 500,000 Vaboxes in the initial phase.

Microsoft to set up largest data centre in Hyderabad

Microsoft to set up largest data centre in Hyderabad

Rediff.com7 Mar 2022

Tech giant Microsoft will set up its largest and fourth data centre in India at Hyderabad with an investment outlay of over Rs 15,000 crore over a period of 15 years. "I am very happy to say today that Hyderabad will be the destination for Microsoft's largest Data Centre investment in India with an investment of over Rs 15,000 crore over a period of 15 years. "This will be one of the largest FDIs that Telangana has attracted," Telangana Minister for IT and Industries KT Rama Rao on Monday said at an event marking the announcement of Microsoft's latest data centre region in Hyderabad.

First salary: 'I was paid Rs 500 for overtime'

First salary: 'I was paid Rs 500 for overtime'

Rediff.com30 Dec 2019

Rediff reader Sangeeta Joshi, 49 from Jalgaon shares her story:

In Digital India, SAAS firms are lapping up young execcutives

In Digital India, SAAS firms are lapping up young execcutives

Rediff.com23 Oct 2020

Indian firms selling SAAS products have got a bonanza as companies meet, manage and sell remotely. The top five firms - Zoho, Freshworks HighRadius, Druva, and Icertis - account for 33 per cent of the market share. Chennai, India's SAAS centre, alone generates $1 billion in annual revenue. Yuvraj Malik explains how these companies are planning their next phase of growth.

Distance MBA programmes at IMSR

Distance MBA programmes at IMSR

Rediff.com27 Jun 2008

Distancee MBA programmes at Indian Management School & Research Centre, IMSR.

Distance MBA programmes at IIMS

Distance MBA programmes at IIMS

Rediff.com14 May 2008

Distance MBA programmes at the Indian Institute of Management Studies.

Get a distance learning MBA from USA

Get a distance learning MBA from USA

Rediff.com21 Aug 2008

University of Northeast Virginia for Distance Learning invites applications for its various Management programmes.

How Arundhati Bhattacharya is turning the tide for Salesforce

How Arundhati Bhattacharya is turning the tide for Salesforce

Rediff.com4 Jun 2020

Bhattacharya is now more optimistic than before regarding the adoption of newer technologies, even though she acknowledges there could be short-term challenges owing to the pandemic. Salesforce is among the first global employers to take the 'no lay-off' pledge, pertaining to COVID-19.

Now, carry discount vouchers on mobile

Now, carry discount vouchers on mobile

Rediff.com28 Jun 2010

Mobile coupons are used by over 3,000 retailers at various scales and are believed to be a Rs 5-crore (Rs 50 million) business opportunity.

How to be a great manager

How to be a great manager

Rediff.com14 Sep 2007

Customer relationship management (CRM) enables you to maximize the efficiencies of marketing resources and empower marketers to acquire and develop long-term customer relationships.

Distance learning programmes at Symbiosis

Distance learning programmes at Symbiosis

Rediff.com21 Jun 2006

Symbiosis Centre for Distance Learning invites applications for its various programmes.

Wipro gives momentum to SAP biz

Wipro gives momentum to SAP biz

Rediff.com3 Sep 2007

The company has also expanded its SAP services in the utilities industry, supply chain management and customer relationship management domain.

Grey Global scouts for acquisitions in media

Grey Global scouts for acquisitions in media

Rediff.com20 Mar 2007

Grey Global group, a part of the WPP Network, is in talks with interactive media companies in India for acquisitions.

Infovision to hire 1,200

Infovision to hire 1,200

Rediff.com21 Aug 2006

Customer relationship management services provider InfoVision Group said on Monday it will increase its headcount to 6,000 from the current 4,800 by the end of this fiscal as part of its expansion plans.

Study at the National Institute of Advertising!

Study at the National Institute of Advertising!

Rediff.com12 Apr 2005

The National Institute of Advertising invites applications for its one-year Post Graduate Diplomas.

Talisma eyes growth from education

Talisma eyes growth from education

Rediff.com21 Jan 2005

What CIOs will focus on in 2004

What CIOs will focus on in 2004

Rediff.com16 Dec 2003

Indian chief information officers would be mainly concerned with the issue of IT infrastructure during the year 2004, Gartner Inc, the research and advisory firm, said on Tuesday.

Bajaj Intl in pact with UK co

Bajaj Intl in pact with UK co

Rediff.com23 Aug 2004

Bajaj International has inked a pact with UK based Thinking Applications, for their web based customer relationship management product OfficeSpark.

Talisma Corp, Canadian firm merge

Talisma Corp, Canadian firm merge

Rediff.com9 Oct 2003

Talisma Corporation, the Bangalore based mid-sized product firm announced on Thursday that its merger with Canadian IT firm Pivotal Corporation.

Lalu's lessons for low-cost airlines

Lalu's lessons for low-cost airlines

Rediff.com22 Aug 2006

Mphasis to acquire Princeton Consulting of UK

Mphasis to acquire Princeton Consulting of UK

Rediff.com14 Feb 2005

Mphasis BFL Group on Monday said it would acquire London-based consulting company Princeton Consultings in an all cash deal for £7.73 million.

Dell visits Bangalore, meets staff

Dell visits Bangalore, meets staff

Rediff.com19 Mar 2003

The India centre provides both e-mail and telephone-based technical support to Dell's users and develops software applications for the American parent, besides outsourcing work to companies like Infosys.\n\n\n\n

Wooing customers, BPCL style

Wooing customers, BPCL style

Rediff.com5 Nov 2003

Fiat, NIS Sparta in customer service pact

Fiat, NIS Sparta in customer service pact

Rediff.com20 Oct 2003

Automaker Fiat India on Monday said it has tied up with NIS Sparta, a leading consulting and training organisation in customer relationship management, the latest in a series of steps taken to enhance customer service.