While mobility aggregators such as Rapido and Uber have welcomed the decision, gig workers associations and unions remain concerned.
Bike-taxi drivers are also left stranded as many depended on the service.
Long working hours, earnings that fall short of meeting household expenses, arbitrary deactivation and blocking of identity (ID) by platforms, and high physical and mental stress are among the major issues plaguing workers of the booming gig economy in India, a report based on a survey has found. Nearly 83 per cent cab drivers reported working for more than 10 hours in a day, while 78 per cent delivery personnel worked for the same duration, showed the report released on Monday, titled "Prisoners on Wheels" and based on a survey by the University of Pennsylvania and the Indian Federation of App-Based Transport Workers (IFAT).
'They don't tell us what they take from customers. They don't tell customers what they give us.'
'Nobody wants to run an exploitation factory.'
Fairwork focuses on five principles of fair gig work: Fair pay, fair conditions, fair contracts, fair management, and fair representation.
If you have seen Zwigato, Param Kumar's story will sound familiar. Laid off from his job as a repairman at a Gurugram-based water purifier provider, he now delivers groceries and food for a mobile-based delivery app, in Delhi. Kumar, who started making deliveries last August, told Business Standard that he is working longer hours than his older salaried job as an RO repairman, and has no paid leaves or health insurance. Kumar is part of India's estimated 7.7 million-strong force of gig workers.
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