Online food delivery platform Swiggy on Friday laid off 380 employees as part of a "restructuring exercise" citing challenging macroeconomic conditions, with its CEO Sriharsha Majety saying that overhiring was a case of "poor judgement" where he should have done better. In an internal email, Majety, co-founder and CEO, also apologised to the affected employees and said the "extremely difficult decision" taken after "exploring all available options" and offered an employee assistance plan for the impacted people. He said the growth rate for food delivery has slowed down versus the company's projections.
Dark pods are physical stores or warehouses which will be accessible only to Swiggy staff and which will host groceries, pharmacies, and cloud kitchens.
The funding marks the first investment in the Indian food delivery category by SoftBank Vision Fund 2, with participation from the company's long-term investor, Prosus, and other existing investors Accel Partners and Wellington Management, Swiggy said in a statement. In addition, new investors Qatar Investment Authority, Falcon Edge Capital, Amansa Capital, Goldman Sachs, Think Investments and Carmignac participated in the round, it stated. This latest fundraise was heavily oversubscribed following strong interest from investors, and comes on the back of Swiggy's rapid recovery from the impacts of COVID-19 and subsequent growth in 2020-21, Swiggy said.
Food delivery apps Zomato and Swiggy reported a nationwide outage on Wednesday. Both the platforms witnessed technical glitches and were unresponsive for almost an hour. Downdetector, a platform that collects status reports from a series of sources, recorded about 3,619 reports of outage against Zomato at 2:05 PM and about 771 reports of outage against Swiggy at around 2:21 PM. According to the sources, the outage was caused by Amazon Web Services (AWS), a cloud-services platform, which runs both platforms. Though Swiggy and Zomato are working now, some customers reported that the issue has not been solved completely and they are not able to place orders and there are payment related issues.
So Swiggy offered 35,056 varieties of biryani to its users, says Peerzada Abrar.
'We saw 581 chocolate orders per minute and 324 rose orders per minute.'
Competition Commission on Monday ordered a detailed probe against food delivery platforms, Zomato and Swiggy, for alleged unfair business practices with respect to their dealings with restaurant partners. The order has come on a complaint filed by the National Restaurant Association of India (NRAI). The watchdog's probe arm -- Director General (DG) -- will investigate the case.
The first step in Swiggy's local commerce idea is to tie up with supermarket chains, pharmacies, meat shops, pet stores, flower vendors and others. This is Swiggy's evolution from being a food-delivery company to a "deliver anything" unicorn.
GST Reform 2.0, which trims tax slabs from four to two, signals a push for demand-led growth, and together with recent income tax cuts, sets the stage for sustained economic growth, experts said. The Goods and Services Tax (GST) Council on September 3 approved an overhaul of the indirect tax regime by taxing essentials at 5 per cent and other goods at 18 per cent. A new 40 per cent tax will be applicable on luxury and sin items.
Food delivery aggregator Swiggy's losses widened 2.24 times to Rs 3,628.9 crore during last financial year, as its expenses surged 227 per cent in a year. This is even as the decacorn's revenue jumped more than twofold to Rs 5,704.9 crore in FY22, according to details from company research platform Tofler. While the company's losses surged from a base of Rs 1,616.9 crore in FY21, its total expense in FY22 touched Rs 9,748.7 crore, from Rs 4,292.8 crore a year ago.
The acquisition will expand Swiggy's existing network of 40,000 restaurants.
Festive sales are expected to surge 27 per cent to cross Rs 120,000 crore in 2025, driving Amazon and Flipkart to expand warehousing capacity by millions of cubic feet and extend delivery networks to thousands of new pin codes -- an infrastructure buildout that could reshape India's retail landscape for years.
Swiggy is rapidly scaling up its technology (tech) teams as the food delivery giant is witnessing strong recovery and growth over the past few months. The SoftBank-backed company is hiring across engineering, product, design, analytics, and data science functions in the next two quarters. Building this team, Swiggy is setting up a new development centre in Gurugram. Its rival Zomato, which had a stellar debut on the Indian stock exchanges in July, is also headquartered in Gurugram.
Swiggy is following a path that seems similar to what Meituan, one of China's largest O2O (online-to-offline) platforms that delivers food, sells movie tickets and offers hotel reservation, has done so far, reports Patanjali Pahwa.
Sometimes the most relatable reaction face can land you brand deals with Swiggy and Yes Madam faster than a Dhoni six.
Given that people have been reluctant to order cooked food - which worsened due to a couple of cases of delivery personnel testing positive for COVID-19 - food delivery platforms have included grocery delivery as part of their services.
Some of the key names include: Maruti, M&M, Ashok Leyland, Britannia, Ultratech, JK Cement, Havells, Voltas, Amber, Metro, Trent, LemonTree, Indian Hotels, Niva Bupa, HDFC Life, IGL, Acme Solar, Suzlon, Swiggy, Delhivery, ICICI Bank, HDFC Bank, Bajaj Finance, Shriram Finance," according to a report by Motilal Oswal Financial Services.
Backed by China's Tencent and Prosus NV, Swiggy has around 8,000 employees.
Biryani, of course! Swiggy's annual report for 2024 revealed that biryani was the most popular order in India. Are you surprised?
Competition in the fast-growing quick commerce sector is heating up as Swiggy Instamart faces a tough challenge in narrowing the gap with Blinkit, which currently dominates the market. In the second quarter (Q2) of 2024-25 (FY25), Instamart's gross order value (GOV) rose by 42.1 per cent quarter-on-quarter (Q-o-Q) and 75.5 per cent year-on-year (Y-o-Y), reaching Rs 3,382 crore.
The filing of Swiggy's DRHP has led to direct comparisons with Zomato, which is a direct competitor in food delivery and the fast-growing quick-commerce segment where Blinkit (owned by Zomato) faces off against Instamart (and Zepto). In Q-commerce, Flipkart, Amazon, Reliance and Big Basket are all entering the space. All of them have deep pockets, hence competitive intensity will rise going forward.
To place orders, customers need to complete an instant age verification by uploading a picture of their valid government ID, followed by a selfie which the platform will use for authentication.
Alleging "anti-competitive practices" by Zomato and Swiggy, restaurant industry body National Restaurant Association of India (NRAI) on Monday said it has approached fair trade regulator Competition Commission of India (CCI) for a detailed probe against the food aggregators. Keeping the interests of restaurants in mind, NRAI on July 1 had filed information with the CCI, it said in a statement. The main issues highlighted by the association in the submission are bundling of services, data masking, and exorbitant commission charged, price parity agreements, deep discounting, including forcing restaurant partners to give discounts to maintain appropriate listing, exclusivity of listed restaurants, and violation of platform neutrality, vertical integration, and lack of transparency on the food ordering platforms.
Biryani is set to get its own valuation. Devyani International, the largest franchisee of Kentucky Fried Chicken (KFC) quick-service restaurants (QSRs) in India, is considering the acquisition of Sky Gate Hospitality, which operates restaurants under the brand Biryani By Kilo (BBK), it said in a statement to BSE on Monday.
More than 30 technology startups, collectively valued at $100 billion, are poised to go public by 2027, signalling a potential rebound in India's stock market activity, according to a report by investment bank The Rainmaker Group. Walmart-owned Flipkart, financial technology (fintech) leader PhonePe, SoftBank-backed Lenskart, Razorpay, Zetwerk, and Meesho are among the top companies preparing to go public in India.
Zomato is at 5, Swiggy at 9, Blinkit at 10.
Physics Wallah has filed Draft Red Herring Prospectus (DRHP) with the Securities and Exchange Board of India (Sebi), a precursor to hitting the primary market from where the edtech Unicorn reportedly plans to raise around Rs 4,500 crore through IPO.
However, under several external factors -- such as technological disruption or advancement, regulatory or policy changes, or economic shocks -- the gig workforce may grow only to 32.5 million by 2047, a report points out.
The government on Monday asked online food business operators like Swiggy and Zomato to submit a proposal within 15 days on improving their consumer grievance redressal mechanism amid rising complaints from customers. The department of consumer affairs directed e-commerce FBOs "to transparently show consumers the breakup of all charges included in the order amount such as delivery charges, packaging charges, taxes, surge pricing etc." According to an official statement, "The Department of Consumer Affairs has directed major e-commerce Food Business Operators (FBOs) to furnish the current framework as well as a proposal on improving the consumer grievance redressal mechanism within 15 days."
Swiggy had in June entered the elite Unicorn club after raising $210 million from a group of investors
To make the service a hassle-free everyday option, Daily will allow users to schedule their meals in advance or opt for a daily, weekly or monthly subscription.
In a first for a major corporate house, engineering, procurement and construction major Larsen and Toubro on Thursday announced a one-day paid menstrual leave for women employees. The move will benefit about 5,000 women employees at the Mumbai-headquartered company.
'Only a fool would put his life savings into a restaurant at 59... but I did'
Zomato and Swiggy
Food-delivery firm Zomato has hiked the platform fee to Rs 6 from Rs 5 per order in Delhi, Mumbai and Bengaluru. Its rival Swiggy, which had also increased the platform fee in select cities on Sunday, reverted to charging Rs 5 per order on Monday in Delhi, Mumbai and Bengaluru, as shown on its app.
... catch up with Blinkit, Swiggy Instamart and Zepto...
The changes will take effect on March 28, with portfolio adjustments expected before the market closes on March 27.
Tax concealment in case of Walmart-owned Flipkart's unit is about Rs 650 crore while the remaining estimation is related to Swiggy.
The ride-hailing company will soon launch UberEATS, which has been testing food and grocery deliveries since 2014, in India. Alnoor Peermohamed reports.
'We cannot enter any flat in Satguru building until the watchman gives us access.'
