Having seen a rapid growth in demand for frontline workers in FY22 with the economy opening up, the growth seems to have muted in FY23 due to macroeconomic challenges. According to BetterPlace's Frontline Index Report, total demand for frontline jobs decreased by 17.5 per cent. In FY23, 6.6 million frontline jobs were created in India as compared to 8 million in FY22.
'In the current scenario e-commerce delivery is flourishing, driving demand.'
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