India's second-largest IT services firm, Infosys Technologies, has set up a separate unit within its business process outsourcing arm (Infosys BPO) to concentrate solely on the domestic BPO market.
Essar Global on Tuesday announced it has acquired Global Vantedge, a Bermuda-based BPO company from Chrys Capital for about Rs 100 crore (Rs 1 billion) to boost its presence in the BPO space.
Tracmail offers aspiring BPO professionals a free Career Development Program.
Sources said that Essar group firm Aegis BPO submitted the EoI recently as the Essar group is trying to expand its BPO business. Both Aegis and Satyam BPO work with companies in telecom, banking, finance and insurance. Satyam BPO's biggest international clients reportedly include BellSouth, Verizon and GlaxoSmithKline
Terminates services of over 600 contract workers in February.
The 35,000 square foot facility would increase Capgemini's BPO's total capacity in India to over 4,500 seats, the company said.
Focussing its attention on technology and, research and development based outsourcing, HCL BPO will open an offshoring centre in Pondicherry in 2006
India has been ranked as the world's biggest outsourcing destination.
Philippines might have emerged as the new capital for call centre works, but the country still has a long way to go to match India in the overall business process outsourcing (BPO) segment not just in terms of size of the industry, but also in terms of range of services.
Global business process outsourcing in the financial services sector has the potential to reach a market size of $250 billion, with India playing a key role, says a study by global consulting and research firm Everest Group.
Infosys BPO Vice President Ramit Sethi has joined Wipro BPO as Senior Vice-President-Knowledge Services and Capital Markets.
IT & BPO company Mphasis on Wednesday said it will set up its third Indian BPO centre in Mangalore which will become operational in the next fiscal and will look at acquisitions in the IT services space in the United Kingdom.
Instead of making employees work for longer hours, should the IT industry come up with better plans to counter the crisis brought in by rupee appreciation?
What it takes to be a voice & accent trainer.
The IT sector's highest industry body also named the nation's top BPO companies and the top IT services firms in India.
From being seen as a fun place to work, BPOs are working hard to ensure stable career paths for their young employees.
The Nasscom Governance and Ethics Committe on Tuesday released its recommendations aimed at further strengthening corporate governance practices in the Indian IT-BPO industry.
HCL Technologies BPO Services Ltd (HCL BPO), the BPO arm of HCL Technologies, said on Saturday that it would be expanding its staff strength to about 40,000 by 2009.
Nasscom recently released its ranking of the top 20 IT-BPO organisations in the country that accounted for over 40 percent of the total employees in this sector.
According to the agreement, RuralShores, one of the largest rural BPO organisations in the country, would be establishing GMR's BPO at Kakinada SEZ in the East Godavari district of Andhra Pradesh.
Service attitude and overall grooming are important.
Wipro BPO is looking for Technical Support Associates and Customer Support Associates.
Wipro BPO is looking for Customer Support Associates and Technical Support Associates.
BPO expert Sunder Ramachandran chats with readers on the prospects of a job in the BPO industry.
First step in reshaping the BPO sector's image is to focus on BPO professionals' needs.
India's booming outsourcing sector has been hit by a fraud again.
Wipro BPO is looking for Technical Support Associates and Customer Care Associates.
The BPO arm of Satyam Computer Services, Nipuna has set up a BPO facility at Chennai.
Wipro BPO is looking for Customer Support Associates.
Wipro BPO is looking for Technical Support Associates and Customer Care Associates.
Have you ever been found yourself a dangerous situation working night shifts at a BPO? Tell us about it.
The largest subsidiary of India's second largest IT services company reported a 400-basis points improvement in operating margins, to 22 per cent in 2011-12.
The survey conducted by Dataquest, India's leading IT magazine, consists of two parts: HR round and employee satisfaction.
The seventh annual Nasscom ITES-BPO strategy summit commences in Bangalore on Tuesday.
This is what BPO training expert Nasha Fitter told Get Ahead readers in a recent chat.
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