Maahi Singh explores a career in voice and accent training in the thriving BPO industry.
ndia's IT and BPO exports are expected to grow by 33.47 per cent to $31.9 billion in 2006-07 from $23.9 billion
Swaminathan D ('Swami' Swaminathan), the current COO and senior vice president of Infosys BPO, is now the CEO and MD.
'GenAI has democratised the AI conversation. I do not know of a single client who is not interested in that conversation.'
W.C.H Training Solutions is offering a 30 hour "Training & Placement programme" in New Delhi for candidates interested in making a career in Travel BPO's.
Daksh, IBM's BPO arm, is looking for Customer Care Specialists (tech/ semi-tech support and customer service) and Assistant Managers (operations).
Acclaris Business Solutions Pvt Limited, a BPO subsidiary of Acclaris, is recruiting Process Executives.
The plethora of new pricing schemes from telecom companies, like 'one paisa per second' billing, has squeezed the margins of their business process outsourcing partners.
ICICI OneSource Ltd, a BPO company, is looking for Customer Service Associates.
OneSource, a BPO company, is looking for Customer Service Associates.
IT bellwether Infosys Technologies on Thursday said its subsidiary Infosys BPO will acquire US-based McCamish Systems for an initial payment of $38 million (about Rs 176.6 crore).
IT major Infosys on Tuesday showed the door to Abraham Mathews, CFO of its BPO subsidiary, for not complying with the code of conduct, while CEO Gautam Thakkar has resigned taking responsibility on moral grounds.
The country's third largest software exporter, Wipro Technologies, on Tuesday said it is looking for an acquisition in the BPO space, which is likely to be the next engine of growth for the IT industry.
Syndicate Bank is planning to set up a subsidiary for providing business process outsourcing services.
Nasha Fitter answers questions on the BPO industry.
Nipuna, Satyam's BPO arm, is recruiting team members for Customer Support.
Software body Nasscom expressed its disappointment over the budget as it has no fresh proposals for the USD 100 billion Indian IT-BPO sector even as the industry's request to exempt SEZ income from Minimum Alternative Tax has been ignored.
Wipro Spectramind is hiring Technical Support and Customer Care Associates.
Sify Ltd, the largest aggregator of bandwidth in India, is finding the going good for its BPO-specific Internet bandwidth solution in India.
The growing fear among software professionals is of getting infected while travelling to work in buses or cabs. And so, many IT-BPO firms have allowed their people to work from home if it fits their job profile. Some are planning to hire laptops to encourage employees to stay at home and work.
With the growing swine flu scare across the city, a number of IT-BPO service providers here are seeing up to 20 per cent drop in attendance.
India's representation in the top 50 Emerging Global Outsourcing cities has grown to four, from last year's three, with the addition of Jaipur to the list at number 31. The other Indian cities in the list include Kolkata at number six, Chandigarh at 12 and Coimbatore at 17, says the study.
There is growing demand for multi-country shared services and BPO services within Asia-Pacific.
Though it is smaller than the $11 billion BPO exports market, it is expected to reach $6 billion by 2012, according to a new Ernst and Young study. The domestic BPO market, hence, presents a huge untapped growth opportunity. Its addressable market opportunity is in the range of $16-19 billion by 2012, with significant business growth coming in from sectors like BFSI (banking, financial services and insurance), telecom, media, retail and government.
Writing an effective CV is a tricky job for fresh graduates, especially because all of them pass out with same academic qualifications. We list down some small things which candidates can include in their CVs to make that big difference.
Sonata Software said on Monday it is evaluating plans to enter the business process outsourcing sector in the insurance space.
"The company currently employees 950 people, atleast in next twelve months, we should get to a level of around 1,500," Infosys BPO managing director and chief executive officer Dandapani Swaminathan told PTI.
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