Nasscom, the premier trade body of the Indian IT-BPO industry, on Wednesday said the aggregate revenues of the sector are expected to reach $60 billion by FY09.
In India, there are so much of added costs in the form of providing food and transportation to employees, says S Nagarajan, Co-founder, 24/7 Customer.
This is the company's first business process outsourcing centre in the South-East Asia and the latest addition to the company's Global Network Delivery Model, Tata Consultancy Services said in a filing to the Bombay Stock Exchange.
India's largest information technology (IT) services provider, TCS, is setting up a greenfield business process outsourcing (BPO) centre in Ahmedabad that can house 2,000 people.
Maahi Singh explores a career in voice and accent training in the thriving BPO industry.
ndia's IT and BPO exports are expected to grow by 33.47 per cent to $31.9 billion in 2006-07 from $23.9 billion
W.C.H Training Solutions is offering a 30 hour "Training & Placement programme" in New Delhi for candidates interested in making a career in Travel BPO's.
Swaminathan D ('Swami' Swaminathan), the current COO and senior vice president of Infosys BPO, is now the CEO and MD.
'We are training people to learn AI, machine learning, robotics; it is just new programmes that teach them new things and the raw material, the people, are eager to learn.'
Daksh, IBM's BPO arm, is looking for Customer Care Specialists (tech/ semi-tech support and customer service) and Assistant Managers (operations).
Acclaris Business Solutions Pvt Limited, a BPO subsidiary of Acclaris, is recruiting Process Executives.
ICICI OneSource Ltd, a BPO company, is looking for Customer Service Associates.
The plethora of new pricing schemes from telecom companies, like 'one paisa per second' billing, has squeezed the margins of their business process outsourcing partners.
OneSource, a BPO company, is looking for Customer Service Associates.
IT bellwether Infosys Technologies on Thursday said its subsidiary Infosys BPO will acquire US-based McCamish Systems for an initial payment of $38 million (about Rs 176.6 crore).
Syndicate Bank is planning to set up a subsidiary for providing business process outsourcing services.
Nasha Fitter answers questions on the BPO industry.
Nipuna, Satyam's BPO arm, is recruiting team members for Customer Support.
The country's third largest software exporter, Wipro Technologies, on Tuesday said it is looking for an acquisition in the BPO space, which is likely to be the next engine of growth for the IT industry.
IT major Infosys on Tuesday showed the door to Abraham Mathews, CFO of its BPO subsidiary, for not complying with the code of conduct, while CEO Gautam Thakkar has resigned taking responsibility on moral grounds.
Wipro Spectramind is hiring Technical Support and Customer Care Associates.
Sify Ltd, the largest aggregator of bandwidth in India, is finding the going good for its BPO-specific Internet bandwidth solution in India.
Software body Nasscom expressed its disappointment over the budget as it has no fresh proposals for the USD 100 billion Indian IT-BPO sector even as the industry's request to exempt SEZ income from Minimum Alternative Tax has been ignored.
'We look at the opportunities that are going to come in various fields in the next 5 to 10 years, do some research and come up with business plans.' 'Then, we go and seek out founders who will run the actual business.'
The growing fear among software professionals is of getting infected while travelling to work in buses or cabs. And so, many IT-BPO firms have allowed their people to work from home if it fits their job profile. Some are planning to hire laptops to encourage employees to stay at home and work.
With the growing swine flu scare across the city, a number of IT-BPO service providers here are seeing up to 20 per cent drop in attendance.
India's representation in the top 50 Emerging Global Outsourcing cities has grown to four, from last year's three, with the addition of Jaipur to the list at number 31. The other Indian cities in the list include Kolkata at number six, Chandigarh at 12 and Coimbatore at 17, says the study.
Though it is smaller than the $11 billion BPO exports market, it is expected to reach $6 billion by 2012, according to a new Ernst and Young study. The domestic BPO market, hence, presents a huge untapped growth opportunity. Its addressable market opportunity is in the range of $16-19 billion by 2012, with significant business growth coming in from sectors like BFSI (banking, financial services and insurance), telecom, media, retail and government.
There is growing demand for multi-country shared services and BPO services within Asia-Pacific.
Sonata Software said on Monday it is evaluating plans to enter the business process outsourcing sector in the insurance space.
Writing an effective CV is a tricky job for fresh graduates, especially because all of them pass out with same academic qualifications. We list down some small things which candidates can include in their CVs to make that big difference.
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