The Banking Codes and Standards Board of India, BCSBI, has stipulated customer rights, which public and private banks have committed to provide to their customers.
Borrowers wanting to prepay home loans can look forward to some relief as RBI on Tuesday indicated that it would scrap prepayment penalties charged by banks.
If RBI's recommendations are finalised, it will give more teeth to the existing fair practice code
India's forex reserves recently declined by $704 million to $354.517 billion.
The framework governing customer protection should consist of fairness and transparency of rule.
The most difficult case for the consumer is when your card is cloned and used online.