The stories of exclusions illustrate so tragically, the need of the hour is to bolster biometrics and 'smart' technologies with something more old-fashioned - the good old fashioned, compassionate human touch, says Geetanjali Krishna.
The need of the hour, as the Supreme Court readies to rule on the constitutionality of Aadhaar, is for the UIDAI to fix the bugs, says Geetanjali Krishna, in the second and final part of her series.
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