Claiming insurance compensation can sometimes claim your peace of mind. The territory is agog with complaints like that of Mumbai-based jeweller Rohit Bajaj, 36. His insurer did not pay him to get his
car back on the road after an accident. But, then, the fault was his: he had not followed the correct procedure for making the claim. The lesson from his case is that we should never give the insurer an excuse to refuse a rightful claim.