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Home > Business > PTI > Report

US court verdict a relief for BPO cos

September 25, 2003 20:19 IST

There might be some relief for Indian business process outsourcing companies as a federal court in Oklahoma, US, ruled on Wednesday that the Federal Trade Commission's 'Do Not Call Registry' is invalid.

The court's decision on September 24 overturned FTC rules that bar telemarketers from calling any consumer, who enrolled in the registry, saying the FTC acted without authorisation from Congress.

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The National Do Not Call Registry (of the US) is aimed at putting consumers in charge of the telemarketing calls they get at home. The Federal government created the national registry to make it easier and more efficient for consumers to stop getting telemarketing sales calls they don't want.

Elimination of telemarketing fraud and prohibition against deceptive and abusive acts or practices are major public concerns in the US.

But an agency's power to regulate must always be grounded in a valid grant of authority of Congress and in the absence of such a grant of authority, the court finds the do-not-call provision invalid, US District Judge Lee R West said in his ruling.

FTC adopted its Do Not Call rules in December 2002 and the new registry proved popular with over 50 million consumers signing up for the list that was to be effective from October 1.

However, the lawmakers said they will take appropriate action necessary to ensure consumers could stop intrusive calls from unwanted tele-markteers, sources added.

Indian BPO companies who were already reeling under US pressure on outsourcing, were anticipating the worst on the Do Not Call list and Wednesday's judgement came as a huge relief.}

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© Copyright 2005 PTI. All rights reserved. Republication or redistribution of PTI content, including by framing or similar means, is expressly prohibited without the prior written consent.

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Read what others have to say:

Number of User Comments: 5

Sub: Do Not Call

Thats a relief for the BPO companies but what abt user privacy. Who do we talk to when we get those irritating telemarketing calls with ...

Posted by Akshat Trivedi

Sub: What relation does BPO's have with this case??

This is a new low on rediff's journalism. No effort has been made to indicate how, the Do Not Call list was affecting or would ...

Posted by Kiran

Sub: What do BPO's got to do with this?

I think the author has just picked two most burning topics and merged them up for the Headline. Then there is no explanation of any ...

Posted by CK

Sub: US court verdict cheers BPO cos

I cant believe the tone of this article, including its headline. I live in the US and am appalled that the author feels that it ...

Posted by Mohinder Mahal

Sub: utter nonsense relation

what does the "DO NOT CALL" registry has got to do with indian BPO companies? Do you think BPO companies are calling households in USA ...

Posted by Siva



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