Shelley Singh &Amp; Snigdha Sengupta

112,000 Tech Jobs Have Vanished In 2025 So Far

...compared with 153,000 in all of 2024.

India's BPO Industry Gets AI Makeover

Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI.

The inside story: Why Vivek Paul quit Wipro