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RBI plans radical overhaul of customer protection norms

In measures aimed at protecting banking consumers, the Reserve Bank is in the process of formulating strict guidelines to discourage lenders from mis-selling and to hold them accountable for all......

Prepayment penalty on home loans to be scrapped

Borrowers wanting to prepay home loans can look forward to some relief as RBI on Tuesday indicated that it would scrap prepayment penalties charged by banks. "It is proposed to implement the......

RBI focuses on better customer service

'Prevention is better than cure' seems to be the focal point of the latest action points of the Reserve Bank of India (RBI) in the Annual Conference of Banking Ombudsman. So, the apex bank is......

Need counselling on your loan? Read on

Are you tired of paying your loan EMIs and is it taking a toll on your health? Are you a genuine customer who is currently in a financial position which does not let you repay your loans on time?......

Floating rate loans to become more transparent

In a way the global economic slowdown has come as a blessing in disguise for the banking industry. This industry is now getting more transparent thanks to the series of efforts from the Central......

  People speak for bcsbi

  • QNA
Q. I am having demat account with ICICI Bank Client ID 13627747.Mr.K.subramanian DBC/sub-broker of ICICI web trade having office at Tirunelveli cheated me by collecting huge amount for purchase of shares and credit the same to my demat account cited above. But till date shares were not credited to my demat a/c. I came to know He has cheated not only me but many with full support of ICICI. I complained the matter to ICICI grievances cell customer service Head Mr.Anirudh Kamini, Andheri (East) Mumbai on 9/9/2007.but No reply/ response from ICICI, Shall I take up the matter with BCSBI for justice
:  A. Hope you have retained the copies of the complaint preferred by you to the grievance cell of the bank. The same may be relevant in the future if...... more

Q. I had taken a ICICI card as it was life time free with an add on card. i made few transaction and had made the payments on time. later i did not use the credit card after a year i started geting a annual fees for add on cards, which i deneid to pay as i felt cheated and i had told the custumer service to cancell my card (I did not had much information that time) but ICICi kept sending me the statement with interest on interest on annual charges. Now i learned i have been a listed in defaulter. what do i do. i have a very good track record with all the bank and credit card i have used till now
PONNAMBALAVANAN :  A. If you are from Mumbai, also visit the site at and call them get more info. on handling such issue. more

  Web results for Bcsbi
Victim of ATM fraud? Banks liable to pay you

Inaction in a case of an ATM fraud which had caused loss to a consumer has led to two banks being asked to cough up Rs25,000 as compensation. In... ...
RBI looking at bringing in model code of conduct to ensure customer rights

Email this Print The Reserve Bank of India (RBI) is looking at bringing in a model code of conduct on the Banks in the country, in order to... ...
RBI Formulates Customer Rights Charter

MUMBAI: The Reserve Bank of India on Wednesday released a charter of customer's rights that would have to be incorporated as part of each bank's... ...
'Banks should protect customers' …

Chennai, Dec 3 (IANS) Banks should keep their customers' personal information confidential unless explicit consent is given for sharing it,... ...
How safe is your bank locker?

Swiss banks may no longer be a safe haven for unaccounted money, but even wealth on which tax has been duly paid is not safe in a bank locker. In a... ...

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