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RBI plans radical overhaul of customer protection norms

In measures aimed at protecting banking consumers, the Reserve Bank is in the process of formulating strict guidelines to discourage lenders from mis-selling and to hold them accountable for all......

Prepayment penalty on home loans to be scrapped

Borrowers wanting to prepay home loans can look forward to some relief as RBI on Tuesday indicated that it would scrap prepayment penalties charged by banks. "It is proposed to implement the......

RBI focuses on better customer service

'Prevention is better than cure' seems to be the focal point of the latest action points of the Reserve Bank of India (RBI) in the Annual Conference of Banking Ombudsman. So, the apex bank is......

Need counselling on your loan? Read on

Are you tired of paying your loan EMIs and is it taking a toll on your health? Are you a genuine customer who is currently in a financial position which does not let you repay your loans on time?......

Floating rate loans to become more transparent

In a way the global economic slowdown has come as a blessing in disguise for the banking industry. This industry is now getting more transparent thanks to the series of efforts from the Central......

  People speak for bcsbi

  • QNA
Q. I am having demat account with ICICI Bank Client ID 13627747.Mr.K.subramanian DBC/sub-broker of ICICI web trade having office at Tirunelveli cheated me by collecting huge amount for purchase of shares and credit the same to my demat account cited above. But till date shares were not credited to my demat a/c. I came to know He has cheated not only me but many with full support of ICICI. I complained the matter to ICICI grievances cell customer service Head Mr.Anirudh Kamini, Andheri (East) Mumbai on 9/9/2007.but No reply/ response from ICICI, Shall I take up the matter with BCSBI for justice
:  A. Hope you have retained the copies of the complaint preferred by you to the grievance cell of the bank. The same may be relevant in the future if...... more

Q. I had taken a ICICI card as it was life time free with an add on card. i made few transaction and had made the payments on time. later i did not use the credit card after a year i started geting a annual fees for add on cards, which i deneid to pay as i felt cheated and i had told the custumer service to cancell my card (I did not had much information that time) but ICICi kept sending me the statement with interest on interest on annual charges. Now i learned i have been a listed in defaulter. what do i do. i have a very good track record with all the bank and credit card i have used till now
PONNAMBALAVANAN :  A. If you are from Mumbai, also visit the site at and call them get more info. on handling such issue. more

  Web results for Bcsbi
10 important rights of a bank customer

The Banking Codes and Standards Board of India, BCSBI, has stipulated customer rights, which public and private banks have committed to provide to... ...
Banks have to prove customer acted fraudulently, says RBI

MUMBAI: Customers will no longer have to spend hours convincing bankers that their credit or debit card was misused. A directive issued by an arm... ...
Reserve Bank of India moves to protect victims of online fraud

MUMBAI: All those who've fought long, painful battles with their banks over online fraud through access to passwords can take some comfort. Victims... ...
Rooting for Right Regulation

Dr Raghuram Rajan fittingly took aim at the FSLRC's ideas on unified regulation. Bank customers hope his rhetoric translates into a push by the RBI... ...
PSU banks lag peers in code implementation

Public sector banks will have to get their act together when it comes to implementing codes related to the bank's commitment to customers and micro... ...

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