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3 golden rules for effective communication

Nasha Fitter | January 27, 2005

Have you been wondering how to put together an impressively-phrased Powerpoint presentation?

Have you been wondering how to compose an e-mail that captures your strategies and goals effectively?

It is time you did something about it.

As a young professional in today's global business world, it is imperative that you are competent in both oral as well as written communication.

Important forms of oral communication at the workplace include:

  • Building interpersonal relationships.
  • Giving presentations and debating viewpoints effectively.

You need to master oral skills for both in-person and over-the-phone interactions.

Similarly, important written communication includes:

  • Writing professional e-mails (sans SMS slang).
  • Putting together concise reports.
  • Creating visually powerful Powerpoint presentations.

And the key to acing oral and written communication is to spruce up your communication skills. And it is a lot easier than you think.

Here are some easy tips to do it on your own:

1. Improve pronunciation and diction

There are a few tricks to making a vernacular accent more globally understandable.

~ Try making sure that 'air' comes out of your mouth when saying the letters, 'T, P, K' and the sound 'Ch'.

~ Focus on elongating your vowel sounds. This will also automatically slow down your rate of speech.

~ Sing English songs out loud!

~ Watch news shows on channels like CNN and BBC.

~ The web site www.m-w.com is great for pronunciation help.

~ I would also suggest buying books on pronunciation and language that come with audio cassettes.

A good book that I found really useful was Better English Pronunciation by J D O'Connor. It is part of the Cambridge series, and some of those books come with cassettes.

2. Spruce up your writing skills

~ Believe it or not, you have to Read More!

~ Well-written magazines, like The Economist and India Today, are great to read not only to improve language skills but also to learn more about the world.

~ In terms of books, read what interests you. The basic goal is to read as much as you can.

There are a plethora of good authors who are popular today. Some good writers whose language is easy to follow include Vikram Seth, Jhumpa Lahiri, Paulo Coelho, J D Salinger, Albert Camus and Roald Dahl.

~ People tend to forget basic grammar when writing e-mails. An e-mail is nothing more than a letter which is sent electronically.

Make sure salutations and content are professional. Use special phrases when attaching documents. For example, "Please find attached with this e-mail a report on..." This helps you sound professional.

3. Five exercises to practise every day!

i. Pretend you are a newscaster and read out the newspaper to your mirror.

ii. Do not read local newspapers. Focus on national newspapers.

iii. While reading a book, underline all the words you do not know. Look them up in the dictionary.

iv. Make a list of these words, and make sure you use at least five of them in a conversation during the day.

v. Most important, make an effort to speak in English to your friends and family.

Nasha Fitter spoke to Merril Diniz

Nasha Fitter operates Fitter Solutions, a communication and training organisation with expertise in public and interpersonal communication.




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Number of User Comments: 113




Sub: HelpFul

Hi This is Really helpful me Becouse although i am software engg but not communicate well if I go through this way definitely my commnication ...


Posted by Aba





Sub: sharing of views

Its pleasure tocome across your cite felt very intresting


Posted by swaroop kumar s





Sub: Valuable information

Hi All, This is really a valuable information, Thanks rediff team. Rgds, Ganesh


Posted by Ganesh





Sub: really helpful

hi this is really helpful to the person who wants to grown up in today's competitive market. we always require good communication skill for geeting ...


Posted by Raja





Sub: so nice

its glad to see your tips in rediff. it will be helpfull to every student & job holder for there future endevuoer bye bye


Posted by prawin




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