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America's customer service champions

Bob Emig was flying home from St. Louis on Southwest Airlines this past December when an all-too-familiar travel nightmare began to unfold. After his airplane backed away from the gate, he and his......

Online tuitions: A dollar spinner for Indians

After BPO, it is the turn of ESO now. For thousands of teachers in India, tuitions have become a dollar spinner, thanks to the growing demand for online tutorials from USA, UK and Europe.According......

Survey finds Citi, Merrill 'below average' in US

US giants -- Citibank, Merrill Lynch, Smith Barney and Chase -- might be revered as big daddies of the banking and financial service space here in India, but consumers in their own homeland......

Now US Olympic swimmer accuses ex-coach of sexual abuse

IMAGE: USA'a Ariana Kukors swims in her women's 200m individual medley semi-final during the London 2012 Olympic Games at the Aquatics Centre July 30, 2012. Photograph: David Gray/Reuters A......

The strange story behind birth of Vandeweghe-Hingis partnership

IMAGE: Switzerland's Martina Hingis and USA'a CoCo Vandeweghe during the China Open in Wuhan. Photograph: Kevin Lee/Getty Images Coco Vandeweghe was in two minds whether to answer the call when......

Indian men earn maiden berth in wrestling World Cup

Indian wrestling is well and truly on an all-time high as the country, in what turned out to be a double delight, on Friday earned a maiden World Cup berth on the back of its best-ever sixth-place......
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Coming to India and making

Success in manufacturing is not just about being cheap - cheap labour, cheap land, cheap power...
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